Ryan P Email & Phone Number

Houston, Tx, Us

Toronto, Ontario, Ca

Chicago, Illinois, Us

Chicago, Illinois, Us

• Designed and Implemented OneStream Solutions to automate business financial planning and consolidation processes.• Constructed custom VB.NET solutions to extend out-of-the-box functionality for business-specific financial needs.• Supported client scoping and requirement gathering calls with technical knowledge and build-feasibility diagrams.• Devised and delivered Client User-Acceptance-Training sessions and Change Management processes for user adaption.• Assisted with sales and prospecting by identifying client process inefficiencies around manual excel-based functions.

Seattle, Wa, Us

• Assisted 5000-6000 members daily with routine shopping, item purchase inquiries, and transactional expeditions• Oversaw closing operations of 5-7 employees and implemented time efficient equipment sanitation strategies • Handled $4000-$6000 of merchandise daily and ensured inventory accounting and loss prevention

Houston, Tx, Us

• Oversaw general administration of WRIKE Project management software and coordinated weekly on-prem backups.• Assisted in training of 40 employees and on interaction with software for daily project status tracking and updates.• Worked with 10 interns to conduct data validation and audits to gauge employee familiarity and satisfaction.• Facilitated 2 weekly employee training sessions and general maintenance of company computers and CRM Systems. • Handled day-to-day structural data gathering and documentation prior to WRIKE input for backup purposes.

Houston, Tx, Us

• Repaired over 400 laptops, desktops, laptops, cell phones, and other general-purpose equipment for company use• Managed logistics and inventory of 82 district campuses, tracking and designating roughly 1000 devices daily• Organized sessions for 60 employees to train on proper software update procedures for company computers

• Serviced clientele and provided exceptional customer care, servicing over 200 customers daily• Oversaw closing operations nightly, assisting in management of almost 12 employees per night• Assisted in the training of 5 new Employees immediately after completion of self-training

• Serviced clientele during rush hours, managing 6-7 tables at a time, assisting over 300 clients daily• Apprehended customer service issues and customer inquiries through day-to-day operations• Handled day-to-day operations in place of managerial absence, observing approximately $10,000 in daily transactions