Cascade Games LLC assists game publishers in running organized play at a variety of pop culture conventions and independent events. As the Conventions Manager I handle scheduling shows, pre-show logistics including space planning, staffing, transportation, and promotion. On site I manage set-up, staff and act as primary point of contact with convention staff to ensure a world class experience for our publishers, players and partners.

Responsible for oversight on all functions relating to sales and operations of A level retail wireless location. "A" level locations employ 20-30 employees. Sales Management: Responsible for delivering consistent year over year growth while maintaining excellence in a variety of KPI. Coordinated with peers and training department to develop and deliver sales training for all staff. Earned recognition as YOY growth leader last 2 years.Operations: Responsible for inventory management, store security, resource management. Delegated tasks and kept store within set operational standards.Employee Relations and Development: Responsible for handling all staffing for store, assisted in district wide recruiting and hiring initiatives. Developed and executed LEAD retail representative program to identify and cultivate front line employees into sales and operations managers.

Developed and executed plan for launching CBBain.com and CBSeal.com Online Lead Management Program. This included sourcing and configuring software for the CRM system, defining business rules for handling leads and creating internal branding and training for the program. Responsible for responding to online requests for info, scubbing leads and managing referrals to agentsLicensed Realtor in Oregon and Washington

Worked with small to enterprise business to provide tools for in-house development of eCommerce solutions as well as customer development of existing software packages. Developed and executed plan for Custom Software Development and Hosting DivisionManaged software customization projects and led Sales team