• Planning, implementation, and completion of the cluster’s activities within the budget and the scope defined by the programs manager• Overall planning of the activities alongside the management team, aligning resources, skills and operations of the department• Coordinate the activities required to empower the cluster members such as capacity building, matchmaking, promotional events, etc. • Build and maintain relationships with programs’ donors and partners, ecosystem… Show more • Planning, implementation, and completion of the cluster’s activities within the budget and the scope defined by the programs manager• Overall planning of the activities alongside the management team, aligning resources, skills and operations of the department• Coordinate the activities required to empower the cluster members such as capacity building, matchmaking, promotional events, etc. • Build and maintain relationships with programs’ donors and partners, ecosystem partners, the community• Coordinate the events with the Communication department• Prepare projects reports required by the donors, partners, or the cluster manager• Maintain up-to-date and accurate data collection and use the management information systems in place• Communicate with cluster members on a regular basis• Continuously update the documents related to the cluster management excellence labels requirements• Propose new activities aiming to the improvement of the performance of the cluster• Contribute to the development of web-releases and content enhancing the marketing of the cluster and its members • Implementation and completion of the projects within the budget and the scope of activities • Prepare reports for programs and donors regarding status of project • Implement the required project admin tasks • Participate in Berytech-related events and networking opportunities when called upon Show less

In Charge of the Women Economic Empowerment for Lebanon (WEEL), a part of the European Union for Women Empowerment Project in Lebanon.Responsible for understanding the needs of SMEs and supporting them in setting their strategy and planning activities in order to grow; that by using tools, methodologies and linkages and by identifying sales leads and investment facilitation as needed.

Carry out research and data collection to understand the organisation.Conduct analysis.Interview employees, management team and other stakeholders to better formulate solutions for greater job efficiency.Prepare business proposals and presentations for each of the company's departments'.Identify issues and form hypotheses and solutions.Present findings and recommendations to the management.Prepare job descriptions, Performance Appraisals, KPIs', Policies and procedures… Show more Carry out research and data collection to understand the organisation.Conduct analysis.Interview employees, management team and other stakeholders to better formulate solutions for greater job efficiency.Prepare business proposals and presentations for each of the company's departments'.Identify issues and form hypotheses and solutions.Present findings and recommendations to the management.Prepare job descriptions, Performance Appraisals, KPIs', Policies and procedures for each department and for the company members.Managing the Accounting department by performing leading and managing those within the team, including analysts; through auditing their roles and adjusting for any ineffective system adopted.Supervising the Customer Support team and advising management on Service Excellence procedures to be adopted to sustain and grow the market share.Managing the sales team by performing daily follow-up and creating a "Sales Reporting System" which in turn is statistically analyzed and presented in reports, figures, charts and others to the management to make best outcome of the sales.Working as a business development for the group by contacting new agents and freight forwarding consortium so to expand the company's geographical existence. Show less

• Developing Strategic plan for the Flooring Department.• Conducting market research so to be able to specify the market requirements for current and future flooring products.• Assesses market competition by comparing the company's products to competitors' products.• Managing daily operational work for Supply and Supply and Installation Projects.• Performing Cost-Control studies so to minimize the company expenses.• Working with sales director/GM as well as the CEO to… Show more • Developing Strategic plan for the Flooring Department.• Conducting market research so to be able to specify the market requirements for current and future flooring products.• Assesses market competition by comparing the company's products to competitors' products.• Managing daily operational work for Supply and Supply and Installation Projects.• Performing Cost-Control studies so to minimize the company expenses.• Working with sales director/GM as well as the CEO to develop product sales strategies.• Following-up with the sales and marketing team (9 colleagues) on weekly basis to increase the overall sales levels.• Working with the marketing Department to develop a marketing strategy for the Flooring product line.• Coordinating with other departments in the company to enhance the overall product line performance. Show less

• Identifying training and development needs within an organization or group of people.• Designing and expanding training and development programs based on both the organization’s and the individuals' needs.• Working within a team of 3 trainers to produce programs that are satisfactory to all relevant parties.• Developing effective induction programs especially on Body Language and soft skills enhancement.• Ensuring that statutory training requirements are met.• Evaluating… Show more • Identifying training and development needs within an organization or group of people.• Designing and expanding training and development programs based on both the organization’s and the individuals' needs.• Working within a team of 3 trainers to produce programs that are satisfactory to all relevant parties.• Developing effective induction programs especially on Body Language and soft skills enhancement.• Ensuring that statutory training requirements are met.• Evaluating training and development programs.• Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment. Show less

• Teaching several Business courses: Introduction to Management, Public Relations, Sales Management, Business Ethics, Human Resources Management and Quality Management Systems.• Preparing Courses Syllabus.• Setting Semester Exams.• Correcting Class work.• Motivating students to enhance their performance in class through referring to interactive course offering means.• Meeting and coordinating with other instructors to ensure the equivalency in the material offered.

• Handling the Bank biggest Portfolio of Customers in terms of value and size.• Accountable for the implementation of agreed plans and strategies of the Elite Department.• Reviewing and recommending changes of the Elite Dep. Plans.• Participating in Regular management meetings where we do Interpretation of Management reports and set action plans. • Monitoring marketing and Sales strategies of the Elite Dep.• Conducting regular visits to companies’ Executives in order to… Show more • Handling the Bank biggest Portfolio of Customers in terms of value and size.• Accountable for the implementation of agreed plans and strategies of the Elite Department.• Reviewing and recommending changes of the Elite Dep. Plans.• Participating in Regular management meetings where we do Interpretation of Management reports and set action plans. • Monitoring marketing and Sales strategies of the Elite Dep.• Conducting regular visits to companies’ Executives in order to attract NTB clients• In charge of all shareholders transactions and relations with AIB.• Rotation to Customer Service in Dora Branch and Collections department at Ryiad El Soleh Head Office. Show less

• Share knowledge of the luxury brand products and professionally communicate it to customers.• Follow up the sales, stocks, ordering.• Coordinate with the team and ensure that the allocated volume target is achieved.