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Cleveland Web offers subscription web services for small businesses that lack the resources necessary for traditional web development. I spent years working on fixed bid projects that were impersonal and lacked meaningful support for the client.

Main roles included:• Identifying IT business shortcomings and implementing solutions improve processes.• Business change agent.• Special project management to from cradle to grave.• Provide IT management (local and remote) to 4 physical sites with over 1700 employees.

Accomplishments:• Developed an outbound customer engagement process to retain and win more business.• Individually implemented a comprehensive sales strategy which increased outbound sales. • Migrated customer information to new CRM solution.• Developed key target business personas for sales.About Codesummit:We know the way to success. Our team collaborates to bring new ideas to life and delivers the results you need. As we navigate through every project, we pay close attention to three interdependent dynamics; and we shape our business around them.Our People: The Codesummit staff is among the best you’ll find in the tech industry. We hire best-in-class people who excel in both technical capabilities and creative problem solving. Our company continually provides new opportunities that keep employees engaged, challenged and growing.Our Clients: Our customers become part of the team. Our clients are forward-thinking professionals who value the innovative use of affordable technology to impact their business performance. Great clients help us attract great employees.Our Solutions: Codesummit has a reputation for innovating. Our hand selected team of professionals leads the market in creative problem solving for clients unique challenges. We seek clients who have invested in technology, and are ready to leverage that investment. Our successes keep our people engaged and keep our clients one step ahead of the competition.We are a Kentico Certified Gold Partner, which means when it comes to designing, programming, integrating, hosting, and managing web content, we will outperform the others; meeting and exceeding your business needs.

Thomas expanded the MintMac brand throughout Northeast Ohio through small business consulting. MintMac is a local repair and sales company specializing in Apple products. For consumers, MintMac refurbishes, sells, and troubleshoots all Apple devices for small business, MintMac provides top of the line consulting and IT systems. I initiated MintMac to pay my way through school and mature my technical knowledge of Apple devices. Not only have I learned the technical knowledge, but also I have developed crucial business understanding.Key disciplines:● Mac and iOS device repair (hardware & software)● Advanced OS X experience with current training on the latest OS X ● Advanced iOS experience with current training the latest iOS● Experience with OS X Server operation

Accomplishments:• Provide IT support (local and remote) to 4 sites with 1700 employees. • Constant, courteous, and timely interaction with upper management on a weekly basis (including CEO and multiple VP).• Led 90+ computer roll-out for company engine testing lab• Co-led campus wireless project spanning 30 buildings and 100 access points.Key disciplines: • Polycom System Engineer: HDX & Resource Manager Certifications.• Network infrastructure installation: CAT-5, CAT-6, and Fiber.• Layer 2-3 switch experience• Data Center Support: Server installation and hardware troubleshooting.• iPhone/ iPad troubleshooting and implementation• Android and Windows phone support• A/V installation and troubleshooting • Windows software builds & re-imaging• Avaya IP telephony support• SAP support.• Complete documentation and triage of tasks from start to finish.About Lubrizol: Lubrizol develops additives, ingredients and compounds that amplify the quality and performance of other products while reducing their environmental impact. And those products cover a wide range of applications, including lubricants and fuels, metalworking fluids, performance coatings, inks, personal care and over-the-counter pharmaceutical products, computers, sports gear, high-performance apparel, even ice cream. Lubrizol customers know and value our ability to solve problems, and welcome our eagerness to make their products more marketable -- and their companies more successful.

The Cleveland Orchestra Chorus is one of the few professionally trained, all-volunteer choruses sponsored by a major American orchestra. In addition to performing with The Cleveland Orchestra in concerts at Severance Hall each season, the Chorus has appeared with the Orchestra on tour in Boston, Brussels, Edinburgh, London, Lucerne, and New York, as well as on television and in numerous recordings. The Chorus has also toured on its own, either a cappella or with other ensembles, to the Casals Festival in San Juan, Puerto Rico; the Chautauqua Institution in New York; and to venues in England, Wales, Belgium, Netherlands, Luxemburg, and Germany.Cleveland Orchestra Chorus members hail from nearly 50 northeast Ohio communities. Together, the group’s 150 members volunteer more than 50,000 hours annually, through rehearsals and performances.Cleveland Orchestra Chorus was first formed in 1952 and is currently directed by Robert Porco.