As a District Substitute / Technology Specialist at DEXTER COMMUNITY SCHOOL DISTRICT, I combine my education, skills, and experience in IT and finance to provide progressive solutions to end users. I have over 15 years of experience in enterprise software, service desk administration, and application support, working for the City of Detroit and other organizations. I hold an MS in Computer and Information Systems, as well as certifications from Microsoft and Oracle.I am passionate about using my creativity and problem-solving abilities to improve processes, efficiency, and profitability. I also value data-driven decision making and customer satisfaction. After taking a career break to focus on family and personal matters, I am eager to apply my core competencies and unique abilities to suitable roles that align with my mission and field of expertise. I am an adaptable, resourceful, and collaborative professional who enjoys learning and growing in a dynamic environment.