Thevindaran Loganathan Email & Phone Number

Penang, Malaysia

• Follow up, review, and attend to customer-satisfaction issues and user-feedback responses on a regular or timely basis.
• Prepare reports. Able to analyse data to identify trends and areas for improvement and able to produce accurate management reporting on IT Service performance.
• Support continuous improvement by identifying opportunities for continued service uplift, driving initiatives and evolution of services.
• Follow up with end users to identify areas of improvement.
• Develop daily, weekly, and monthly reports on help desk team’s productivity.
• Ensure a high level of service delivery and drive continuous improvement.

Selangor, Malaysia

Responsible for overseeing and managing the technology needs of end users within an organization. Focusing on ensuring that employees have the necessary hardware, software, and technical support to perform their job functions efficiently and effectively.Collaboration with various stakeholders, such as IT teams, department managers, and vendors, to identify.

Selangor, Malaysia

Batu Gajah Perak

Camfil (M) Sdn Bhd

Masters In Management, General Management

Advanced Diploma In Business, Business Administration And Management, General

Diploma In Computer Studies, Business Computing

Primary To Secondary School

Activities and Societies: Michaelian Cricket Club, Michealian Basketball Club, Michaelian Catholic Community Primary to Secondary School