Therese Antuna Email & Phone Number

Greater Chicago Area

Lombard, Illinois, United States

Perform analysis and design in the areas of training, planning, organization, and information technology. Liaison between the business team and the technical team to develop requirements for the business. Clarify, update, and improve the business processes impacted by technology changes. Partner with various members of the business community to define requirements and develop design documentation.

Downers Grove, Il

Creating end-to-end test plans, executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. Testing the solutions in terms of functionality, performance, reliability, stability and compatibility with other legacy- and / or external systems.

Glen Ellyn, Il

Support of the Sales and Operations teams as well as the Regional Director of this Commercial Cleaning Company. Duties include Accounts Receivable and Invoice Processing using Quickbooks, Email Marketing using Constant Contact and MS Outlook, Customer Service, Collections, report generation using Telemagic (CRM), continual Process Improvement, extensive use of the MS Office Suite, solving all Technical Issues and basic office organization.

Home Based Business

Managed and ran a home based scrapbooking business organizing local and remote events, providing tools and teaching customers photo storage ad display techniques, using MS-Access database system for Customer Relationship Management and inventory tracking. This position requires extensive organizational skills, inventory management abilities, meeting planning expertise, teaching experience and customer service.

Lisle, Il

Member of Technical Staff (MTS)– GISA Project Management(Global Information Systems Architecture)• Weekly tracking and reporting of CSRs (Change Service Requests) for approx 50 people• Maintained migration plans for software • Attended and reported at weekly Project Management meetingsMTS – OPPM • System Design and Development as well as Unit and System Testing using Progress 4GL with Progress Database System running on a SUN machine using Solaris 2.1. • This system is used in AT&T factories to aid in offer processing.MTS – MOVES-SC/ASRS TU (Material Operations Velocity System – Storeroom Control/ Automatic Storage & Retrieval System – Technology Update)Project Leader for the Technology Update of the MOVES-SC and MOVES-ASRS Systems. The purpose of this project was to move these systems from 3B2 boxes to an NCR platform, use the NOVA 4GL to revamp the user interface, convert to an Oracle or NOVA database, and combine the two systems into one satisfying customers of both MOVES-SC and MOVES-ASRS.• Steering Committee member: addressed all technical issues & drove System Engineering efforts.• Gathered customer requirements and addressed all concerns; delegated assignments to team.• Performed design/development duties in areas of expertise as well as unit testing and customer service.MTS – MOVES-SC Performed all tasks of the development lifecycle; established customer requirements, design, development, testing, customer engineering, installation and training of users along with production support.• Developed and maintained this C/UNIX OS software, tested and provided on-site & remote customer support.• Adhered to structured design/development/test methods to provide quality software & deliver in a timely manner.Information Systems Staff Member – IMPAC Information Systems Designer Software Developer on this MRP-II Planning System• Developed software for this IBM mainframe system using COBOL.

Bachelor'S Degree, Math And Computer Science

Continuing Education, Computer Science

I expanded my Technology Stack at the College of DuPage. I have most recently completed classes in Enterprise SQL, ASP.NET with C#.