Therese Murphy Email & Phone Number

Baltimore, Maryland

•Functions as the primary Workday (cloud based ERP alternative HR system) report writer; organizational change coordinator and data auditor for the DPSCS Human Resources Services Division (HRSD).•Provides Information Technology (IT) services, oversight, recommendations, analysis, training and desktop support to the DPSCS HRSD and DPSCS Human Resources workforce (157 employees State-wide). •Functions as the automated systems and security administrator for DPSCS Human Resources.•Acts as the agency’s Information Technology Subject Matter Expert (SME) in cooperation with the Maryland State Department of Budget and Management (DBM) to create new HR systems to support HR functions Statewide. (“JobAps” and “Workday”)•Maintains asset control and provides IT Procurement services.

Baltimore, Maryland

•Designed and performed test procedures for mainframe programs that maintain SRA database files.•Performed quality assurance through documentation of test procedures, reconciliations, and reviewing program code and reports.•Ensured that modifications to mainframe programs complied with the defined legislative revisions yet maintained existing integrity.•Oversaw critical projects such as the Personal Statement of Benefits which was then distributed to all current Retirement System members.

Mclean, Virginia

•Independently managed batch file programs in conjunction with Novell NetWare commands to automate router functions and software administrative tasks for the electronic mail team located at the Department of Housing and Urban Development (HUD) in Washington, D.C. •Implemented Visual Basic interfaces, created technical documentation, trained staff and administered five separate 10,000 user email servers.

Fort Meade, Maryland

•Maintained application programs for Developmental Army Readiness and Mobilization Systems (DARMS).•Designed analyzed and implemented changes to output reports and coding solutions for programmers.•Accurately performed general duties of a computer operator for a Wang VS 100 operating system.•Effectively supported several thousand users through telecommunications, security, email and help desk duties.

Baltimore, Maryland

•Posted accounts receivable payments to clients’ accounts.•Performed general office responsibilities to include typing; filing; client contact via telephone and invoice maintenance.•Demonstrated a thorough understanding of IBM System 36 applications and functions.