Solving problems is THERESA VALADE’s superpower. Since 2005, she has helped hundreds of clients implement initiatives that solve the three common workplace problems that drain company profits and productivity: • Poor communication• Unclear roles• Accountability and workflow inefficienciesNot just hypothetical solutions, these are tangible results that include improved day-to-day operations, empowered leaders and teams, and strengthened workflow – with positive impact on people succeeding, businesses prospering, and communities thriving. In addition to serving company clients, Theresa is an active speaker and workshop leader delivering highly-engaging and motivational presentations to professional associations, non-profits, and attendees at national conferences about leadership, communication, team performance, dealing with difficult situations and personalities, change, strategy and timely execution, and how to maneuver through roadblocks that get in the way of achieving success.Theresa’s expertise in communication, whether it’s among team members or company wide is especially evident in her work in assisting organizations with onboarding and training. One such project was the creation of management training manuals and implementation/change plan for regional grocery chain with 40 locations, over 300 managers, and a workforce over 5000.No stranger when it comes to organizational growth, Theresa has led many companies through the turbulence of rapid growth, including one organization that grew from 120 to 300 employees in 12 months. She has also stepped into additional leadership roles and acted as an extension of the senior level team of a capital investment firm as they doubled in size during an acquisition. Her contribution included strategic planning and execution of key initiatives, talent assessment and development, and company-wide improvements in communications and relationships.

Work alongside the team at Perspectives Ltd to help their clients better maneuver through the roadblocks to business. Since March 2017, we have supported a capital investment firm double in size. We continue to work together to:• Further clarify priorities, both day-to-day operations and strategic initiatives• Work as an extension of the Executive Team to help them more rapidly respond to the unexpected • Improve communication and relationships among various level leadership, within and between departments

Selected as the only outside facilitator to fulfill a company-wide, year-long, manager effectiveness skill building initiative to retrain 400 of their leaders in small groups of 25 or less. The 3-day Leadership Development program is conducted across the country for this 5000 person company.• Reduction in turnover and strengthened leadership skills and abilities to respond more rapidly to change in a highly regulated industry is expected.• Improved communication among various levels of leadership within and between departments.

Motivating cycle instructor who enjoyed inspiring their 5:30 am morning participants to stay fit, mind, body and spirit.• Planned and taught Cycle group exercise classes two days a week for 15 – 25 participants per class. Obtained Group Exercise, Cycle Instructor and CPR certifications.

Planned and presented bi-monthly courses on management and supervisory best practices to business professionals seeking to improve their skills and advance within their careers; subjects include conflict negotiation, leadership development, human resources, and employee performance. • Created a positive, interactive learning environment encouraging students to apply theory to real world leadership challenges by incorporating knowledge of best practices gleaned from real-life experiences.• Consistently earned accolades for contagious enthusiasm and teaching excellence from students.• Played key role in landing contract for Ivy Tech Corporate College to provide Executive coaching services to 100+ leaders within Chicago's Pace bus systems organization.

Held bottom-line responsibility for managing cross-functional team of 60 direct reports across 11 different departments including sales, front desk, integrative services, fitness, and maintenance. Hired, developed, and supervised all employees for start-up facility; coordinated department training and conducted annual performance reviews. Diligently tracked fitness and contact data for client base of 2000 to identify key opportunities for service enhancement, program development, and customer outreach. Directly administered operational budget of $1.5M. • Spearheaded launch of new integrative medicine department that generated $1.5M in additional revenues.• As Member Services Manager, conceptualized and implemented sales initiatives that increased membership by 200%.• Prospected and secured contract for health age assessments for 2 major cities and 1 county, leading to successful implementation of a wellness program for 1,300 employees that created awareness of potential health concerns and decreased health insurance premiums.• Designed and led innovative staff training program, training 100+ employees in the use of customer relations management (CRM) software that significantly improved timeliness of billing and electronic transfers and heightened customer satisfaction levels.

Skillfully managed district sales operations for established winery.Motivated and directed up to 30 sales professionals working for the distribution center in facilitating brand sales and distribution activities across the metropolitan Chicago area. Managed account base of 350 restaurants, hotels, and country clubs. • Cultivated lucrative relationship with Lettuce Entertain You that yielded 400% sales increase.

Provided support to 7 partners and 35 employees in the day-to-day operations regarding the preparation of financial statements and tax returns. Implemented and trained staff on a new innovative proprietary accounting software package.

Managed 5 stores within 9 months of employment by showing proven management skills through hiring and training of staff and by adhering to budget and sales goals.