Business Improvement Manager
Current
Jan 2024 - Present
AeroLeads people directory · profile
Ryan Goodman Email & Phone Number
Salesforce Strategist | Improving Processes, Empowering Teams to Thrive
at
Forterra PLC
1 work email found
@forterra.co.uk
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Salesforce Strategist | Improving Processes, Empowering Teams to Thrive
Location
Northampton, England, United Kingdom
Company size
Who is Ryan Goodman? Overview
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Quick answer
Ryan Goodman is listed as Salesforce Strategist | Improving Processes, Empowering Teams to Thrive at Forterra PLC, a company with 357 employees, based in Northampton, England, United Kingdom. AeroLeads shows a work email signal at forterra.co.uk and a matched LinkedIn profile for Ryan Goodman.
Ryan Goodman previously worked as Business Improvement Manager at Forterra Plc and Senior Product Manager (CX) at Forterra Plc. Ryan Goodman holds Bachelor'S Degree, Computer Science, 2:1 from Birmingham City University.
Company email context
Email format at Forterra PLC
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{first}.{last}@forterra.co.uk
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AeroLeads found 1 current-domain work email signal for Ryan Goodman. Compare company email patterns before reaching out.
Profile bio
About Ryan Goodman
Product Manager in the Manufacturing industry focusing on business partnering, collaborating with stakeholders and administering the Salesforce platform, including Sales and Service Cloud, Experience Cloud and CPQ. Experience of 5+ years in administration, configuration and business analysis on the Salesforce platform, leading implementation of multi-cloud and multiple development phase projects. Ranger on the Salesforce Trailhead program.Have previously delivered talks and interviews on experience and participated in events within the Salesforce community. Experienced in Sprint management, conducting Sprint Ceremonies such as Daily Stand Ups, Sprint Planning and Sprint Retrospectives. Previously worked within IT Support and management, product ownership using tools such as Fresh Service, Spiceworks and Jira. Regularly participates, edits and schedules uploading a football-based podcast. Enjoys writing and cooking.
Listed skills include Customer Service, Microsoft Office, Teamwork, Team Leadership, and 36 others.
Current workplace
Ryan Goodman's current company
Company context helps verify the profile and gives searchers a useful next step.
Forterra Plc
9 roles
Ryan Goodman work experience
A career timeline built from the work history available for this profile.
Senior Product Manager (Cx)
Feb 2023 - Jan 2024
Senior Product Owner
Product Owner for Salesforce and Mitel. Within Salesforce, the main clouds are Sales Cloud and Experience Cloud. Working with users to refine requirements and create user stories, before working with development partners to implement and build those stories. Communicate deployments with users and ensure benefits are realised. Manage and run projects.
Jul 2022 - Feb 2023
Product Owner
Product Owner for Salesforce and Mitel. Within Salesforce, the main clouds are Sales Cloud and Experience Cloud. Working with users to refine requirements and create user stories, before working with development partners to implement and build those stories. Communicate deployments with users and ensure benefits are realised. Manage and run projects.
Aug 2021 - Jul 2022
It Manager
Managed the full IT Team, including Service Desk and Development processes, empowering the team to own their roles and progress their knowledge and skills. Project Managed several key implementations, including designing, developing and rolling Salesforce our to users and implementing a cloud-based phone system. Data Protection Officer who resolved several.
Jan 2019 - Jun 2021
It Service Delivery Manager
Managed the full Service Delivery process, ensuring customer needs were met at all times, promptly and correctly. Evaluated team performance, completing reviews against set KPIs and reported this regularly and accurately to Senior Management. Built and maintained relationships with internal and external parties. Drove internal and 3rd party services.
Apr 2018 - Jan 2019
Service Desk Lead
Identified, recommended, prioritised and planned IT projects. Managed Service Desk team meetings and progress of IT Projects. Co-ordinated with stakeholders regarding technological updates and ongoing requirements. Identified procurement of hardware and software; managing purchasing of day-to-day equipment. Maintained company networks and computer systems.
Aug 2016 - Apr 2018
It Helpdesk Administrator
Handled incoming calls and tickets to provide day to day support to all users. Onboarded new starters, configuring hardware, creating the relevant permissions and inboxes. Produced trend statistics for monitoring support numbers and SLAs. Supported projects including the bespoke platform development.
May 2014 - Aug 2016
Grocery Assistant/Checkout Assistant/Cake Shop Assistant
I started working here on the 'grocery' department mainly replenishing stock and assisting customers. I also had the task of tidying certain isles so they were presentable enough to customers and were attractive enough to draw them to certain products.Due to staff shortages elsewhere I was moved to the 'cake shop' department, preparing cakes and other.
Oct 2009 - Aug 2011
Team & coworkers
Colleagues at Forterra PLC
Other employees you can reach at forterra.co.uk. View company contacts for 357 employees →
SH
Simon Hewitt
Colleague at Forterra PlcNorthampton, England, United Kingdom, United Kingdom
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BM
Brian Maudsley
Colleague at Forterra PlcLancaster, England, United Kingdom, United Kingdom
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GM
Grant Mcmillan
Colleague at Forterra PlcUnited Kingdom, United Kingdom
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JG
Josh Grenon
Colleague at Forterra PlcLouisville, Kentucky, United States, United States
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AS
Andres Sanchez
Colleague at Forterra PlcDallas-Fort Worth Metroplex, United States
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MW
Michael Wattie
Colleague at Forterra PlcLeicestershire, England, United Kingdom, United Kingdom
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OR
Oliver Rawson
Colleague at Forterra PlcNottinghamshire, England, United Kingdom, United Kingdom
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LM
Luke Mcmillan
Colleague at Forterra PlcLeicester, England, United Kingdom, United Kingdom
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MD
Marcus Dixey
Colleague at Forterra PlcGreater Leicester Area, United Kingdom
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SC
Scott Crouch
Colleague at Forterra PlcPeterborough, England, United Kingdom, United Kingdom
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Simon Hewitt
Colleague at Forterra PlcNorthampton, England, United Kingdom, United Kingdom
View →
BM
Brian Maudsley
Colleague at Forterra PlcLancaster, England, United Kingdom, United Kingdom
View →
GM
Grant Mcmillan
Colleague at Forterra PlcUnited Kingdom, United Kingdom
View →
JG
Josh Grenon
Colleague at Forterra PlcLouisville, Kentucky, United States, United States
View →
AS
Andres Sanchez
Colleague at Forterra PlcDallas-Fort Worth Metroplex, United States
View →
MW
Michael Wattie
Colleague at Forterra PlcLeicestershire, England, United Kingdom, United Kingdom
View →
OR
Oliver Rawson
Colleague at Forterra PlcNottinghamshire, England, United Kingdom, United Kingdom
View →
LM
Luke Mcmillan
Colleague at Forterra PlcLeicester, England, United Kingdom, United Kingdom
View →
MD
Marcus Dixey
Colleague at Forterra PlcGreater Leicester Area, United Kingdom
View →
SC
Scott Crouch
Colleague at Forterra PlcPeterborough, England, United Kingdom, United Kingdom
View →
4 education records
Ryan Goodman education
Bachelor'S Degree, Computer Science, 2:1
Btec National Certificate – Information Technology Practitioners, Information Technology, Merit
Northampton College
A-Levels, Information Technology, English, General Studios, History, All A-Levels At C Level - 1 As Level In Business Studies
Kingsthorpe College
Gcse'S, Information Technology, 12 Gcse'S (A-C) With B In Applied Science And C In Both Maths And English
Kingsthorpe College
FAQ
Frequently asked questions about Ryan Goodman
Quick answers generated from the profile data available on this page.
What company does Ryan Goodman work for?
Ryan Goodman works for Forterra PLC.
What is Ryan Goodman's role at Forterra PLC?
Ryan Goodman is listed as Salesforce Strategist | Improving Processes, Empowering Teams to Thrive at Forterra PLC.
What is Ryan Goodman's email address?
AeroLeads has found 1 work email signal at @forterra.co.uk for Ryan Goodman at Forterra PLC.
Where is Ryan Goodman based?
Ryan Goodman is based in Northampton, England, United Kingdom while working with Forterra PLC.
What companies has Ryan Goodman worked for?
Ryan Goodman has worked for Forterra Plc, Online Direct Limited, and Morrisons.
Who are Ryan Goodman's colleagues at Forterra PLC?
Ryan Goodman's colleagues at Forterra PLC include Simon Hewitt, Brian Maudsley, Grant Mcmillan, Josh Grenon, and Andres Sanchez.
How can I contact Ryan Goodman?
You can use AeroLeads to view verified contact signals for Ryan Goodman at Forterra PLC, including work email, phone, and LinkedIn data when available.
What schools did Ryan Goodman attend?
Ryan Goodman holds Bachelor'S Degree, Computer Science, 2:1 from Birmingham City University.
What skills is Ryan Goodman known for?
Ryan Goodman is listed with skills including Customer Service, Microsoft Office, Teamwork, Team Leadership, Time Management, Microsoft Word, Retail, and Customer Experience.
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