I am Therese, I've been working in the BPO industry since 2011. I gave up my career last 2019 and chose to be a stay at home mother for 3 years. Decided to go back to work when a previous employer contacted me and offered me a job. I've been working happily at home since September of 2022. I am eager to learn new things at work, doing my best to provide the best service to my employer.
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CoordinatorArrivedValenzuela, Ncr, Ph -
Product Service CoordinatorArrived Sep 2022 - PresentUnited States
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Product Service CoordinatorHandit2 Network Sep 2022 - PresentUnited States -
Billing AdvisorConcentrix Oct 2018 - Jul 2021National Capital Region, PhilippinesHelp our members with their billing concerns. Assists them in changing ther bill day, payment method, extending subscription, cancelling subscription. We also offer discounted rates. -
Customer AdvisorConvergys Jan 2016 - May 2018Makati PhilippinesProviding excellent service and resolve queries at the first point of contact and to ensure customers received a prompt and courteous service.
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Online English TeacherI-Talk English School Jan 2014 - Feb 2015Region Xii - Soccsksargen, PhilippinesTeaching correct usage of the English language in oral and written communication.Educating students on proper spoken and written use of English to enhance their career options.Exposing students to historical and contemporary literature in English. .Teaching effective and retentive reading skills.When teaching non-native English students, closely monitor their comprehension and usage progress.If necessary, using alternative teaching strategies to help students progress and learn more effectively.Establishing an environment that encourages students to learn, increases their interest in English and holds their attention in a fun and exciting fashion.
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ApprenticeshipDepartment Of Education - Philippines Nov 2014 - Jan 2015Koronadal City, South CotabatoI had my On the Job training at the Department of Education Division of South Cotabato and was assigned at the Indigenous People's Education Department. I was the Secretary/Personal Assistant of Dr. Bert D. Labuaya. I attended different seminars and leadership camp during my 3 month stay in the office. I was responsible for all the attendance of the meetings, seminars and other activities. I am also responsible to make the itinerary report of the trips/travel made by my boss. -
Customer Service RepresentativeJarbs Business Solutions Australia Philippines Dec 2013 - Jan 2014Koronadal City, South CotabatoDo outbound calls for clients in USA.
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Branch SupervisorVirtual Solutions Outsourcing Ventures Jan 2013 - Dec 2013Koronadal CityManage a team of call center agents. Motivate and encourage agents through positive communication and feedback, be available to assist agents while they are on-the-floor. Monitor the agents and review the agent’s performance.Responsible for encoding information to client’s data base, data base clean up, updating data base, list building, data mining and data entry.
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Senior Customer Service AgentOffice Goblins, Inc. Jan 2011 - Dec 2013Region Xii - Soccsksargen, Philippines
Therese Angeli Lebiano Education Details
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Human Resource Development Management -
Notre Dame Of Marbel - Integrated Basic Education Department -
Human Resource And Development Management
Frequently Asked Questions about Therese Angeli Lebiano
What company does Therese Angeli Lebiano work for?
Therese Angeli Lebiano works for Arrived
What is Therese Angeli Lebiano's role at the current company?
Therese Angeli Lebiano's current role is Coordinator.
What schools did Therese Angeli Lebiano attend?
Therese Angeli Lebiano attended Notre Dame Of Marbel University, Notre Dame Of Marbel - Integrated Basic Education Department, Notre Dame Of Marbel University.
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