Tim Osborn Email and Phone Number
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I was raised on a farm and brought values of hard work, self-motivation, and caring for your neighbors to a career in the software industry. Software development was a blast, but I found my niche in client and relationship management. Whether delivering a software solution or hosting a family party for twenty-plus, I take great satisfaction when those involved feel honored by my best efforts and sincere desire that they enjoy the experience. “As always, it’s been a pleasure!” is music to my ears. Working with clients such as The PGA TOUR, Microsoft, Roku, IBM, and 7-11, I believe long-term customer relationships are born out of three things every customer wants: a solution free of defects, timely delivery, and to be treated kindly. I’m very comfortable at the intersection of advocating for clients and supporting our development teams. Four principles inform how I work (and live):• Lead yourself well • Help others succeed • Make things better • Be all inOn a personal level, I enjoy golfing with my wife (and our two daughters when the stars align), photography (@timosborn), and traveling,
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Strategy DirectorPitchmaps | Find Your Message® Oct 2022 - PresentAtlanta, Ga, UsPitchMaps helps CEOs, VCs, and PE firms find a more compelling go-to-market message for some of the most complex businesses on the planet. The results? More organic revenue growth. Greater employee engagement. Higher valuations. And a bigger impact on the world.Our clients range from lower middle-market B2B companies to Fortune 500s. They’re located everywhere from San Francisco to New York to London, Zurich, Buenos Aires, Tel Aviv, Cape Town, and beyond. Typically, these companies are struggling with a complex message, a déjà-vu message, or a mixed message that makes it difficult to stand out in a noisy marketplace. With a simpler, more meaningful answer to the “What do you do?” question, you can give people better reasons to do business with your brand.PitchMaps | Find Your Message®
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Principal ConsultantTimothy Osborn & Associates Apr 2021 - Oct 2022I formed my own company to consult with early-stage software companies, focusing on product messaging, competitive analysis, go-to-market strategies, and investor pitch materials (and sneaking in some operational suggestions along the way).
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Sabbatical And LeaveSelf-Employed Oct 2019 - Mar 2021After 20+ years of helping build startup-ish tech companies, I took a break to recharge and focus on some personal pursuits. As I was about to pursue an exciting opportunity to help turn around a struggling tech company, our immediate family was struck by two back-to-back serious illnesses. My priorities shifted to serving my family during this period of restoration and recovery. I used the downtime to continue writing for my blog, pursuing certifications, and exploring technologies. Company culture continued to be a passion for me as it serves as the foundation for customer service excellence.
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Business Engagement Manager / Director Of Customer SuccessSouthworks, Inc Dec 2008 - Oct 2019Bellevue, Washington, UsToo often rapid growth comes at the expense of existing customers, but this was not acceptable for us, nor in line with our strategy of developing long term loyalty. I led our engagements team and business operations in the same mission while serving existing and branching out to new customers: delight them. Delight them with clear proposals, crisp communication, excellent delivery, gentle reminders, friendly attitudes, and respect. We worked hard to debunk the negative stereotypes of outsourced development by following the gold standard of Ritz Carlton, "We are ladies and gentlemen serving ladies and gentlemen." Our clients moved from being skeptical about outsourced development to raving fans. With the opportunity to hire talented individuals locally, we opened our US office. I oversee facilities, HR, and Account Management, expanding increasingly into the digital media space. Significantly contributed to 10X revenue and employee growth through new client acquisitions, development of customer success operations and mentoring leaders internally. -
Principal Consultant & Project ManagerSouthworks, Inc Jan 2007 - Dec 2008Bellevue, Washington, UsDeveloping long term loyalty begins with consistent and effective deliveries, in the context of exceptional service. In this role I focused on strategic Microsoft projects, developing our people and practices to answer the question, "How can I delight this customer?"
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Senior Program Manager / Lead Technical WriterAscentium Jul 2003 - Sep 2007Filled a variety of roles as consultant for the Microsoft Patterns and Practices team, including Program Manager, Developer and Lead Technical Writer for projects including Enterprise Library, Web Client Software Factory, Smart Client Software Factory. Was a key contributor in the primary group that moved Microsoft to open space and agile processes.
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Senior Project Manager And Software ConsultantJetstream Software Sep 1998 - Jul 2003Kirkland, Wa, UsManaged and expanded client relationships as well as direct project contributions as Lead Software Developer and Project Manager. My contributions were fundamental to Jetstream being named to the 2000 and 2001 Deloitte & Touche's prestigious Fast 500 program ranking of the 500 fastest growing technology companies in North America. -
Senior Software DeveloperCoinstar Aug 1996 - Sep 1998Bellevue, Washington, Us -
Senior Software DeveloperFutureworks/Latitude Resources Feb 1994 - Jul 1996
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Staff ProgrammerIbm May 1988 - Jan 1994Armonk, New York, Ny, Us
Tim Osborn Skills
Tim Osborn Education Details
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Sda BocconiBusiness -
University Of Wisconsin-MadisonComputer Science
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Washington State UniversityComputer Science
Frequently Asked Questions about Tim Osborn
What company does Tim Osborn work for?
Tim Osborn works for Pitchmaps | Find Your Message®
What is Tim Osborn's role at the current company?
Tim Osborn's current role is Strategy Director at PitchMaps.
What is Tim Osborn's email address?
Tim Osborn's email address is ti****@****ail.com
What is Tim Osborn's direct phone number?
Tim Osborn's direct phone number is +142565*****
What schools did Tim Osborn attend?
Tim Osborn attended Sda Bocconi, University Of Wisconsin-Madison, Washington State University.
What skills is Tim Osborn known for?
Tim Osborn has skills like Scrum, Agile Methodologies, Strategy, Leadership, Team Leadership, Software Development, Management, Crm, Leadership Development, Mentoring, Recruiting, Agile Project Management.
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