Summary• Knowledge and Understanding of various Information Technology Platforms.• Strong prioritization and problem-solving skills; Independent decision makings skills, Collaboration skills; Information research and gathering skills• Ability to relate technical knowledge to job-related duties.What I Do• Installation, Configuration & Troubleshooting of IT Systems and Services.• Resolve wide range of issues via Phone, Email & Remote access.• Handling team of executives or engineers, Provide support to multiple branches or divisions.• Provide support to systems users on a variety of issues with internal and external applications.• Escalations & maintaining escalation matrix. Updating & maintaining asset inventory.• Training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems.• Developing Websites or Applications, Maintaining Social media for Organizational activities.Skills• Windows, Linux, Mac, Office Suits, ERP Applications, Antivirus Consoles.• PHP JAVASCRIPT SQL IIS Apache CMS WordPress HTML CSS• WHM cPanel Pleask.• Digital Tools, SEO, Social Media Management, Campaigns.