Therese Andersen Email & Phone Number

Bowen Hills

Brisbane, Queensland, Australia

Responsible for management of the Quality Assurance (QA) process for Queensland Urban Utilities for water, sewage and reservoirs.• Review Work Order documentation • Check sheet management• Hydrant auditing • Email and phone communication with staff and contractors for Work Orders• SAP processing and reporting

Darwin, Australia

Responsible for - • Order correlation for milk orders & all other products and processing of all orders• Creation of purchase orders for incoming goods, and receipting in of purchase orders for stock control• Goods orders – Issuing goods orders and resolving missing orders, and processing of outgoing consignment notes• Stock level auditing• Processing of all customer credits, processing of all write off products• External and internal customer service phone calls• Time sheet management• Document management and filing

Darwin, Australia

WorkPac – Leighton Contractors/Ichthys Project, DarwinResponsible for - • Oracle – Use of Oracle enterprise system• Entry of timesheets into system• Chase up timesheet not received• Data entry - hourly breakdown of times worked• Manage sick leave and annual leaves• Check pay authorisations before pay run• Assist with resolving pay queries and discrepancies• Document Management• Scanning and electronic filing of documents

Darwin, Australia

WorkPac – Leighton Contractors, DarwinResponsible for - • Scanning and entry of documents into the PageUp System• General Data entry

Mt Isa, Queensland

WorkPac – FL Smidth/Ludowici, Mt IsaResponsible for - • SAP – Use the enterprise SAP system for following tasks: • Administration of Work In Progress – WIP • Set up and allocate service jobs against customer purchase orders • Reconcile job costs and associated expenses, and close out jobs when complete• Maintain accurate records on assets, access and keys • Assist with preparation and distribution of quotes, and other sales administartion • Ensure all cash sales are correctly & accurately recorded into system • Assist with IPR’s and RMA’s • Place orders on suppliers • Pick, pack & dispatch customer orders • Document Management • Liaise with customers and internal staff in regard to jobs and delivery

Mt Isa, Queensland

WorkPac – Glencore/Xstrata Mico Infrastructure, Mt IsaResponsible for - • Data entry in maintenance management system (ellipse)• Processing of Purchase Orders and Requisitions• Travel bookings, including flights and accommodation• Management & Entry of Annual/Sick leaves into system• Typing duties• Document Management• Scanning, photocopying & minute taking

Mt Isa, Queensland

Responsible for - • Registrations/Bookings for Training• Data Entry of Trainees into multiple databases• Handling incoming enquiries – both phone & face to face• Issuing of Certificates for training successfully completed• Document Management• Receiving cash/payments• Invoicing & Receipting• Banking and Mail

Bundaberg, Queensland

Responsible for - • Personal service of members with their enquiries & transactions• Actively identify opportunities to cross sell & refer business• Providing clear, concise & friendly communication to members• Maintaining client confidentiality