Mobile Technician
CurrentI currently work at National Windscreens as a Mobile Technician. My main duties include the repair or replacement of windscreens, contacting customers regarding times and locations for work to take place and maintaining a clean and professional image for the company. As we are the only members of National Windscreens that regularly see customers, we are essentially the face of the company. This means I must make sure the service I provide to customers is professional and hassle-free. I am also tasked with ensuring the company van is always stocked with the correct amount of resources in order to complete the jobs for each day which can include windscreen trims, glue, primer, cotton buds, rain sensors, hand tools and of course glass. I also attend weekly meetings to track performance and customer satisfaction which helps keep me on track to continue providing the best service I can.