Sara Cochran Email & Phone Number

Riverside County, California

25 years of genealogical research, a background in libraries and research, information evaluation and inquisitive nature. I can provide local record look-ups from area libraries as well as the NARA Riverside office, provide a fresh set of eyes on brick walls and help build family trees. I hold Boston University's Genealogy Certificate and am a ProGen 34 Alumni.

Riverside, Ca

Riverside, California

Riverside, California

Verification Researcher IIUtilize proprietary software program, case tracking service, and Internet resources to research education, employment, military credentials and conduct professional reference interviews of individuals seeking employment with clients. Gather, collect, record, track and verify sensitive and confidential applicant information from multiple sources.Observe federal and state laws, internal policies, customized guidelines. Work with established operating procedures and practices, offer constructive feedback to management.Analyze & interpret documentation, internal & customer instructions, government regulations. Apply information to background check report ensuring complete and accurate information.Maintain, develop and distribute a variety of reports and records which can be sensitive in nature and require independent interaction with management, customer service and coworkers.Make recommendations for resolutions of non-routine issues. Maintain and prepare electronic reports, presentations and training materials.Track unit work assignments and projects, train and provide direction to less experienced staff and new employees. Respond to requests for information from internal sources and external parties. Exceed hourly production goals by an average of 5% and maintain an average quality control error rate of 0.05%. Work with management as required to ensure processes are followed by all members of the department and make recommendations for process improvement.ReceptionistWorked with Recruiter to fill assigned open positions. Utilized applicant tracking system. Conducted timely & accurate data entry, participated in continuous quality improvement of processes. Demonstrated understanding of governmental regulations and professional standards and practices related to EEO/AA; legalities and ethics of recruitment.Worked with Human Resources to establish new employee files, maintain personnel records.

Temporary Contract Worker; On Assignment at HireRight, Inc.Receptionist duties included answering phones, routing calls, providing directions as needed. Greeted and served walk-in traffic, accepted incoming deliveries. Responsible for maintenance of office supplies. Utilized FedEx, UPS, and USPS services. Administered office security badge system.Worked with Recruiter to fill all assigned open positions as identified by the performance measure with qualified candidates by conducting effective sourcing such as system queries/searches, cold calling, use of network contracts and candidate pools. Utilized applicant tracking system efficiently. Conducted timely and accurate data entry, participated in continuous quality improvement of processes. Evaluated resumes, organized applicant information packet for hiring management team.Demonstrated understanding of governmental regulations and professional standards and practices related to EEO/AA; legalities and ethics of recruitment.Worked with Human Resources to establish new employee files, update and maintain human resources records. Processed paperwork for terminating employees. Handled employee inquiries regarding W-2s, change of address and other HR forms. Identified regulatory violations and presented recommendations for correction of violations. Created new file system to ensure HIPAA and OSHA regulations were followedTemporary Contract Worker; On Assignment at Specialty Brands, Inc., Marketing DepartmentPrepared new bid quote requests for pricing. Input bid quotes, bid awards, and modifications to existing bids into AS400 data processing software. Processed requests for payment against open bids. Assisted staff, brokers, and distributors with questions pertaining to bids and bid procedures.

Trained and supervised up to four part-time interns at a time. Assisted with hiring, training, and orientation of Telemarketers. Supervised volunteers on a regular basis.Assisted with preparations for multiple upcoming fundraising events. Organized volunteers, prepared paperwork for distribution, packed event materials. Packed supplies for event setup, created flyers and literature in Microsoft Publisher for advertisement of events, made follow-up calls to printers, sponsors, and participants. Created databases of possible sponsors for mass mailings of sponsorship literature, recorded donations in databases.Created and maintained database of up to seven hundred event participants. Updated records, filed physical records of participants, and prepared mass mailings on a daily basis. Prepared daily and weekly reports.Routed phone calls, received packages, sent and distributed office correspondence, set appointments, and greeted visitors. Responsible for ordering office supplies and coordinating interoffice functions.

Bachelor Of Science, Library Science / Liberal Arts

Certificate In Genealogical Research, Genealogical Research, A

Foundations of Genealogical Research, Problem-Solving Techniques and Technology, Evidence Evaluation and Documentation, Forensic.

Certificate Of Completion, Genealogy

Writing And Publishing For Genealogists

Advanced Genealogical Methods