Therese Fuller

Therese Fuller Email and Phone Number

Facilitator, Consultant, Coach, Leader, Changemaker @
Therese Fuller's Location
Sydney, New South Wales, Australia, Australia
Therese Fuller's Contact Details

Therese Fuller personal email

n/a
About Therese Fuller

Supporting executives drive organisational transformation, cultural change and business outcomes. ~Private, public sector, NFP ~Postgrad Neuroleadership and OD qualifications. Leveraging deep management consulting and leadership experience, I have a proven track record in improving organisational effectiveness and employee engagement in a range of industries including FMCG, financial services, healthcare, media, education, community services and government. Specialising in organisational development and change leadership, my contributions often go beyond initial engagements and consistently exceed client expectations. At my best when supporting executives in uncertain and difficult times, I relish the challenge of addressing complex organisational issues, aligning strategy, developing sustainable solutions, and working with people to build their commitment and capability to act. My fascination with group dynamics and human behaviour coupled with an unwavering belief in our capacity to change underpins my commitment to build high performing organisations where people can thrive. Systems thinking and people centred design are in my DNA - whether I am facilitating, coaching, consulting or leading teams, challenges are naturally viewed through a systems and organisational alignment lens, informing the emergence of integrated solutions. With a Masters in Business, a post-graduate qualification in Neuroleadership, multiple accreditations and a passion for lifelong learning, I apply my knowledge and expertise to design and deliver organisational change programs and evidence-based OD initiatives that help leaders excel, individuals to grow and teams to outperform.Attributes• Acknowledged as an outstanding facilitator and trainer, situationally flexing style and approach to meet participant and organisational needs.• Demonstrated change, team leadership and project management skills. • Excellent relationship management skills, founded on strong rapport and a genuine curiousity for understanding and delivering on stakeholders’ needs.• Advanced diagnostic and problem-solving skills, applied to synthesise complex information rapidly and accurately • Known for being energetic, resilient, positive, and outcomes focused.

Therese Fuller's Current Company Details
ThinkSmart Consulting

Thinksmart Consulting

Facilitator, Consultant, Coach, Leader, Changemaker
Therese Fuller Work Experience Details
  • Thinksmart Consulting
    Chief Executive Officer
    Thinksmart Consulting Jan 2013 - Present
    For the past 20 plus years, as a consultant, coach, and change leader, I have successfully driven HR reform and enterprise-wide change for a number of public, private and NFP organisations. Key assignments since 2013 have been listed individually and attest to the depth, breadth and effectiveness of our contributions. Expertise • OD and management consulting• Cultural reviews and strategic alignment • Change leadership and program management • Employee engagement and workplace performance• Group process facilitation• Brain-based leadership, management, team development and executive • P&C/HR leadership; service delivery models, policy, and framework development.
  • One Crown Cemeteries And Crematoria
    Change Lead And Od Consultant
    One Crown Cemeteries And Crematoria Mar 2022 - Nov 2022
    Change Lead responsible for end-to-end change management for the amalgamation of three cemetery and crematoria entities, partnering with Executives to support the workforce in an uncertain environment. All initiatives and recommendations were adopted. • Established OCM framework; facilitated change, strategy and org design workshops. • Supported Executive and P&C team in implementing change, project and risk management.• Led development of enterprise job evaluation, remuneration and classification frameworks. • Developed Client Services BPR to establish one function; standardised processes and policies.
  • Sorbent Paper Company Pty Ltd
    Interim People And Culture Director
    Sorbent Paper Company Pty Ltd Apr 2021 - Dec 2021
    Box Hill South, Victoria, Au
    Led the P&C function and worked with the Executive to navigate a significant transition period post the Sorbent/Solaris amalgamation and during the pandemic. Actively supported people leaders in talent management, dispute resolution and change management. • Delivered all P&C services, incl. ER across 4 sites, remuneration and talent acquisition. • Stabilised and re-designed P&C function, harmonising policies and appointing P&C Director.
  • Parliament Of Nsw
    Organisational Transformation Consultant
    Parliament Of Nsw Nov 2019 - Nov 2020
    Sydney, Nsw, Au
    Developed the Legislative Assembly organisational transformation program to future proof the Department to deliver on strategic outcomes. Built strong relationships with senior Parliamentary officers in a complex stakeholder landscape. Contributed to a 20% increase in employee engagement within 12 months. • Established and managed change program, including structural review and job design. • Guided development of LA’s engagement strategy, governance framework and perf. benchmarks. • Capability uplift through Exec coaching, team development and establishing capability framework.
  • Nsw Aboriginal Land Council
    Od Consultant And Head Of Hr (Interim)
    Nsw Aboriginal Land Council May 2018 - Oct 2019
    Parramatta, Nsw, Au
    Established the Ways of Working (WoW) program, an executive-led, enterprise-wide transformation program to align strategy, culture, leadership, organisational, and people practices, including initiative development, functional alignment and org design for new business enterprises and growth strategy.• Managed WoW and function reform change process, incl. external supplier relationships. • Led the HR function to deliver new BP service delivery model, systems (HRIS, e-recruit) and team.
  • Central And Eastern Sydney Phn
    Od And Change Management Consultant
    Central And Eastern Sydney Phn Apr 2018 - Feb 2019
    Mascot, New South Wales, Au
    Led an organisational review to facilitate funding cuts and cultural transformation. Conducted organisational redesign, implementing new structure and HR operating model. The revised structure, roles, and employment contracts were in place within ten weeks. Cultural and HR services transformation followed along with increased employee engagement.
  • Department Of Justice Nsw
    Change Lead, Modernisation Program
    Department Of Justice Nsw Apr 2017 - Dec 2017
    Parramatta, Nsw, Au
    Engaged with Courts and Tribunals Services (CaTS) Executive and senior Justice stakeholders to develop, the CaTS Modernisation Program business case and work programs to radically improve fiscal management, operational performance, access to Justice and service delivery.
  • Lion
    Change Lead, Portfolio And Program Management
    Lion Nov 2015 - Dec 2016
    Sydney, Nsw, Au
    Portfolio change management for Lion IT to build the IT OCM, embed portfolio management in IT and support development of the Lion OCM. Delivered end to end change management for multiple technology driven projects ranging from core systems upgrades to the introduction of the e-commerce platform, a key business growth strategic initiative.
  • Westpac
    Change Lead, Enterprise Programs Delivery Portfolio
    Westpac Jan 2013 - Aug 2015
    Sydney, Nsw, Au
    Led two St. George Banking Group enterprise-wide programs, delivering compliance outcomes and positive staff and customer experiences through technology, process and behavioural change. Impacting 7,000 employees, 550+ locations and 17 systems over 5 releases, these transformational change programs required a high level of relationship, communications, project management and change leadership expertise. Established and led team of 14 change, comms and L&D professionals and engaged with 40+ stakeholder groups. Achieved delivery of all change initiatives on-time, on-budget with 90% success rate across all indicators.
  • Thinksmart People And Change
    Director
    Thinksmart People And Change Jan 2000 - Dec 2012
    Sample Engagements • Workshop design and group facilitation for multiple clients to establish strategic direction, develop business plans, build commitment and align culture. • Provided L&D solutions and coaching to build leadership, team and people management capability, including coaching for performance and change management. 85% plus positive feedback and sustainable behavioural change.• Led the change to develop and implement performance management, job evaluation, remuneration and capability frameworks in public and private health, education, and manufacturing. • Led the ATO Workforce Availability Program to radically transform all ATO recruitment and mobility practices. All recommendations adopted, resulting in substantial improvements in stakeholder satisfaction, cost-to-fill, retention, and EVP. • Managed an organisational effectiveness review in a market leading online bank, resulting in 22% increase in engagement and operational performance within 12 months.• Supported cultural change and increased engagement at Network Ten. Methodology and outcomes, subsequently published as an OD case study. • Established the HR Operations Service Centre for NSW Fire and Rescue, addressing deep cultural, ER and service delivery issues. • Restructured a leading bank’s retail banking HR function, delivering 70% reduction in operating costs, improved performance, and a model for broader HR reform. • Conducted a HR Service Review for SA Department of Education and Children's Services achieving 30-50% reductions in payroll and recruitment processing times and costs, positioning the function to move to a Shared Services Model. Sample ClientsActivision, Austrade, Australian Catholic University, BPAY, CHEP, Colonial State, Computer Services Corporation, Dexus, Johnson & Johnson, Macquarie Bank, Macquarie University, MLC, Nestle, NSW Fire and Rescue, NSW Ministry of Health, Screen Australia. St. Vincent de Paul, Talent2.

Therese Fuller Skills

Change Management Organizational Development Strategy Management Stakeholder Management Leadership Development Mergers And Acquisitions Business Transformation Executive Coaching Leadership Consulting Process Improvement Workshop Facilitation Culture Change Human Resources Leading Change Behavioural Change Performance Management Employee Engagement Business Coaching Hris Organizational Effectiveness Facilitators

Therese Fuller Education Details

  • Middlesex University
    Middlesex University
    Neuroscience Of Leadership
  • University Of Technology Sydney
    University Of Technology Sydney
    Human Resources Development
  • Rmit University
    Rmit University
    Organizational Behavior Studies
  • Unsw
    Unsw
    Sociology

Frequently Asked Questions about Therese Fuller

What company does Therese Fuller work for?

Therese Fuller works for Thinksmart Consulting

What is Therese Fuller's role at the current company?

Therese Fuller's current role is Facilitator, Consultant, Coach, Leader, Changemaker.

What is Therese Fuller's email address?

Therese Fuller's email address is tf****@****.com.au

What schools did Therese Fuller attend?

Therese Fuller attended Middlesex University, University Of Technology Sydney, Rmit University, Unsw.

What skills is Therese Fuller known for?

Therese Fuller has skills like Change Management, Organizational Development, Strategy, Management, Stakeholder Management, Leadership Development, Mergers And Acquisitions, Business Transformation, Executive Coaching, Leadership, Consulting, Process Improvement.

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