Tom Hesterman Email & Phone Number

Greater St. Louis Area

I lead the teams that work cooperatively with sales reps and customers to develop viable solutions to meet the customers’ needs. We then properly engineer and scope all aspects of the implementation to ensure a successful deployment. Our products and services are provided using broadband connections that we offer to businesses nationwide. In addition to delivering broadband anywhere in the US via DSL, cable, T1 and 4G LTE, we install and proactively manage products that include: - Virtual Private Networks - Voice over IP - Guest WiFi - Burglar alarm systems - Remotely monitored CCTV systems - Virtual guard services - Fire alarm systems - Access control - Proximity beacons - POS and traffic flow analytics - Other managed IP networked applications. Our unique bundle of services spans the Information Technologies and Loss Prevention divisions of companies and allows for an improved ROI. Typical deployments are hundreds or thousands of sites nationwide with the largest single customer having over 12,000 sites.Duties include: - Design - Proposal development - Financial analysis - Sales Engineering - Implementation Engineering - Sales processing - Initial deployment of solution to prove in design - Vendor management

Greater St. Louis Area

I lead the teams that install the Interfaces Security Systems managed services solutions for customers. Our products and services are provided using broadband connections that we offer to businesses nationwide. In addition to delivering broadband anywhere in the US via DSL, cable, T1 and 4G LTE, we install and proactively manage products that include: - Virtual Private Networks - Voice over IP - Guest WiFi - Burglar alarm systems - Remotely monitored CCTV systems - Virtual guard services - Fire alarm systems - Access control - Proximity beacons - POS and traffic flow analytics - Other managed IP networked applications. Our unique bundle of services spans the Information Technologies and Loss Prevention divisions of companies and allows for an improved ROI. Typical deployments are hundreds or thousands of sites nationwide with the largest single customer having over 12,000 sites.Duties of my teams include:- Project Management- Implementation Engineering- Initial deployment of solution- Final deployment of solution to hundreds or thousands of locations- Vendor management

Austin, Texas Area

Responsible for Service Delivery for a leading provider of managed IP services (data, voice, secure network connections). MegaPath specialized in large nationwide multi-site deployments of secure network connections. Some projects included thousands of sites, such as stores, restaurants, and other retail and office locations.My teams took orders from Sales and provisioned circuits anywhere in the US. They worked with the engineering teams to develop the proper hardware and software solutions and then project managed the deployments, scheduling all aspects of the different work to be done at each location. Typical deployments would include hundreds of locations and would be done over a period of 3-6 months. I left my position at Megapath after only 14 months as I was recruited by Interface Security Systems.

Greater St. Louis Area

Co-founder and responsible for all operational aspects of Adjudica, which was formed to bring transparency and end user decision making to the group health insurance industry. Our goal was to leverage the power of the Internet and social media to create more awareness with members of a group health plan on the impact of their individual healthcare spending habits on the annual cost of the plan and rising costs each year. The concept is still valid as there is virtually no link today between an individual member's habits and that member's cost. The cost impact is instead spread to the group so everyone's costs continue to rise because of the lack of individual awareness and accountability. However, the product was difficult to fund and data was harder to obtain than anticipated. The concept was welcomed by companies, insurers, and third party administrators at a high level but not at a pocketbook level.

Greater St. Louis Area

Oversee all operational aspects.....building network, developing software, managing backoffice, managing customers. Build company from startup to strong nationwide presence in less than 2 years. Unable to get beyond VC seed funding.With a team of people less than 20, we installed a nationwide private network, opened 9 data centers at key Internet peering points, successfully peered networks with the dominant Internet carriers including companies as large as AT&T and Level 3. We developed a desktop software application that monitored latency between the users desktop and the gaming server they were connected to and determined if our private network could offer lower latency than the default Internet routing. If so, we re-routed their gaming traffic across our network.Our proprietary technology worked. Our desktop application worked on both PCs and Macs. Our network monitoring tools were leading edge. We had 4 provisional patents awarded. However, national networks are expensive and we were unable to develop a large enough paying user base to cash flow within 12 months and our VC funding was cut off so we had to wind down operations.

Greater St. Louis Area

Develop strategies for growth opportunities in a technology incubator. Left to run operations of GameRail which was a spinoff from the incubator.

Greater St. Louis Area

Mpower Communications was a publicly traded CLEC specializing in an Integrated T1 platform, with a full product suite from POTS to DSL to T1 to PRI. As VP Customer Operations, my job responsibilities entailed provisioning of all customer services, all field services work including installation and repair. I had P&L responsibilities for 25% of Mpower's total staff, reporting to the president and COO. My teams included:- Provisioning of all products - POTS, DSL, T1, Web Hosting, Point-to-point circuits- Project Management- Circuit Design- Test and Turn-up- Field technicians Mpower was sold in 2006 to Telepacific Communications for $204M.

Greater St. Louis Area

Co-founder and President of Primary Network, an Internet Service Provider headquartered in St. Louis, MO. Primary Network was a spin-off from CDM Fantasy Sports and provided key Internet services to CDM. Primary Network was named one of the fastest growing tech companies in the country from 1994 to 1999. In 1999, Primary became a CLEC and raised $60M to fund building a multi-state DSL network while also acquiring 11 ISPs in 12 months. In 2000, Primary was sold to Mpower Communications for $145M.Primary Network grew from startup to 400 employees over a 6 year period. My responsibilities included nearly all of the operational aspects of the business, website development, some of the sales and marketing initiatives.

Greater St. Louis Area

Led team of developers and graphic artists to bring Fantasy Sports contests to the home. Version 1 was developed prior to the Internet and relied upon a private network and proprietary software. Version 2 embraced the Internet and was the first nationwide Fantasy Sports portal on the Internet. CDM Fantasy Sports was a pioneer in running nationwide contests and operated games co-branded by The Sporting News, MSNBC, and USA Today. In 1994, we spun off the Internet aspects into a separate company which I then led (Primary Network) and continued to provide services to CDM. CDM continued to lead the fantasy sports industry and was sold in 2006 to a division of Liberty Media.

Greater St. Louis Area

Structural engineering, primarily on advanced design projects with heavy reliance on computer automation. Projects were both classifed and public and focus was mainly on spacecraft. Some interesting projects included:- Space shuttle (rear Orbital Maneuvering Subsystem pods)- NASP (National Aerospace Plane. Ronald Reagan's "Orient Express")- Delta Rocket (beefed up structure to handle space laser payload)- Delta Clipper (vertical takeoff and landing rocket)- C-17 (Both wings broke prematurely during test and I was on a plane 24 hours later to determine why).

Ms, Engineering Mechanics

Bs, Aeronautical/Astronautical Engineering

Activities and Societies: Graduated Summa Cum Laude

Master Of Science, Engineering Mechanics

Bachelor Of Science, Aeronautical And Astronautical Engineering