Project Fulfilment, Development, through accessing resource pool of vendor relationships. Providing client loyalty through focused application of scope set forth, activity from within relationship. Following such shared paths to provide assistance, acting as "one" united cause. Reviewing all activities pertinent from assignment and completion of clients project.

Operational Skillset applied to High Tech Firm Foundational Development. Primary collaboration with CEO, operations team.

As a business developer utilizing sales expertise, networking, employee experience, focused great effort on precision prototype designs for building personalized recognition rich solutions increasing a team’s engagement and focus. Craftsman, Hobbyist, Photographer, and Computer Geek digital designs come pretty easy! Combine experience as a Problem Solver and we have the Forge behind a business leaders dreams.Friends, Family, and Finance efforts show the potential for an almost endless amount of designs that suit diverse interests in unique and affordable ways.Building Relationships and having clear communications though a consultative methodology develop ideas into physical products. Personalized and Custom designs for Recognition Games, Custom Plaques, Engaging Team Names, Special Occasion Designs, Weddings, Birthday Parties, and even Big Foot Hunt gatherings!Experienced in Applications of Technology from reprographics, wireless, the cloud, telecommunications, 3D Equipment provides an educated ear for understanding the best route for a client’s path.Test Platform, participated using *CNC techniques at prior Sprint employ. Building relationships, enhancing team spirit, self-awareness, and of course having fun!Experience as a Leader and as a Business Field Associate provides perfect ingredients to build strong connections.Team motivation platform is so important but seldom made a titled position. My hopes are that my efforts become a link that turns energy into personal acceleration and success.Business Platform Reviewed and Approved through Self Employment Assistance Program (SEAP, NY)I'm gladly available for Consultation, Recognition Planning/Designing and Job Placement. We can build your platform for success together!

As Team Sales Operations Manager responsible for motivating and developing talent to deliver exceptional customer experience and meet targeted sales goals while empowered to assist the leadership: • Brainstormed with Sales Director producing key pinpointed, detailed district reporting around vital metrics addressed daily at representative level.• Partnered with Director in the design and implementation of policies, programs and practices providing direction and motivating sales.• Designed area specific dashboards. Designed Sales Operational Snapshots for business analysis.• Provide unique analytic views of day-to-day sales over projection/history for Sales Director.• Analysis, Ad-hoc Projects cooperatively designed to meet business needs.• Empowered team to set high standards for achievement. Lead through Sales floor “live” coaching.• Methodically drove sales, training and execution of all customer service training programs and employee development programs.• People management including coaching, full performance-based review, schedule management, retention, recruitment & performance management.• Coach staff on operating disciplines - adhere to Company policy and procedures, Inventory Control, Safety (OSHA), CPNI (Sarbanes Oxley), Security. • Identify opportunities & support sales development for new / existing client referrals, networking. Utilize Salesforce.com to define market, funnel 30, 60, 90-day focus follow up.• Manage product launches, developed analytics and promotions in partnership with key stakeholders. Utilize social media. Built team's "Network of Opportunities".• Coached team on “Customer to Client” Relationships through "live" Sales Floor Opportunities.• Inspired team voted Top Performer by 22 piers in sales management class.• Enhanced Customer Experience methodology and coaching.

Advanced to new VPGM’s Special Sales Operations Champions to align regions initiatives, appraise efforts, managed team’s development. Improvement projects using cross functional teamwork Reporting and Business Analysis with focus on COR. Partnered with Marketing, Operations, Finance and Asset Protection. Shared Responsibility with 8 DM's, 34 Locations, 60+ Manager team. Supervised, Coached, conducted 1 on 1's, Provided Meeting Presentations (PDF/PowerPoint), Excel, Business Objects) and Motivational Strategies, Collaborated with/for DM's, DOS, VPGM.• Pioneered Innovative Reporting team approach, playing key role for achieving NYNJ JD Power Award Service Excellence. (2016:18).• Manage and Drive team’s improvement through evaluations, creative innovative analytics/reporting to ascertain prioritization collaborative remedy activities.• Ascertain business needs for ad-hoc projects designed collaboratively.• Engaging communicator for 1 on 1 presentations, training, and discussions to motivate and influence participation and affirm understanding.• Equipped team introducing initiatives, products, policies, quality of services with formalized training for territory (300+ personnel). • Amplified District Managers results, for seamless integration and application.• Team coach/advisor on Strategies, Customer Relations Management, and providing Direct “Sales Floor Support”• Nurtured business, data-Analysis, collaborative research, innovated reporting impact, delivered sharp reporting detail, prioritization. • Recognized “best in class” Sales Operations by leadership regionwide.• Drove team's Customer's Satisfaction. Extrapolated detail, derive prioritization, coordinated field effort, and coached 1 on 1 "live" Sales. Achieved 2nd Highest Team Promoter Score 2016. 300+ Personnel.• Managed team’s Audit (Sarbanes–Oxley/OSHA), CPNI, POS, Cash, Inventory, Safety, Security, Asset Protect, Field Investigate, Remedy QOS. Achieved 2nd for compliance scores 2017 NE Region.

Led Sales Team (Union Staff), amplified team’s talent, sales productivity, customer-oriented sales, and process of operations. Utilized cost reduction strategies and brought forth sales opportunities in networking and cross marketing while utilizing relationship management. Direct Reports: 8• Encouraged customer into client’s skills, sales floor referrals, personal acknowledgement, and awards. Leveraged over 120% of equipment goals 2006 and 2007.• Achieved #1 in NYNJ Market (2004 / 05) for Customer Experience at 16 consecutive 100% Scores. Optimized Best Practices across COR Location Directorate.• Encouraged, inspired, and proudly fostered 8 team members that went on to lead other locations as Sales, and District Managers.• Pioneered fleet management reporting process, resulting as increased sales opportunities, and recognized as best practice.• Earned awards for Sales Achievement, Customer Service Expertise, and Teamwork while managing P&L.• Developed solid business relationships with new or existing customers for Networking and Referrals.• Attracted, recruited, trained, developed, motivated and managed team of this world-class sales organization.• Understood each employee's strengths and weaknesses with recommendations to develop these areas of performance. (Daily Coaching)• Aggressively stimulated, reviewed, and monitored all business activity for the market and ensured achievement of activity goals. Consistently collaborated with District Leadership on focus.• Managed Store Operations, Audit, Safety, Security, Point of Sale, Inventory, and Cash Handling.• Provided weekly, monthly, and quarterly evaluations of sales organization productivity. Accurately forecasted quarterly, monthly, and weekly revenue stream.• Created Reporting to measure Data Specific effectiveness of the sales organization, marketing, Quarterly DOS address “State of the Store”

As a District Manager for their newly expanded Downstate Region for the largest Cingular Wireless Indirect Retailer in New York, developed and implemented policies and procedures for the daily retail sales and operational environments for this new Cingular market (7-2002). • Responsibilities include but not limited to Sales Performance, Lead Generation, Business Development, Sales Operations, Inventory Control, Coaching, Talent Procurement, Compliance and Franchise Management. Market #1 for Cingular Agent Sales, 14 Locations 42 subordinates Nassau Suffolk Queens, NY Market.• Facilitated retail sales growth of cellular phones and wireless services to the public, while demonstrating outstanding seamless customer service.• Developed continuous and up-to-date knowledge of wireless technologies and services.• Provided leadership and training for team to meet Sales, Profit, and individual Employee Sales Goals. Ascertained and Developed Reporting as needed to provide day to day sales awareness.• Grew customer year over year base for this young market. Developed Leadership talent through task assignment and accountability.• Coached and mentored team in subject matters such as store presentation, inventory management, promotions, customer service and selling skill.• Accountable for overall operations and merchandising of retail stores.• Supported operational and company initiatives through exceptional leadership techniques.• Ensured retail locations meet or exceed operational goals for all key performance indicators (KPI) in sales, labor cost, variable expenses, customer satisfaction and store presentation.• Supervised, Coached, Conducted 1 on 1's, Provided Meeting Presentations (PDF/PowerPoint)/Excel) and Motivational Strategies, Collaborated with/for CEO/VPGM of Sales.

Empowered by Vice President of Sales to assess/implement newer more progressive methods to build business, develop seamless customer service and reclaim Brunswick Recreational Market share. This was a contracted to Full Time position for a center was without a General Manager for months and had both fallen to critical disrepair and poor influences. This center has 62 Lanes, Center Service Team of 20, Food and Beverage Team of 17, Administration and Sales Operations team of 15.• Merchandised and engineered new vision. Engineering “Back to the Basics” dynamic. Effectively reviewing sales data and P&L statements, moving from less profitable ambitions, adding space for customer comfort, Ancillary sales items made available as merchandised.• Hospitality orientation for providing the highest standards of guest satisfaction.• Creating newer opportunities for sales growth via interpretation of Time/Profit reporting.• Uncovered internal theft by members of leadership team within center.• Championed: Sales from ancillary good productivity (up 17%), corporate parties and events, league memberships (Revamped Event Room usage and security), Locker utilization, Weekend Revenues from innovative "Club" Atmosphere (up 25%)• Challenged department heads to work together and build their personal library of knowledge on Hospitality and Guest speakers from customer base to help create image.• Involved leaders from local groups on use of center and safe environment, building strong security team with focus on removing poor outside influences challenging safety. Providing experienced DJ who understood Floor Management.• Managed Centers P&L providing budgets for each department to meet, Scheduling, Conducted Financial Audits, Inventories, Vendor Relations, League Meetings, Training and Development. Hunter and Farmer.

Led cross functional team, established new retail wireless chain, for this Largest Paging Carrier in US. Pioneered collaborative efforts from inception of chain: Business Analysis, Scheduling, Policy, Procedures, Logistics. Fostered Leadership Talent and Support Role Design. Smashed Sales Goals. Expanded to 400+ COR Success, Directed NE 8 District Managers.Achieved 200% + COR Sales Quota 1993, 94, 95 Business (B2B), Consumer (B2C)Successfully participated in COR infrastructure and development of over 400 locations nationally.Established Reporting that communicated clear, compelling vision for the team that inspired empowerment to meet or exceed company objectives.Coordinated with CEO/CFO conducting nationwide visits for uniformity sales, marketing and policy review.Developed peer network internally and externally to build strong recruitment and succession planning. Procured Distribution and Maintained Vendor Relationships.Collaborative development of Compliance Policies, Procedures, Business Analysis, Leadership Roles, Inventory Logistics, Point of Sale, Safety, Security, Cash Handling, Audits.Lead through Sales floor “live” coaching.Procured Talent (Recruitment) and Training Programs for Business Development.Established and facilitated career paths for each manager through individual development planning and performance coaching.Engaged in the daily retail sales operational strategies nationally on Policy, Customer Experience, Store Design, Sales Strategy, Business Development and Inventory Management.Ensured execution of all merchandising and visual direction to positively impact sales and customer experience.Analyzed business daily, weekly, monthly results and onsite visits to pursue ways to drive greater performance level in line with company initiatives. Managed operational budgets, Payroll, including Profit & Loss expense control.Operated district with an entrepreneurial spirit that inspired out of the box impactful thinking.

Business to business (B2B), Business to Consumer (B2C) sales for this top carrier for paging technologies to both medium to large business and government accounts. Opened Nassau County location through Sales development. Territory split 3 times. Achieved surpassed quota regularly.• Established through negotiation and follow-up key accounts, Grumman, Honeywell, Pall Corp, Nassau County, NCPD, and Nassau Community Hospital. Providing consistency of beating goals at over 200% to Quota.• Top Referred Business Developer /Networker– Recognized for dozens of referrals providing addition business opportunities for PageNet and Best Account Practices for team.• Territory Split 3 times due to successful increase of company’s market share.• Assisted in deployment of new office PageNet of LI, and Establishment of Telemarketing Team to accommodate growth.• Successful client sales: Grumman Data Systems (3000 +), Honeywell (500 +), Nassau County Government (4000 +), NCPD, Correctional Facilities, Government Offices, Educational Facilities, Pall Corporation (100 +), LIRR/MTA (300 +), NNA (100 +).• Consistently achieve/exceed an annual sale quota, selling to both new accounts as well as existing PageNet clients.• Developed Data Specific territory business plans to define strategies and tactics for success. • Developed strong relationships and collaborated closely with internal channels and product partners.• Optimized "center of influence" to best fit client needs during the sales process, including shared sales credit. (Nassau County Contract).• Worked independently as well as collaboratively with sales team driving PageNet's expansion with new/existing clients.• Expanded personal networking with external partners to gain access to industry knowledge as well as other key C-Level decision makers. (Realtors, Tech Suppliers, Shared Efforts)

Business to business consultative sales of facsimile, copier, and data processors from this wholly owned subsidiary of Canon USA. Achieved 100% quota through cold call, direct mail, telemarketing, network, and referrals.• Maintained and established business partnership with account list, both new and existing customers.• Prospected for new business opportunities through cold calling, Direct Mail, in person and via telephone, in assigned territory. This led to gaining new market share.• Assisted with upgrading existing customers in the assigned territory. (Nassau/Suffolk)• Implements creative sales strategies to meet customer needs. Blitz, Partnering, Networking, Referral Development, Mail Merge Direct Marketing).• Performed extensive customer needs analyses and site surveys at customer locations.• Prepared proposals, presentations, and conducted product demonstrations.• Established relationships with customer base in assigned territory.• Respected by past fellow Representatives, Recruited by PageNet of New York to help develop Nassau County Territory for Wireless Technologies.