Customer Operations Supervisor
Childrens Mercy Hospital
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Renee Rossi Email & Phone Number
Customer Operations Supervisor
at
Childrens Mercy Hospital
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Operations Supervisor
Location
Kansas City Metropolitan Area, United States, United States
Who is Renee Rossi? Overview
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Quick answer
Renee Rossi is listed as Customer Operations Supervisor at Childrens Mercy Hospital, based in Kansas City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Renee Rossi.
Renee Rossi previously worked as Tech Support - Executing Assistant - Project Manager - Bookkeeper - Social Media Marketer at The R&R Admin and Customer Service Supervisor at St. Luke'S Hospital. Renee Rossi holds Bachelor Of Computer Science System And Information Technology, Cybersecurity And Information Assurance from Western Governors University.
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Childrens Mercy Hospital
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Profile bio
About Renee Rossi
Greetings! My name is Renee, and I am a highly motivated professional pursuing a Bachelor of Science in Cybersecurity and Information Assurance at Western Governors University. With over 8 years of diverse experience, I have developed expertise in administrative assistance, project management, project coordination, bookkeeping, customer service, content creation, social media management, subcontracting virtual assistant services, and clerical services.Throughout my career, I have cultivated a deep understanding of the essential attributes for success in any role. Organization, innovation, reliability, passion, flexibility, and adaptability have been the cornerstones of my professional journey, allowing me to deliver consistent value in every endeavor. In early 2020, driven by my entrepreneurial spirit, I founded The R&R Admin, a business dedicated to supporting entrepreneurs and small business owners by handling intricate administrative and operational tasks.As an entrepreneur, I understand the challenges business owners face when trying to balance their passions with the demands of day-to-day operations. The R&R Admin focuses on alleviating this burden, empowering clients to concentrate on scaling their businesses and fostering a healthy work-life balance. My mission is to help reclaim time and reignite passion by streamlining workflows and ensuring operational efficiency.In addition to running The R&R Admin, I am expanding into the tech field, leveraging my education in cybersecurity to establish a career in technology. This journey includes freelancing in tech-related roles, where I aim to merge my operational expertise with innovative solutions in the digital realm. My goal is to contribute to meaningful projects that align with my passion for efficiency, security, and growth.Thank you for considering my background. I look forward to collaborating and contributing to your goals, whether through administrative support, freelancing services, or impactful tech-driven solutions. By leveraging my expertise and passion for streamlining operations, I am determined to contribute to your success by facilitating your endeavors.Thank you for considering my qualifications. I look forward to the opportunity to collaborate and contribute to your organizational goals.
Current workplace
Renee Rossi's current company
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5 roles
Renee Rossi work experience
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Tech Support - Executing Assistant - Project Manager - Bookkeeper - Social Media Marketer
Current
The R&R Admin
- Established and successfully managed The R&R Admin, providing top-notch services toexecutives and businesses across various industries.
- Contracted with 27 different companies, delivering exceptional Executive Assistant,marketing, project management, and bookkeeping services.
- Led and coordinated cross-functional teams to streamline operations, ensuring seamlesscommunication and project execution from start to finish.Key Achievements:
- Achieved a 20% increase in client satisfaction within 2 months through the delivery ofexceptional Executive Assistant services.
- Successfully executed social media campaigns, contributing to a 60% increase in onlinepresence and customer interaction.
- Produced visually stunning graphic design materials, contributing to an improvement inbrand recognition.
Jan 2020 - Present
Customer Service Supervisor
Current- Responded to customer inquiries via email and chat, ensuring timely and accurateresolution.
- Handled inbound and outbound sales, demonstrating excellent communication andpersuasive skills.
- Processed customer adjustments to maintain financial accounts.
- Achieved key performance indicators (KPIs) to contribute to team goals.
- Proactively identified and resolved patient concerns, ensuring high customersatisfaction.
- Conducted insurance verification and provided information on company policies andbenefits.
Nov 2019 - Present
Unit Secretary
- Compiled and recorded medical charts, reports, and correspondence accurately.
- Conducted insurance verification and completed insurance and privacy formsthrough patient interviews.
- Handled accounts receivable responsibilities.
- Scheduled and confirmed patient appointments, check-ups, and physician referrals.
- Triage incoming calls and provided professional assistance to callers.
- Entered and maintained electronic health records (EHR) using CIMOR,Anasazi/Cerner, and various systems.
Oct 2017 - Nov 2019
Aetna Account Coordinator
- Addressed and resolved concerns from agents and partners regarding members'accounts.
- Conducted insurance verification to ensure accurate coverage and benefits information.
- Triage incoming authorizations and processed requests and denials for insuranceauthorization.
- Prepared reports, documents, and correspondence to support administrative processes.
- Adapted to changing procedures and effectively applied them to work responsibilities.
- Directed beneficiaries to the most appropriate and cost-effective medical care options.
Aug 2016 - Oct 2017
3 education records
Renee Rossi education
Bachelor Of Computer Science System And Information Technology, Cybersecurity And Information Assurance
Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services, 3.8
Associate'S Degree, Business Administration And Management, General, 4.0
FAQ
Frequently asked questions about Renee Rossi
Quick answers generated from the profile data available on this page.
What company does Renee Rossi work for?
Renee Rossi works for Childrens Mercy Hospital.
What is Renee Rossi's role at Childrens Mercy Hospital?
Renee Rossi is listed as Customer Operations Supervisor at Childrens Mercy Hospital.
Where is Renee Rossi based?
Renee Rossi is based in Kansas City Metropolitan Area, United States, United States while working with Childrens Mercy Hospital.
What companies has Renee Rossi worked for?
Renee Rossi has worked for Childrens Mercy Hospital, The R&R Admin, St. Luke'S Hospital, Rediscover, and Lincare.
How can I contact Renee Rossi?
You can use AeroLeads to view verified contact signals for Renee Rossi at Childrens Mercy Hospital, including work email, phone, and LinkedIn data when available.
What schools did Renee Rossi attend?
Renee Rossi holds Bachelor Of Computer Science System And Information Technology, Cybersecurity And Information Assurance from Western Governors University.
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