Theresa Riddle

Theresa Riddle Email and Phone Number

Quality Technician at Mammotome, a Division of Devicor Medical Products, Inc.
Theresa Riddle's Location
Hamilton, Ohio, United States, United States
Theresa Riddle's Contact Details
About Theresa Riddle

Theresa is currently a Quality Technician at Devicor Medical Products, Inc. in Cincinnati, Ohio. Theresa currently handles testing of Devicor's revolve product line and support for other products as well. Prior to her current role, Theresa held the position of Document Control Specialist for Devicor for 3.5 years supporting Devicor globally for documentation needs and support for TUV audits for the company.Theresa has prior experience as a is a highly motivated, versatile IT Professional with the ability to learn and adapt quickly to changing needs or demands.Theresa has a strong background as an Administrative lead and office manager where she excelled. Because of her dedication she was promoted into the IT department at a local bank where she became the lead on the helpdesk and trained other helpdesk personnel to support a local area network.Theresa excels in customer service and support.Specialties: Medical device product functional testing; Documentation support; Microsoft Office support; Windows Systems AdministrationSenior level desktop supportLead Administrative Roles including an Office Manager for a State Farm Agent.

Theresa Riddle's Current Company Details

Quality Technician at Mammotome, a Division of Devicor Medical Products, Inc.
Theresa Riddle Work Experience Details
  • Mammotome, A Division Of Devicor Medical Products, Inc.
    Documentation Specialist
    Mammotome, A Division Of Devicor Medical Products, Inc. Jul 2010 - Feb 2014
    Cincinnati,Ohio
    Provided global support for Devicor's documentation needs. Managing an online Quality system specific for documentation needs and user support.Supported regulatory department in yearly audits.Ordered and maintained required standards needed for medical device company.Supported user community with MS Office suite or products.
  • Sogeti Usa Llc
    It Consultant
    Sogeti Usa Llc Jan 2007 - Mar 2009
  • Ge
    Sogeti It Consultant: Epass / Idm Support Technician
    Ge Jun 2008 - Feb 2009
    Key member of a team responsible for an enterprise identity management system with over 225,000 users across five business segments. • Daily Maintenance Duties include, ITC Export Control reviews, Company approvals, GARA Administration, Manual Creation of user E2K accts when auto provisioning fails• Daily usage of the HPSD system for Ticket review, action and resolutions• Usage of sql for database lookup for IDM and ePASS
  • Sogeti
    It Consultant
    Sogeti 2007 - 2009
  • Procter & Gamble
    Sogeti It Consultant: Hpc Windows Systems Administrator
    Procter & Gamble Jan 2007 - May 2008
    HPC Windows Systems AdministratorResponsibilities:• High Performance Computing support for P&G Corporate Engineers servicing all user systems, includes:• SEWP imaging process on all workstations, desktops and laptops• Migration procedures on user data f• Troubleshooting skills • Recommend/order equipment as needed for user community and server farm• Windows License Server and Windows Systems Administrator • Specific support of 3 “triads” of servers for… Show more HPC Windows Systems AdministratorResponsibilities:• High Performance Computing support for P&G Corporate Engineers servicing all user systems, includes:• SEWP imaging process on all workstations, desktops and laptops• Migration procedures on user data f• Troubleshooting skills • Recommend/order equipment as needed for user community and server farm• Windows License Server and Windows Systems Administrator • Specific support of 3 “triads” of servers for engineering community for licensing servicing to run engineering applications. Responsible for installing vendor daemons and license files on license servers. • Reports generated for Corp. Engineering community on license usage, peaks and denials and troubleshooting license issues when they occur. • Responsible for maintaining server equipment which includes patching and updating servers and troubleshooting any issues that may arise. Server O/S is: Windows Server 2003.• Connected Backup Solution Administrator • Responsible for backup solution for P&G Corporate Engineers workstations of their data files. Assist with recovery when needed Show less
  • Fidelity Information Services
    Senior Groupwise Messaging Administrator
    Fidelity Information Services Aug 1992 - Nov 2006
    Senior GroupWise Email Administrator for local client in the Hamilton, Ohio area.• Over 8 years experience with Novell GroupWise versions 5.5 Enhancement pack through version GroupWise 6.5 sp4. • Monitor, maintain and manage client’s email system, which includes multiple servers housing 6 Domains, with 5 Post Offices at various corporate locations as well as the GWIA gateway, Web Access and the Anti-virus sever software: Guinevere and SPAM Assassin software in a mixed Novell/Windows… Show more Senior GroupWise Email Administrator for local client in the Hamilton, Ohio area.• Over 8 years experience with Novell GroupWise versions 5.5 Enhancement pack through version GroupWise 6.5 sp4. • Monitor, maintain and manage client’s email system, which includes multiple servers housing 6 Domains, with 5 Post Offices at various corporate locations as well as the GWIA gateway, Web Access and the Anti-virus sever software: Guinevere and SPAM Assassin software in a mixed Novell/Windows environment. Show less
  • Systematics / Alltel Information Services
    Lan Support Specialist
    Systematics / Alltel Information Services 1992 - 2006
  • State Farm Insurance
    Office Manager
    State Farm Insurance Jan 1977 - Dec 1991
    Served as Office Manager for State Farm Agent in Hamilton, Ohio area

Theresa Riddle Skills

Troubleshooting Windows Server Servers Technical Support Databases Help Desk Support Sql Laptops Management Active Directory Itil Microsoft Sql Server It Service Management Software Installation Windows Antivirus Administration Operating Systems Windows Xp Vmware Windows 7 Dns

Theresa Riddle Education Details

  • Kaplan University
    Kaplan University
    Sciences

Frequently Asked Questions about Theresa Riddle

What is Theresa Riddle's role at the current company?

Theresa Riddle's current role is Quality Technician at Mammotome, a Division of Devicor Medical Products, Inc..

What is Theresa Riddle's email address?

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What is Theresa Riddle's direct phone number?

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What schools did Theresa Riddle attend?

Theresa Riddle attended Kaplan University.

What skills is Theresa Riddle known for?

Theresa Riddle has skills like Troubleshooting, Windows Server, Servers, Technical Support, Databases, Help Desk Support, Sql, Laptops, Management, Active Directory, Itil, Microsoft Sql Server.

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