Swapnil Bapat Email & Phone Number

Pune, Maharashtra, India

• Well versed with Waterfall, Agile methodologies & a total Rockstar with Jira, Confluence & project management tools such as Trello.• Working closely with Production management, Designers, Programmers, Technical Production teams, Dev-QA teams, Internal compliance teams and other technical teams to ensure the title adheres to first party requirements and policies.• Working closely with Release management for Digital planning, concept creation, product types, offers recaps & MTX planning, Storefront aspects, Cross-platform mandates, Partner center configurations, Age Rating etc.• Ensuring proper planning for all release types while managing & communicating the ongoing changes effectively.• Helping Release management & production teams into Partner center configurations for the titles.• Maintaining expertise on all platforms to come up with universal solutions for cross-platform titles.• Driving technical discussions with 1st party representatives over forums and mails to get the designs validated.• Creating, updating, and presenting status and information to the project leadership team by scheduling regular weekly, bi-weekly project health meetings.• Creating & maintaining tasks to ensure that processes are being diligently followed throughout the project’s lifecycle.• Leading a (Project) team of ~20 people with cross-technical expertise towards one goal: delivering the gold master standard for Microsoft, Sony, Amazon Luna, PC stores, Ubisoft Connect etc.• Managing & addressing inter-team dependencies while adhering to organizational policies.

Pune, Maharashtra, India

Project Lead/Project Coordinator | Online Services & Networking Specialist.• Acted as a liaison between the Production, Various Stakeholders, Other specialized teams and the Online services team members for the projects assigned to Pune site.• Searched constantly for new solutions to improve the tools, procedures and processes used by theOnline services & Networking team.• Provided constant support on the other studios Online Requirements specialists whenever they require help, have requests or any queries.• Monitored the local team activity, work quality and execution on the assigned titles.• Created resource forecasts for long-term periods based on daily/weekly/monthly workload in terms of projects assigned vs team seniority and availability of team members.• Worked closely with the various teams to provide best results & solutions.• Offered feedback to the team members in one to one meetings or through other channels, tools in order to help them increase their expertise on their job skills such as (Bug reporting, reports, tests methodologies etc.) and also on their core skills.• Took presentations and training's for the team members related to services, how-to guides, project management & new tools.• Acted as main POC for various in-house tools testing & collaborating/working closely with the relevant Software developers & Stakeholders.

Pune Area, India

• Verified that all Ubisoft titles are compliant with the latest Online Requirements on a daily basis.• Created and maintained a communication channel with all involved parties during the Validation of the project.• Maintained a streamline channel while working on different titles & by collaborating with different teams such as Sony, Microsoft, Nintendo, Streaming Compliance teams, CRM Teams, Tracking & Data analytics, Marketing Specialists, HQ Producers, Dev QA Teams, Release management teams, etc.• Adapted the tests according to new platform that appears on the Market, detected flaws in the testing procedures, raises awareness and comes with solutions to improve the overall process from Online services perspective on team & WW level.• Received and given constant feedback about the processes and the team to the relevant contacts/stakeholders.• Trained & mentored Junior Specialists in order to quickly integrate them into the team & culture.• Reported the evolution of the tests to the management of the correspondent title producers/key contacts on a daily/weekly basis to improve overall user experience.• Verified the API calls are not going above the given threshold in order to ensure that the servers are not flooded with unusual information or according to requests sent by the product owner.• Performed various Failure Tests (Service degradation & Server outages) in order to make sure that the title does not malfunction or even crash and that the appropriate error messages/information is received by the end user.• Managed a team of 10 to 15 specialists on daily/weekly basis.• Discussed status of the project by monitoring the issue database & feedback with the Production teams to make sure highest level of feature implementation.

Pune Area, India

• Identified bugs and submitted them into Jira database by following the internal reporting procedures.• Performed regression tests on each build while following the bugs lifecycle.• Planned and supervised various tests on areas like - Walkthroughs, Main Missions, Side Missions, Cinematics, Level Art, Level Design, In-Game & 1st Party Stores, Multiplayer gameplay, Localization tests etc.• Used tools such as Jira, Confluence, SharePoint, BuildDB, Harbour, Microsoft Office (Word, Excel, PowerPoint etc.)• Gathered and compiled daily/weekly reports for entire team’s activity & sent them to Senior testers, QA leads.• Worked closely with the other teams (Dev QA, Developers, Design, Production, Compliance etc.) to ensure that the project goals are met while maintaining a high quality/WW standards.• Planned and supervised Smoke tests, Sanity Checks, Performance tests, Stress Tests, Regression tests etc.• Offered feedback to the Development/Production team while testing the new features.• Supervised the issues reported into Jira database by the new team members, made corrections and ensured that the internal reporting procedures and high quality of standards are met while guiding them.• Trained newcomers in order to getting them accustomed with the work environment and project needs.• Distributed tasks and supervised the task completion process within the team.• Managed a team of 5 members during Multiplayer, Store & DLC checks.

Pune, Maharashtra, India

• Assembling, Repairing Computers, dealing in Desktops, Laptops & other computer peripherals on a freelance basis.• Built more than 50+ custom PC till date.