Craig W. W. Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

As the FTV Brand Director, I manage how the FTV brand is presented over a period of time. To maintain, evolve and protect the brand across all its channels, platforms and media and take responsibility for safeguarding its identity and integrity. Having a deep understanding of the brand’s personality, values and tone of voice and all the visual elements used when communicating with its audience is an important aspect of this role. I am responsible for safeguarding and developing the brand’s identity, values, and messaging across all touch-points and communications. By definition, I am the architect of the brand, designing and deciding how the brand appears, what attributes it should possess, and how the brand speaks to stakeholders

Mumbai, Maharashtra, India

My overall goal is to safeguard and augment the efficiency of Fashion TV’s Food & Beverage operations, to facilitate accelerating development and long-term business success.*To liaise with the Managing Director to make decisions for operational activities and set strategic goals and KPI’s*Plan and monitor the day-to-day running of the F&B business platforms of Fashion TV to ensure smooth operational progress*To plan, implement and manage the overall long-term business success strategy for all Fashion TV F&B verticals *Regularly evaluate the efficiency of operational procedures according to organizational objectives and apply improvements and progressive thought processes*Oversee capex/opex procurement processes and coordinate material and resource allocation for all Fashion TV verticals *Oversee all Fashion TV outlet customer support processes and organize them to enhance overall customer satisfaction*Review financial information and adjust operational budgets to promote profitability*Manage relationships/agreements with external Fashion TV business partners*Analyze data and trends to identify areas for improvement and implement corrective action.*Ensure compliance with company quality standards, regulatory requirements, and industry best practices*Lead and manage teams of operations and departmental managers and other key support staff*Foster close relationships with all Fashion TV franchisees and provide guidance and support on operational excellence, people culture, training issues and brand standards*Travel to various locations to assess operations, provide oversight, and ensure consistency with Fashion TV brand guidelines..

Mumbai Area, India

Reserve Wines Pvt Ltd T/A Red & White India is a dynamic, entrepreneurial wine importing and distribution services company head-quartered in Mumbai India, focusing primarily on the importation and wholesale distribution of fine wines produced by leading, family owned vineyards from the world’s leading wine regions. Red & White also stands out in its management services, wine marketing concept development and wine educational platforms.

India

As a highly experienced wine and spirit professional, my defining role is to manage the day-to-day operations and oversee the expanding liquor business empire that is Tonique across Hyderabad, Bangalore and Maharashtra . As Chief Operating Officer, my role is responsible for developing and maintaining a strong, dynamic, and unique identity for all Tonique projects and outlets across the country, as well as managing the overall operation and performance of all retail operations. My primary job function is to be fully accountable for furthering the success of retail for Tonique which includes supporting and enhancing the Tonique brand, enhancing customer experiences, and driving sales and profitability while directing all aspects of retail operations. It is my drive to enhance an environment that activates the visitor’s desire to buy, increases customer loyalty, and maintains close compatibility with Tonique's purpose as a unique institution dedicated to luxury liquor sales and services

Mumbai, Maharashtra, India

As Director of Retail Operations for Mansionz luxury liquor projects across India, my clear objective is to oversee a dynamic, profitable retail operation that supports the long term goals of the Mansionz by Living Liquidz brand mandate: To expand access to and engagement with, high quality wine beer and spirits with a focus on customer engagement and service satisfaction.

Mumbai Area, India

The primary role of Fratelli Brand Director was to lead the brand marketing department and oversee all brand marketing activities. To oversee brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short as well as long term planning and execution of all communications and media actions on all channels, including online and social media. Assisting with product development, pricing and new product launches as well as developing new business opportunitiesCreating and managing promotional collateral to establish and maintain product branding. Managing the budget for advertising and promotional items, competitor and customer insights analysis, analysis of sales forecasts and relevant financials and reporting on product sale.

Mumbai Area, India

For nigh on 6 years I was at the coal face in creating one of India's more respected wine importing companies. With several avatars within my role, the primary focus of FWM was on the import and distribution of a sway of premium family owned vineyards from the worlds leading wine regions, with additional governance over all aspects of the creation and development of India's first direct to consumer wine marketing platform. My ideating of bespoke marketing, media interactions and wine event programs was an integral part of the expansion of this initiative. Additionally, my roll encompassed the oversight not only for all the day to day operational procedures and adherence to all aspects of excise, customs and other governmental procedures along with stock management and wine cellaring protocols, but for all aspects of the sales and marketing teams roles, systems and analysis as well.

India Korea China

From Beijing to Bombay my primary role was to create a concise working wine program for each Marriott Hotel, encompassing associate training modules, corporate tutorial platforms, purchase department SOP's, updated wine cellar facilities and functions, detailed outlet wise wine service procedures, media contributions, development of bespoke wine event platforms and all other essential attributes of wine from the producer to the Marriott customers glass.

Gold Coast Australia

Australia

Australia

Bachelor Of Business International Hotel Management

Bachelor Of Viticulture And Oenology, Viticulture And Enology