Therese Fuller work email
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Therese Fuller personal email
Supporting executives drive organisational transformation, cultural change and business outcomes. ~Private, public sector, NFP ~Postgrad Neuroleadership and OD qualifications. Leveraging deep management consulting and leadership experience, I have a proven track record in improving organisational effectiveness and employee engagement in a range of industries including FMCG, financial services, healthcare, media, education, community services and government. Specialising in organisational development and change leadership, my contributions often go beyond initial engagements and consistently exceed client expectations. At my best when supporting executives in uncertain and difficult times, I relish the challenge of addressing complex organisational issues, aligning strategy, developing sustainable solutions, and working with people to build their commitment and capability to act. My fascination with group dynamics and human behaviour coupled with an unwavering belief in our capacity to change underpins my commitment to build high performing organisations where people can thrive. Systems thinking and people centred design are in my DNA - whether I am facilitating, coaching, consulting or leading teams, challenges are naturally viewed through a systems and organisational alignment lens, informing the emergence of integrated solutions. With a Masters in Business, a post-graduate qualification in Neuroleadership, multiple accreditations and a passion for lifelong learning, I apply my knowledge and expertise to design and deliver organisational change programs and evidence-based OD initiatives that help leaders excel, individuals to grow and teams to outperform.Attributes• Acknowledged as an outstanding facilitator and trainer, situationally flexing style and approach to meet participant and organisational needs.• Demonstrated change, team leadership and project management skills. • Excellent relationship management skills, founded on strong rapport and a genuine curiousity for understanding and delivering on stakeholders’ needs.• Advanced diagnostic and problem-solving skills, applied to synthesise complex information rapidly and accurately • Known for being energetic, resilient, positive, and outcomes focused.
Thinksmart Consulting
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Chief Executive OfficerThinksmart Consulting Jan 2013 - PresentFor the past 20 plus years, as a consultant, coach, and change leader, I have successfully driven HR reform and enterprise-wide change for a number of public, private and NFP organisations. Key assignments since 2013 have been listed individually and attest to the depth, breadth and effectiveness of our contributions. Expertise • OD and management consulting• Cultural reviews and strategic alignment • Change leadership and program management • Employee engagement and workplace performance• Group process facilitation• Brain-based leadership, management, team development and executive • P&C/HR leadership; service delivery models, policy, and framework development.
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Change Lead And Od ConsultantOne Crown Cemeteries And Crematoria Mar 2022 - Nov 2022Change Lead responsible for end-to-end change management for the amalgamation of three cemetery and crematoria entities, partnering with Executives to support the workforce in an uncertain environment. All initiatives and recommendations were adopted. • Established OCM framework; facilitated change, strategy and org design workshops. • Supported Executive and P&C team in implementing change, project and risk management.• Led development of enterprise job evaluation, remuneration and classification frameworks. • Developed Client Services BPR to establish one function; standardised processes and policies.
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Interim People And Culture DirectorSorbent Paper Company Pty Ltd Apr 2021 - Dec 2021Box Hill South, Victoria, AuLed the P&C function and worked with the Executive to navigate a significant transition period post the Sorbent/Solaris amalgamation and during the pandemic. Actively supported people leaders in talent management, dispute resolution and change management. • Delivered all P&C services, incl. ER across 4 sites, remuneration and talent acquisition. • Stabilised and re-designed P&C function, harmonising policies and appointing P&C Director. -
Organisational Transformation ConsultantParliament Of Nsw Nov 2019 - Nov 2020Sydney, Nsw, AuDeveloped the Legislative Assembly organisational transformation program to future proof the Department to deliver on strategic outcomes. Built strong relationships with senior Parliamentary officers in a complex stakeholder landscape. Contributed to a 20% increase in employee engagement within 12 months. • Established and managed change program, including structural review and job design. • Guided development of LA’s engagement strategy, governance framework and perf. benchmarks. • Capability uplift through Exec coaching, team development and establishing capability framework. -
Od Consultant And Head Of Hr (Interim)Nsw Aboriginal Land Council May 2018 - Oct 2019Parramatta, Nsw, AuEstablished the Ways of Working (WoW) program, an executive-led, enterprise-wide transformation program to align strategy, culture, leadership, organisational, and people practices, including initiative development, functional alignment and org design for new business enterprises and growth strategy.• Managed WoW and function reform change process, incl. external supplier relationships. • Led the HR function to deliver new BP service delivery model, systems (HRIS, e-recruit) and team. -
Od And Change Management ConsultantCentral And Eastern Sydney Phn Apr 2018 - Feb 2019Mascot, New South Wales, AuLed an organisational review to facilitate funding cuts and cultural transformation. Conducted organisational redesign, implementing new structure and HR operating model. The revised structure, roles, and employment contracts were in place within ten weeks. Cultural and HR services transformation followed along with increased employee engagement. -
Change Lead, Modernisation ProgramDepartment Of Justice Nsw Apr 2017 - Dec 2017Parramatta, Nsw, AuEngaged with Courts and Tribunals Services (CaTS) Executive and senior Justice stakeholders to develop, the CaTS Modernisation Program business case and work programs to radically improve fiscal management, operational performance, access to Justice and service delivery. -
Change Lead, Portfolio And Program ManagementLion Nov 2015 - Dec 2016Sydney, Nsw, AuPortfolio change management for Lion IT to build the IT OCM, embed portfolio management in IT and support development of the Lion OCM. Delivered end to end change management for multiple technology driven projects ranging from core systems upgrades to the introduction of the e-commerce platform, a key business growth strategic initiative. -
Change Lead, Enterprise Programs Delivery PortfolioWestpac Jan 2013 - Aug 2015Sydney, Nsw, AuLed two St. George Banking Group enterprise-wide programs, delivering compliance outcomes and positive staff and customer experiences through technology, process and behavioural change. Impacting 7,000 employees, 550+ locations and 17 systems over 5 releases, these transformational change programs required a high level of relationship, communications, project management and change leadership expertise. Established and led team of 14 change, comms and L&D professionals and engaged with 40+ stakeholder groups. Achieved delivery of all change initiatives on-time, on-budget with 90% success rate across all indicators. -
DirectorThinksmart People And Change Jan 2000 - Dec 2012Sample Engagements • Workshop design and group facilitation for multiple clients to establish strategic direction, develop business plans, build commitment and align culture. • Provided L&D solutions and coaching to build leadership, team and people management capability, including coaching for performance and change management. 85% plus positive feedback and sustainable behavioural change.• Led the change to develop and implement performance management, job evaluation, remuneration and capability frameworks in public and private health, education, and manufacturing. • Led the ATO Workforce Availability Program to radically transform all ATO recruitment and mobility practices. All recommendations adopted, resulting in substantial improvements in stakeholder satisfaction, cost-to-fill, retention, and EVP. • Managed an organisational effectiveness review in a market leading online bank, resulting in 22% increase in engagement and operational performance within 12 months.• Supported cultural change and increased engagement at Network Ten. Methodology and outcomes, subsequently published as an OD case study. • Established the HR Operations Service Centre for NSW Fire and Rescue, addressing deep cultural, ER and service delivery issues. • Restructured a leading bank’s retail banking HR function, delivering 70% reduction in operating costs, improved performance, and a model for broader HR reform. • Conducted a HR Service Review for SA Department of Education and Children's Services achieving 30-50% reductions in payroll and recruitment processing times and costs, positioning the function to move to a Shared Services Model. Sample ClientsActivision, Austrade, Australian Catholic University, BPAY, CHEP, Colonial State, Computer Services Corporation, Dexus, Johnson & Johnson, Macquarie Bank, Macquarie University, MLC, Nestle, NSW Fire and Rescue, NSW Ministry of Health, Screen Australia. St. Vincent de Paul, Talent2.
Therese Fuller Skills
Therese Fuller Education Details
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Middlesex UniversityNeuroscience Of Leadership -
University Of Technology SydneyHuman Resources Development -
Rmit UniversityOrganizational Behavior Studies -
UnswSociology
Frequently Asked Questions about Therese Fuller
What company does Therese Fuller work for?
Therese Fuller works for Thinksmart Consulting
What is Therese Fuller's role at the current company?
Therese Fuller's current role is Facilitator, Consultant, Coach, Leader, Changemaker.
What is Therese Fuller's email address?
Therese Fuller's email address is tf****@****.com.au
What schools did Therese Fuller attend?
Therese Fuller attended Middlesex University, University Of Technology Sydney, Rmit University, Unsw.
What skills is Therese Fuller known for?
Therese Fuller has skills like Change Management, Organizational Development, Strategy, Management, Stakeholder Management, Leadership Development, Mergers And Acquisitions, Business Transformation, Executive Coaching, Leadership, Consulting, Process Improvement.
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