Head Of Customer
Current
Mar 2023 - Present
AeroLeads people directory · profile
Thomas Rowland Email & Phone Number
Head of Customer
at
Lokulus
1 work email found
@thisisnumero.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Who is Thomas Rowland? Overview
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Quick answer
Thomas Rowland is listed as Head of Customer at Lokulus, based in Greater Manchester, England, United Kingdom. AeroLeads shows a work email signal at thisisnumero.com and a matched LinkedIn profile for Thomas Rowland.
Thomas Rowland previously worked as Technical Architect at Lokulus and Solutions Architect at Lokulus. Thomas Rowland holds 2:1 Bsc, Computer Science With Physical Geography from Keele University.
Company email context
Email format at Lokulus
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{first}.{last}@thisisnumero.com
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AeroLeads found 1 current-domain work email signal for Thomas Rowland. Compare company email patterns before reaching out.
Profile bio
About Thomas Rowland
I am an Architect with over 10 years’ experience working in complex pre-sales, engineering, delivery and support environments. I have a proven track record in leading multi-million pound software projects which exceed customer expectations and are delivered on time and on budget.I have extensive experience in helping organizations all over the world to identify technology solutions for their business challenges. I am driven by the satisfaction of taking an idea from conception to delivery and passionate about technology and the benefits it can deliver.
Listed skills include Iis, Solution Architecture, Web Services, Wcf, and 13 others.
Current workplace
Thomas Rowland's current company
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8 roles
Thomas Rowland work experience
A career timeline built from the work history available for this profile.
Technical Architect
As a Technical Architect within the Innovation & Architecture Team, my primary focus is to facilitate the creation of great architecture within Lokulus and lead customer-centric innovation.I provide architectural leadership and direction for the client solutions Lokulus develop and deliver within our Enterprise and Growth/Mid-Market functions. In support of this, I am accountable for defining technical strategy, roadmaps, reference architectures and standards.
Jul 2021 - Mar 2023
Solutions Architect
Lolulus offers a range of products and solutions that supercharge customers interactions through a unique series of AI and machine learning powered bots. For more information please use the link below:https://www.lokulus.com
Jun 2019 - Jul 2021
Solutions Architect
- Lead a team of 5 delivering a customer facing mortgage application portal as part of a multimillion pound re-platforming project for a high street mortgage lender. - Lead the design of a contact center transformation project for a European Car Manufacturer. The solution has saved circa £1 million pounds per year since its introduction- Lead the design of a replacement licence management solution for the TV Licensing Contact Centre. - Lead a cross company team to create a S.A.A.S “Secure Data Exchange” product to provide clients with a GDPR compliant way of obtaining paper-based evidence from their customers.
Mar 2016 - Apr 2019
Solutions Architect
- Lead a team of 15 delivering a project for the Home Office which currently generates £300 million per year to support the NHS. This project was delivered from initiation to go-live in under 6 months, required the coordination of 3 delivery partners and involved the stakeholder management of Senior Civil Servants and Government Ministers.- Represented the delivery function in the testing and first use of the “numero interactive” platform, all future delivery work within the numero business is based on this platform.- Was a member of the team which planned a strategic 50% increase in departmental capacity and personally supervised the hiring of 2 new Solutions Architects.
Jun 2014 - Mar 2016
Senior Professional Services Consultant
- Delivered a customer interaction management solution to an American telecoms group based in the Caribbean. The solution is used by over 400 staff across 14 business units and 3 different time zones. The solution enabled the relocation of a major contact centre to a new location leading to multimillion dollar savings over its first 3 years of operation.- Was engaged by senior colleagues to design a new project delivery approach based on Rational Unified Process. This included new ways of working and a new documentation set to ensure appropriate project governance.
Apr 2012 - Jun 2014
Professional Services Consultant
- Delivered customer interaction management solutions to numerous customers across the UK.- Worked closely with customers to understand business problems and propose appropriate technology solutions.
May 2009 - Apr 2012
Support Consultant
- Supported numero’s portfolio of 30 clients. - Introduced improved internal reporting to keep senior management, account managers and customers informed about support cases.
Mar 2008 - May 2009
3 education records
Thomas Rowland education
2:1 Bsc, Computer Science With Physical Geography
Keele University
Education record
Aquinas College (Stockport)
Education record
St Annes Rc High School
FAQ
Frequently asked questions about Thomas Rowland
Quick answers generated from the profile data available on this page.
What company does Thomas Rowland work for?
Thomas Rowland works for Lokulus.
What is Thomas Rowland's role at Lokulus?
Thomas Rowland is listed as Head of Customer at Lokulus.
What is Thomas Rowland's email address?
AeroLeads has found 1 work email signal at @thisisnumero.com for Thomas Rowland at Lokulus.
Where is Thomas Rowland based?
Thomas Rowland is based in Greater Manchester, England, United Kingdom while working with Lokulus.
What companies has Thomas Rowland worked for?
Thomas Rowland has worked for Lokulus, Callcredit Information Group, and Numero.
How can I contact Thomas Rowland?
You can use AeroLeads to view verified contact signals for Thomas Rowland at Lokulus, including work email, phone, and LinkedIn data when available.
What schools did Thomas Rowland attend?
Thomas Rowland holds 2:1 Bsc, Computer Science With Physical Geography from Keele University.
What skills is Thomas Rowland known for?
Thomas Rowland is listed with skills including Iis, Solution Architecture, Web Services, Wcf, Tomcat, C#, Agile Methodologies, and Scrum.
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