Robert Briggs Email & Phone Number

Kansas City Metropolitan Area

● Directed a high-performing team as Production Manager, overseeing the manufacturing of critical non-nuclear components for nuclear weapons systems and ensuring strict adherence to safety and quality standards.● Developed and executed strategic daily and weekly production plans, driving continuous improvement initiatives that enhanced efficiency and optimized resource allocation.● Restored strong, results-oriented operational leadership, fostering a collaborative work environment that empowered team members and strengthened accountability.● Spearheaded the implementation of best scheduling practices, reversing three years of missed shipping commitments within four months and establishing a foundation for sustainable, on-time delivery.

Kansas, United States

1999-2002● Transformed inventory accuracy from last-to-first as a Six Sigma Champion, driving key initiatives with a global, "service first" mindset and sustaining improvements. Expert in developing and executing complex project roadmaps.● Enhanced organizational efficiency by implementing a Labor Productivity Management system, leading to major gains and successful adoption across the organization. Trained managers and developed customized reports.● Cultivated a culture of continuous improvement and root cause elimination through Standard Work and Kaizen events.2022● Implemented safety procedures and monitored effectiveness through data-driven analytics.● Deployed aggressive trailer temperature monitoring program resulting in 0 heat injuries during peak summer months.

Mcpherson, Kansas, United States

● As Production Supervisor, launched a new team of junior members that frequently exceeded performance standards.● Led Lean Manufacturing and Six Sigma-driven process improvements, enhancing quality, safety, cycle time, and cost efficiency.● Cited by senior plant leadership for refusal to compromise honesty in quality incident reporting.

Kansas, United States

● Created multiple decision support tools that empowered retail activities to boost sales revenue as Senior Financial Analyst/Project Manager for Jacam Chemicals in Sterling, KS (2017-2018).● Employed real estate, weather history and GIS data to grow revenue as top-producing Sales Representative for Triad Roofing in Blue Springs, MO (2017).● Managed high volume of shipments with accuracy and eye towards continuous process improvement as Fulfillment Center Lead for Kelly Services in Edgerton, KS (2016-Present). Noted for ability to rapidly identify root cause of issues, and work throughout all levels to develop and implement fixes. ● Trained and monitored performance of new hires, instilling a "customer first" mentality. ● Recognized as top producer as Operations Manager (Canvassing) for Alenco in Lenexa, KS (2015-2016). Recruited, trained, and mentored a high-performance team of lead generation specialists. Maximized profitability through strategic utilization of GIS systems, census data and sales records to identify key territories, and more effectively allocate resources. ● Transformed at-risk major client relationships and cut employee turnover rate by 50% as Account Manager for Healthcare Services Group in Olathe, KS (2014-2015). ● Overhauled staff training practices to deliver a new level of client service, and instituted a wide slate of metrics gathering and tracking practices to ensure attainment of improvement milestones. ● Maximized ROI of human capital through empowering high-potential staff to rise to a new level, and executed labor analysis to optimally direct resources.

Kansas City, Missouri, United States

● Brought a holistic view of technology towards "Understanding Computers" course, driving engagement amongst students in both classroom and asynchronous learning environments. Computer systems design, operations, and social and ethical ramifications. ● Built a robust and highly capable IT framework at Avila University, including development and deployment of Help Desk and Enterprise Asset Management capabilities. Liaised with contractors and vendors. ● Collaborated heavily with staff and faculty to identify unmet needs and enhance/re-engineer core business processes and workflows. Defined long-term strategy and facilitated decision-making at the highest levels.

Greater St. Louis

● Enhanced impact of charitable activities as Business Analyst for Catholic Charities of St. Louis, MO (2011-2012) through leveraging GIS software, analytics and BI methods to analyze U.S. census data, and garner fresh insights into organizational effectiveness. ● Led I Love Signs in Brentwood, MO (2008-2010) to profitability within 12 months as President through "best-in-class" customer service, multi-pronged marketing initiatives, and an emphasis on long-term relationship building. Controlled all aspects of Supply Chain, IT, and HR for complex large-format digital printing business. ● Spearheaded concept-through-launch of new outbound call center as Director, Member Choice Center for Express Scripts, Inc. in Maryland Heights, MO (2003). Developed key business requirements in tandem with SMEs. Prototyped wide range of operational models and tested scenarios using ProModel, Palisade @Risk and Visio. Set milestone of transferring 1M+ prescriptions from brand-to-generic and retail-to-mail order delivery.

United States

VP, Business Practices Division, U.S. Army Medical Command (San Antonio, TX)● Overhauled strategic planning process for integrated healthcare system. Bolstered link-up between enterprise and hospital performance metrics (HEDIS). Drove formulation of 5-year budget for global Army force realignment.Director, Medical Personnel Mobilization (Atlanta, GA and St. Louis, MO)● Led mobilization of 2.5K Army Reserve healthcare professionals in support of Global War on Terror. Streamlined mobilization and deployment processes. Used Process Model to simulate "as-is" and "to-be" scenarios. Coached and mentored staff to achieve a marked morale increase. ● Repaired and completely reengineered mobilization process for individual medical professionals, heading off a major "brain drain" and setting a path for continued improvements. General Manager (Fayetteville, NC)● Enhanced operations at 20K medical material distribution center, increasing order fulfillment from 90% to 99.3%. Utilized quantitative demand analysis skills. VP, Logistics & Supply Chain, 325th Combat Support Hospital (Independence, MO)● Led 57-person team of soldiers in improving operations at 248-bed trauma center across multiple fronts: supply, budget, maintenance, and transportation. Prior Roles: VP, Budget and Finance, Brooke Army Medical Center (San Antonio, TX), Medical Company Commander (Colorado Springs, CO)

Doctor Of Business Administration, Six Sigma

Master Of Business Administration - Mba (Executive Program), Operations Management And Supervision, With Honors

Activities and Societies: Olin Veterans Association, Beta Gamma Sigma

Bachelor Of Business Administration - Bba, Business/Managerial Economics, 3.92 / 4.00

Activities and Societies: ROTC

Economics