Ricky Watson Email & Phone Number

Lenoir, Nc, Us

• Transfer tools, parts, equipment and supplies to and from secured locations throughout the data center. • Disassemble broken or failed hardware components and replace parts per defined process using various types of hand and power tools. • Actively participate in a team-oriented environment to meet and exceed goals and expectations. • Work on the Data Security team processing various types of storage media according to Google Data Security policies and procedures. • Assist and support 5s processes to keep the facility clean and organized.

Fruitland, Idaho, Us

• Improved production flow by optimizing both technical and mechanical processes and components of a millwork rough mill production line including machine automation and overall process improvement. • Responsible for developing, modifying, and testing products and product qualities based on management specifications while also improving yield and reducing waste by following standards of quality control. • Maintained and performed troubleshooting on two separate wood scanners used to scan, analyze, and x-ray lumber including performing tasks such as sensor calibrations, laser/sensor replacement, x-ray system maintenance, and other extensive technical and mechanical troubleshooting. • Collected, cleaned, analyzed, and archived data and production statistics on a regular basis and shared multiple reports, including data visualizations, with management. • Filled role of Production Lead on two separate occasions.

● Received inbound calls from customers of AT&T and greeted them in a courteous, friendly, and professional manner using agreed upon procedures.● Assisted customers with billing, technical, and account inquiriesand offered additional products such as TV, internet, and homephone services.● Utilized all available tools to provide superior customer serviceand ensure first call resolution.● Received Representative of the Month Award in the first month ofbeing on the call floor after completion of training (October 2013).

Baar, Switzerland, Ch

● Picked, packed, and shipped allergenic extracts, ancillary drugproducts, and pharmaceutical supplies.● Received and inspected allergenic extract product releases fromfill technicians and transferred them into physical inventory inthe distribution department.● Received, processed, and sorted raw materials to be processedinto allergenic extracts and entered into physical inventory.