Desirae Wright Email & Phone Number

Rancho Cordova, Ca, Us

Using PDI softwareEntering and dispatching orders Paying close attention to detail Monitoring stock prices Resolving allocation issues

Vacaville, Ca

• Scheduling loads each day, anywhere from 30-80 loads a day, truckloads and LTL’s• Working closely with our carriers to ensure MABD’s are met and ship by EOD’s • Office work using SAP such as printing labels for multiple deliveries, dropping TO's, printing packing lists, return inventory to stock, Bin to Bin’s, EXCEL, OUTLOOK • Organizing orders to ensure prompt delivery time, meeting scheduled appointment times • Printing double box/re-box labels for product to ensure safe… Show more • Scheduling loads each day, anywhere from 30-80 loads a day, truckloads and LTL’s• Working closely with our carriers to ensure MABD’s are met and ship by EOD’s • Office work using SAP such as printing labels for multiple deliveries, dropping TO's, printing packing lists, return inventory to stock, Bin to Bin’s, EXCEL, OUTLOOK • Organizing orders to ensure prompt delivery time, meeting scheduled appointment times • Printing double box/re-box labels for product to ensure safe and presentable arrival to customer • Assigning truck drivers to doors closet to where order is staged • Paying close attention to detail Show less

Sacramento, California Area

Handling customer inquiries about combined bills and service issues, as well as re-rate monthly recurring charges. Upsell and offer on every call, create a report with each customer, deliver quality care and first call resolution. Average handle time 12 minutes. Revenue per call $11 -Answer inbound calls and resolve customers inquiries - Research required information using resources - Manage and resolve customer complaints - Provide customers with product and service information - Enter new… Show more Handling customer inquiries about combined bills and service issues, as well as re-rate monthly recurring charges. Upsell and offer on every call, create a report with each customer, deliver quality care and first call resolution. Average handle time 12 minutes. Revenue per call $11 -Answer inbound calls and resolve customers inquiries - Research required information using resources - Manage and resolve customer complaints - Provide customers with product and service information - Enter new customer information into system as well as update existing customer information - Process orders, forms and applications pertaining to service - Identify and escalate priority issues that need immediate attention - Route calls to appropriate departments - Follow up customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs • Answer calls and resolve customers inquiries • Research required information using resources • Provide customers with product and service information • Enter new customer information into system as well as update existing customer information • Process orders, forms and applications pertaining to service • Identify and escalate priority issues that need immediate attention • Route calls to appropriate departments • Follow up customer calls where necessary Show less

Sacramento, California Area

• Assisting patient who has Dementia• Typing Reports• Various Cleaning tasks• Cooking• Help with Researching• Walking

Rancho Cordova,Ca

• Handled incoming calls from customers/Responding to product and order inquiries, resolving problems and correcting order errors • Commended for initiative, enthusiasm, persistence, intense customer focus and dependability • Managed a high-volume workload within a deadline-driven environment • Pulling, packaging and postage using Endicia, FedEx and UPS using Starship software • Cleaning tasks/Warehouse organization • Received branch supply orders, ensured prompt inventory… Show more • Handled incoming calls from customers/Responding to product and order inquiries, resolving problems and correcting order errors • Commended for initiative, enthusiasm, persistence, intense customer focus and dependability • Managed a high-volume workload within a deadline-driven environment • Pulling, packaging and postage using Endicia, FedEx and UPS using Starship software • Cleaning tasks/Warehouse organization • Received branch supply orders, ensured prompt inventory count and properly put supplies away • Forecasted and ordered supplies to ensure inventory was full • Coordinated with the warehouse team for shipment of about 1000 orders a day • Maintained adequate inventory of supplies for customer orders • Maintained inventory records and cleanliness of the stock area Show less

Seaside, Ca

• Answering a multi-line phone(10+ lines)• Taking care of Guests needs/Bellhop• Various paperwork tasks• Checking in and out Guests

Benicia, Ca

• Priority: Safety First at all times• Hydro Blasting and water pressure washing• Assemble of Lanyards• Heavy labor (i.e. Shoveling, raking, transporting hazardous waste)

Diploma

Bachelor Of Computer Science, Computer Programming

Education record

Mathematics

Mathematics

Mathematics