Ryan P Email & Phone Number

Houston, TX, US

Toronto, Ontario, CA

Chicago, Illinois, US

Chicago, Illinois, US

• Designed and Implemented OneStream Solutions to automate business financial planning and consolidation processes.
• Constructed custom VB.NET solutions to extend out-of-the-box functionality for business-specific financial needs.
• Supported client scoping and requirement gathering calls with technical knowledge and build-feasibility diagrams.
• Devised and delivered Client User-Acceptance-Training sessions and Change Management processes for user adaption.
• Assisted with sales and prospecting by identifying client process inefficiencies around manual excel-based functions.

Seattle, WA, US

• Assisted 5000-6000 members daily with routine shopping, item purchase inquiries, and transactional expeditions
• Oversaw closing operations of 5-7 employees and implemented time efficient equipment sanitation strategies
• Handled $4000-$6000 of merchandise daily and ensured inventory accounting and loss prevention

Houston, TX, US

• Oversaw general administration of WRIKE Project management software and coordinated weekly on-prem backups.
• Assisted in training of 40 employees and on interaction with software for daily project status tracking and updates.
• Worked with 10 interns to conduct data validation and audits to gauge employee familiarity and satisfaction.
• Facilitated 2 weekly employee training sessions and general maintenance of company computers and CRM Systems.
• Handled day-to-day structural data gathering and documentation prior to WRIKE input for backup purposes.

Houston, TX, US

• Repaired over 400 laptops, desktops, laptops, cell phones, and other general-purpose equipment for company use
• Managed logistics and inventory of 82 district campuses, tracking and designating roughly 1000 devices daily
• Organized sessions for 60 employees to train on proper software update procedures for company computers

• Serviced clientele and provided exceptional customer care, servicing over 200 customers daily
• Oversaw closing operations nightly, assisting in management of almost 12 employees per night
• Assisted in the training of 5 new Employees immediately after completion of self-training

• Serviced clientele during rush hours, managing 6-7 tables at a time, assisting over 300 clients daily
• Apprehended customer service issues and customer inquiries through day-to-day operations
• Handled day-to-day operations in place of managerial absence, observing approximately $10,000 in daily transactions