Benchawan C. Email & Phone Number

Led Operations team of Fairplus stores (Set Operation’s goal, KPI to all store)Responsible for managing and leading the given to store manager, achieving sales, Profitability and inventory targetsControl P&L of Operations issues: Sales, GP, Total loss, control DOH, Operating expense, Manpower, and EBITDAInventory Management: Monitor stock levels, manage inventory, and coordinate with the supply chain team to ensure product availability and minimize shrinkage by pushing best sales in other SKUContinuous Improvement: Identify and implement process improvements to enhance operational efficiency and customer satisfaction.

Responsible for managing and leading the given to store manager, achieving sales, Profitability and inventory targetsControl P&L of Operations issues: Sales, GP, Total loss, control DOH, Operating expense, Manpower, and EBITDACoordinate with CFO to do feasible plan, prepare grand opening & Renovation plan and report to CEOTrain the trainer to improve store standard, store audit, Cycle count & Physical count, shrinkage and Loss prevention.Visit store top sales and flop sales to improve and meeting with Cluster manager to solve their issues.Check photo & give direction to ensure all stores do marketing planning and company program are properly.

Responsible for managing and leading the given to store manager, achieving sales, Profitability and inventory targets.Control P&L of Operations issues: Sales, GP, Total loss, control DOH, Operating expense, Manpower, and EBITDA.Plan and improve service to contractor and project.Improve weak store performance – PC sales, Hotline sales, Contractor sales.Visit store to improve and meeting with Store manager to solve their issues.Analyze sales, Survey competitor, Initiative new project with merchandise by monthly.To ensure all marketing & company program such as Construction’s Day, Thai Watsadu expo

Lead team to achieved sales, Plan to do order desk project, Control P&L, DOH, OOS.Store hygiene, Store safety, Customer focus, Food safety, Reduce total loss, Control operation audit, Mystery shopper score.Follow and displayed as marketing guideline as HO direction.Control & Lead to do physical count & Cycle count.To do dry grocery project and to be representative of district to analyze with feedback to Distract manager.Developed store operational standards i.e. shrinkage prevention, increase sale promotion, Exit plan for promotion left over

Implement the projects and process without major impacts for users (Retail Operations)Improve & initiate the processes to deliver Better, Simpler & Cheaper processes to Retail OperationsSupport stores on any operation problems and concerns with liaison between stores and head officeDevelop the standard documents i.e. Policy & Procedures, Manual, Jobs Check List, Area Manager Survey & Log Book

Do operations check lists for making sure that store ready to service effectively and efficient.Meeting with staff daily to improve the services.Displayed promotion and stock management.Check ordering, check price change, to be leader to do minor change & major change schematic process.Preparation for store audit, Physical count, mystery shopper, Store Safety

Negotiated supplier for getting the best promotion and the best price on brochureUnderstand system process to manage inventory of responsibility areas in storeChoose a promotion comply with seasonal.Do ordering and do price change after competitor survey.