Therese Dillman Moss Email & Phone Number

Greater Pittsburgh Region

Provide independent Communications, Campaigning, and Fundraising support including systems analysis, re-design, refinements, that yield increased revenue, and reduced costs for non-profit, and start-up organizations. With more than 15 years in financial applications, task analysis, and business process innovation, I specialize in the implementation of workflow, calendar, prospecting, and scheduling improvements for fundraising, friend-raising, and business development.Offering creative, and analytical problem solving services to non-profit boards of directors, I bring 20 years of hands on non-profit board service experience. Over 20 years of experience in professional Communications, Business Administration, Sales, Marketing, Operations, Finance, Project and Program Management including 15 years in non-profit Project Management, Advancement, and Development. Expert public speaking, and written communications skills. Servant leadership, coaching, and professional support.

Greater Pittsburgh Area

Provided staff support to a number of development projects including the Opera company's new Planned Giving program. Secured sustained corporate support for Educational Improvement Tax Credit (EITC) funding, increasing the number of corporate sponsors for underwriting activities, and developed support for overseas and sister city opera collaborations, such as our longtime work in Verviers, Belgium.Recently represented the Festival Opera in a multi-organization collaboration to re-establish the Oakland neighborhood as another cultural hub in the Pittsburgh region, starting with the upgrading and refurbishing of theater and other performance spaces at the Twentieth Century Club (TCC). Plans and scenarios have been developed. The center is shovel ready as soon as a key partner green-lights the project.Special project duties include supporting the development initiatives of senior staff and several active board members. Activities also include convening new partners, consulting with other organizations, fundraising, promotion, research, and planning.

Greater Pittsburgh Area

Pittsburgh Festival Opera (PFO) is nationally recognized as a producer of innovative and contemporary operas. PFO's primary performing activities take place during SummerFest, a three week festival of opera, musical theater and concert performances. These performances are produced each July and have historically been presented in a wide variety of indoor and outdoor spaces throughout Allegheny County.Additional programming events during the year include The Mildred Miller International Voice Competition, and the SummerFest Europe International Voice Competition in Verviers, Belgium. Opera Theater produces outreach and educational programs, including the "Opera Tots!" preschool program, K-12 educational initiatives, and a summer Young Artists Training Program. Generated corporate, foundation, government and individual donor support for all program categories. Led volunteer recruitment and training, With the Board of Directors, Artistic and General Director, and General Manager developed strategic fundraising plans and achieved revenue projections. Established organization's first Planned Giving Program that gained 75% participation by staff, and 2 bequests from board members in its first six months. Exceeded prior twelve month development income by $121,000, ending the fiscal year (9 months from hire date) with a record surplus of $51,000.

Greater Pittsburgh Area

Responsible for $600,000+ contributed revenue. Portfolio stewardship has yielded above budget outcome on Board gifts, earning a $10K foundation bonus and doubled individual giving response to program inserts. Corporate giving for PICT Educates has increased 30%. Achieved 108.1% of contributed revenue goal for 2013. Inaugurated the 17 year old organization’s Planned Giving program, accepting the first gift, a Charitable IRA rollover, on 12/17/13. Adapting CRM reporting/templates via Patron Manager, a Salesforce-based CRM tool, to better meet PICT Theatre’s contributed revenue information needs. Work with Artistic and Executive Director, Managing Director, Marketing Director, Board Development Committee, advisors and funders to develop productive relationships, proposals, projects, campaigns and events that result in participation, financial support and sustainability for the organization's artistic and educational mission, vision and strategic goals.

Greater Pittsburgh Area

Raised over $11 million dollars in 8 years for Student Conservation Association's environmental service-learning programs. 80% ($9.185 million) was new business from new funders and/or for new programming. SCA, founded in 1957, is building the next generation of conservation leaders through internships, jobs and hands-on volunteer service. With over 60,000 program alumni, SCA, headquartered in Charlestown NH, has an operating budget of $30 million dollars per year. As Revenue Development Manager, in collaboration with program staff — responsible for planning, program growth, process improvement, change management and implementing the funding strategy throughout the lifecycle of all projects for SCA Community Programs in 15 US cities. One of three SCA Program areas, SCA Community Programming nationwide serves 2,400 high school aged youth each year. Formulated the case statements, budgets and implementation plans for two new SCA programs. Green Job Training, a career education program for adults on probation started in March 2011. The Veterans Green Corps, a program piloted in August 2011, trains and employs returning troops in forestry service including forest fire management, while providing service to vulnerable public lands. As Revenue Development Manager — increased the SCA Community Program operating margin by 1.7% over revenues from previous year, while achieving all other revenue targets.

Greater Pittsburgh Area

Supporting the Three Rivers Regional Director — responsible for project lifecycle for SCA’s three programming areas; Community Programs for 14-21 year olds, as well as the Intern and Corps programs, for adults, in SCA’s Three Rivers (Midwest) region. Tasks include revenue generation, strategy, program, curriculum, evaluation, project planning, compliance, reporting, budgeting and billing. In depth experience in managing contracts, budgeting and compliance for federal, state and municipal grant programs including ARRA (stimulus) and tax credit funding. Provided assistance to members of SCA’s Advancement team with foundation and corporate proposals; contributing case statements, timelines, work plans, logic models and budgets. Success in fundraising at SCA provided a means to level the playing field for underrepresented groups within the environmental science field. Funding created conservation service jobs, internships and volunteer experiential-learning programs for over 1400 young people from Western Pennsylvania. Nearly half of those participants were young women, 75% from households below the federal poverty level and over 80% identified themselves as members of a minority group.As Special Projects Coordinator, I secured $6.9 million in grant funding maintaining a 70% closing rate for new grant submissions.

Greater Pittsburgh Area

Provided comprehensive, on time and on budget project support for 3 new Three Rivers Regional initiatives; the Allegheny County Urban Youth Corps, the SCA Watershed Recovery Corps and the West Virginia Sustainable Communities Corps. With the County of Allegheny’s Department of Parks Department assisted in the application process and hiring of 31 high school students who served in County Parks during the summer of 2003. Provided support and coordination of services to the project’s 6 crew leaders. In conjunction with Allegheny and Westmoreland County Watershed Assistance Center Directors, recruited and hired 3 post-graduate Watershed Associates to support 6 grassroots Watershed Associations. Supervised day-to-day operations of the program. In cooperation with the West Virginia Department of Environmental Protection recruited the project lead and 5 interns for SCA’s first Sustainability Corps program. For all projects, I provided field support, coordinated training and logistics, conducted evaluations and compiled project reports for funders and SCA management.In 2004, prepared and won SCA’s first proposals to the PA Department of Community and Economic Development (DCED) for both the Neighborhood Assistance Program (NAP) and the Educational Improvement Tax Credit (EITC). DCED contracts opened a new market for SCA—corporations interested in tax credit leveraged giving. In 2005, one successful private foundation application created the SCA West Virginia Sustainable Communities Project, with an initial award for $125,000. My 2007 proposal to another private foundation launched the SCA Green Cities Initiative with a $300,000 initial award and renewed support each year.

Greater Pittsburgh Area

Responsible for park project conception, strategy and funding for the Emerald Link Plan; 257 contiguous acres of community green space, now known as Emerald View Park. Tasks included community outreach and education, grant writing, volunteer coordination, public relations, press releases and financial reporting.Planning this park provided experience in eliciting comment, input and support of stakeholders, including neighborhood residents, non-profit organizations, commercial developers, grant makers, local officials and state legislators. One of many community benefits resulting from the park initiative — more than $6 million in private investment in new single family housing on formerly vacant lots adjacent to the park.

Greater Pittsburgh Area

Y2K project manager for Administrative division. Supported teams modifying Oracle Financials, Oracle Manufacturing, PeopleSoft, LiveLink and several proprietary applications. Liaison to Y2K project office, operations management and vendors. Adept at MS-Project, logistics, test planning and on-time change implementation.Led division from "worst to first" place. Project status on hire date showed my assigned division ranked last in Y2K progress comparisons for all 5 divisions. By December 1998, the division ranked first out of five to complete Unit, Environmental, Interdepartmental Interface and Regression testing for all Mission Critical Systems.

Greater Pittsburgh Area

Managed the Operations of 2 Stratus platforms, VOS Operating system and proprietary ADP software interface to 57 internal and external financial applications comprising PNC’s Pinacle® cash flow service. Project Manager and Technical Relationship Manager for PNCBank and Federal Reserve Bank joint IT projects. Provided information reporting and transaction capability to over 4000 Treasury Management customers via a multi-channel network. Daily customer transaction value averaged $14 billion. Reduced the monthly average number of Service Level problems by 75%. (From 165 to 39 problems per month 1994 v 1997) Stabilized network availability across 19 segments to 99.50% while increasing customer access hours and tripling of the number of network links.Major Projects included: • Midlantic and Chemical Bank Mergers. • Fednet Telecom integration for PNC BulkData, Wire & Securities with Federal Reserve Bank. • 4 hour in-house Disaster Recovery.

Greater New York City Area

Financial systems consulting with C-suite execs in diverse industries to resolve cash management problems. In joint venture with Data General & GEIS, provided medical insurance claim systems to medical practices. Trained clients' staff to implement new technology, on time, within budget. Wrote technical proposals, systems documentation, training materials and drafted responses to requests for proposals (rfps). Client satisfaction resulted in reorders or service expansion on 74% of client base.

Greater New York City Area

Sold voice and data network services to high-volume business accounts in New York metro area. Averaged 122% of quota. Held regional record for most confirmed orders in one week.

New York City, Ny & Cairo, Egypt

Assisted company President in development of successful marketing strategy for line of women's ready-to-wear apparel for export to Saudi Arabia, Kuwait, Dubai and other Middle-East markets. Set up trade shows in Cairo, Egypt. Launched publicity campaign in Egypt. Division turned profitable within 26 months of start-up.

Ms, Information Science

Activities and Societies: Beta Phi Mu

Technical Theater-Internship

Bfa, Theater & Film