Expera delivers World-Class IT Managed Services and Cyber Security Solutions that keeps your business secure, agile, and productive and gives you a competitive edge.As the trusted technology partner for hundreds of leading businesses across Canada, Expera helps drive innovation and digital transformation to help you thrive and realize a competitive advantage.From Managed Services and Cyber Security to Strategy & Advisory, Intelligent Cloud, and Modern Workplace Solutions, Expera… Show more Expera delivers World-Class IT Managed Services and Cyber Security Solutions that keeps your business secure, agile, and productive and gives you a competitive edge.As the trusted technology partner for hundreds of leading businesses across Canada, Expera helps drive innovation and digital transformation to help you thrive and realize a competitive advantage.From Managed Services and Cyber Security to Strategy & Advisory, Intelligent Cloud, and Modern Workplace Solutions, Expera partners with your business to deliver exceptional support, robust security, and dynamic strategy.We are your IT Experts for the New Era. Show less

Along with visual 3D scanning, Slyce also provides 2D scanning for retailers. This gives the end user the ability to scan and instantly purchase an item they see in a catalog or flyer. On the 2D team, we translate images from a catalog/flyer into our system so it can be scanned within the retailer app and return the product that the user is interested in purchasing.

As the business grew, the QA team followed suit. I was made 2IC (2nd In Command) of our team. I would take over the responsibilities as Team Lead in their absence, as well as assist the TL with various projects. These can include, but not limited to, creating / maintaining documentation for assisting the taggers with new retailers. Keeping notes for our team meetings and sending out summaries of said meetings. Making sure the team is keeping up with our scoring in order for our analyst to have… Show more As the business grew, the QA team followed suit. I was made 2IC (2nd In Command) of our team. I would take over the responsibilities as Team Lead in their absence, as well as assist the TL with various projects. These can include, but not limited to, creating / maintaining documentation for assisting the taggers with new retailers. Keeping notes for our team meetings and sending out summaries of said meetings. Making sure the team is keeping up with our scoring in order for our analyst to have a sufficient pool of grades for reporting percentages to our managers and retailers. Show less

Tagging live images coming from a number of different retailers using Slyce tech.

Morgan Stanley Financial ProjectMQ / Autosys Operations L2 Infrastructure supportEnterprise Computing

Operations and Data Center ManagementMonitoring, Troubleshoot & Resolve- SAP and AS/400 systems, Windows Server 2003/2008 environments, backups, automation jobs, communications of Maple Leaf facilities throughout North America and the UK. - Some tools that I use: SCOM, Orion Solar Winds, Tivoli Net View, VMWare, Citrix web applications.- Restores via the use of the following technologies: ArcServ, CommVault, NetBackup and AS/400- 2nd Level AS400 Support:… Show more Operations and Data Center ManagementMonitoring, Troubleshoot & Resolve- SAP and AS/400 systems, Windows Server 2003/2008 environments, backups, automation jobs, communications of Maple Leaf facilities throughout North America and the UK. - Some tools that I use: SCOM, Orion Solar Winds, Tivoli Net View, VMWare, Citrix web applications.- Restores via the use of the following technologies: ArcServ, CommVault, NetBackup and AS/400- 2nd Level AS400 Support: File/Job lock, configure/support printers, scanners, green screen terminals, controllers and monitor business critical processes.Server Management- Data Center server racking, cabling and power management.Documentation- Completed/revised documentation that adheres to our Standard Operating Procedures and Policies for the Operations Team. Which has included: backups and restores. Also making sure that our documents are compliant with CEO/CIO Certification standards.Leadership Role- This includes training current and new staff on our ever evolving processes and being a “go-to person” on the team. Show less

Level 1 support rep., supporting HP Pavilion line desktop PCsLevel 2 support rep., support agents and escalation situationsSun Microsystems: Call director for 2nd Level Support Reps and 2nd Level Support Rep

Daily Responsibilities:building, diagnostic/repair, software installation, cleaning. Additional services include: sales, phone and on-site support, networking, delivery and set up of systems, bank deposits.