Zach Otto Email and Phone Number
As an IT professional, I have loved the opportunity to work on challenging technical projects and pioneer solutions to unique problems for my customers. Every problem has a solution, even if we don't know about it yet. There's a thrill to discovering the root cause of a problem, and developing documentation so that others who experience the issue can be more effective at supporting their customers. As a leader, I look forward to utilizing my strengths, which include strategic thinking, a restorative mindset, and analytical approach to decision making, on a broader scale. Translating technical knowledge and an attitude of doing into motivating and sustainable leadership principles will be an exciting experience.Through experience, I will continue to share my professional principles with team members and colleagues through servant leadership and personal conviction. I look forward to building a portfolio of rewarding projects and skills as I continue leading in the IT field.
Country Supplier
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Director Of ItCountry Supplier Mar 2023 - PresentOversee internal technical operations and development teams, develop comprehensive budgets and reporting to hold the IT department accountable to business objectives. Identify and propose technology improvement opportunities.• Promoted from Manager for merit as part of a merger of Coastal Farm and CAL Ranch Stores.• Lead technology integrations to ensure communication and business operations can continue.• Identify and pursue IT Department reorganizations and synergies to increase responsiveness and productivity.• Develop proposals for extensive IT operating and capital budgets.• Identify IT Department weaknesses and present conscientious solutions to strengthen them.• Supporting a primarily Microsoft infrastructure, including Azure, Active Directory, Entra ID, Exchange Online, Power BI and more.• Oversee and manage Disaster Recovery planning and exercises. -
It ManagerC-A-L Ranch Stores Jan 2022 - Mar 2023Idaho Falls, Idaho, United StatesManage the IT Department with a focus on rebuilding the relationship between the department and its customers. • Led growth in the IT department from 3 members to 5.• Curated a collaborative and positive relationship between IT and customers.• Identified and implemented systems improvements for more responsive IT resolutions.• Planned and led the deployment of IT for company growth, including five new stores.• Developed individual performance goals for team members that fall in line with company objectives. -
Technical Support Specialist IiiKent School District Feb 2014 - Feb 2022Kent, Washington, United States• Configured, maintained and updated our district SCCM infrastructure.• Maintained high availability across 42 sites.• Implemented annual Operating system upgrades, supporting nearly 28,000 devices.• Improved system performance.• Excelled at providing advanced troubleshooting support to other technicians and customers.• Collaborated with other teams to implement improved security and performance measures.• Led annual device reimage project for all user devices about 25,000 with a team of over 30 staff. -
It ManagerColumbia Basin Hospital & Columbia Basin Family Medicine Aug 2011 - Feb 2013Ephrata, Washington, United States• Responsible for maintaining all IT equipment, software and services.• Ensured nearly 100% uptime for critical hospital infrastructure.• Planned, proposed and implemented the migration to a modern phone system.• Planned and coordinated IT infrastructure upgrades as part of a major hospital renovation bond.• Communicated with hospital leadership and developers to identify and resolve critical errors.• Managed a team of remote technicians in supporting and maintaining hospital infrastructure.
Zach Otto Education Details
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Computer/Information Technology Administration And Management -
Information Technology -
Computer Science -
Physics And Math -
Computer Science
Frequently Asked Questions about Zach Otto
What company does Zach Otto work for?
Zach Otto works for Country Supplier
What is Zach Otto's role at the current company?
Zach Otto's current role is IT Director experienced in servant leadership, systems improvement, and skills development..
What schools did Zach Otto attend?
Zach Otto attended Western Governors University, Western Governors University, Big Bend Community College, Big Bend Community College, Big Bend Community College.
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