Steve Fischer Email & Phone Number

West Chester, Pa, Us

King Of Prussia, Pennsylvania, United States

King Of Prussia, Pennsylvania, United States

King Of Prussia, Pennsylvania

Manage complex Engineering projects that meet or exceed scheduled timelines and planned budgets.Evaluate and improve operational costs surrounding staffing, units per hour (UPH), and cost per unit.Assist with operational and financial forecasting, staffing, productivities, capital expenditures, justifications, improvement analyses, etc.Perform detailed studies on launched new partners to compare accuracy to models.Manage all aspects of projects related to the launching of new partners & capital in excess of $11MM, Determine the optimum set up within both the WMS and DC.

Malvern, Pa

Service new and existing accounts as a sales engineer of high-tech automation solutions, including:Cognex, Siemens, SICK & Universal Robots. Vendor product specialist, providing client education, training and demonstration of product offerings. Responsible for developing bill of materials, quoting solutions as well as trouble-shooting client issues.

Walton, Ky

Responsible for overseeing all engineering/improvement aspects of order fulfillment at state-of-the-art, 1.2 million square foot warehouse and distribution center for ten major retailers, including:• Evaluating and improving operational costs surrounding staffing, units per hour, and cost per unit• Re-engineering and design of process flows, layouts and workstations• Work performance evaluation and time studies to assist with process creation and labor standards• Implemented production tracking process out of warehouse control system to report data on individuals; developed automation of report communication of data to management and supervising staff on an hourly basis• Provided day-to-day supervision and direction for 2 interns• Over $400K in hard dollar cost savings for 2016 calendar year from direct labor hour avoidance through a variety of process improvement/monitoring methods

King Of Prussia

Part of a team that supports a 24/7 x 365 environment, requiring ongoing flexible schedule availability.Provide first level support of web stores and infrastructure, basic monitoring utilizing a ticketing system and triage for set up/reproducing of reported issues.Research and provide background information for tickets that have already been established.Maintain a relationship with the online business teams/client and provide support for product and web store set up.Coordinate and run bridge calls for eBay Enterprise outages/high priority events and calls for coordination with resources and Business/client/Third party calls.Recent College Graduate program member serving as Entertainment Captain for King of Prussia as well as the mentor for interns in King of Prussia.

Newtown Square, Pennsylvania

Provided technical phone support to employees and troubleshooting issues through online ticketing system.

Spring House, Pennsylvania

Worked on multiple projects for the Marketing division, including providing support for annual customer user conference. Presented post conference survey results to Customer User Advisory Board including analyzed information and suggesting opportunities for future improvements. Developed a pricing tool using Microsoft Excel for OEM vendors that decreased the time for creation of an average quote from seven days to instantaneously. Updated documentation resulting in greater accuracy of Customer Knowledge Base and provided sales support additional information to improve market perception on the size of the customer install base and technical support.

Malvern, Pa

Served as an entry-level Business Process Analyst in the Customer Relationship Management Group of Healthcare IT. Served as member of team responsible for analysis, development, and deployment for the agile software development of the Oracle Siebel Sales Force Automation application for the Siemens Healthcare sales force worldwide. Supported Senior Analysts and Project Managers in a variety of tasks related to requirements analysis, testing of new functionality, data cleansing, and support.

Bachelor Of Science (B.S.), Industrial Engineering

High School Diploma