Thi Dinh Email & Phone Number

● Stow and loading customer orders with high accuracy and speed to meet daily shipping targets; average pick rate at 33%above company target● Operate Amazon robotics (Kiva) system; ensure that robotic systems are functioning properly and responding to any issuesthat may arise during operation● Collaborate with team members to optimize workflow and improve processes, resulting in increased productivity andreduced error rates● Identify and resolve order fulfillment issues by proactively communicating with team members and utilizing problem-solving skills, resulting in on-time delivery

Sacramento, California, United States

● Maintained a safe and organized work environment by ensuring restocking areas were well-organized and free of hazards● Prepared merchandise for transfer to shelves by removing packing materials and accurately applying identifying codes suchas price tags and inventory control numbers● Assisted customers with inquiries and provided friendly and helpful service, resulting in positive feedback and increasedcustomer satisfaction

Cis Information Technology, General I.T. Support, 3.468

Undergraduate Currently taken courses: Info&Comm Tech Essentials (A+) (ITIS110) Networking Technologies Network Security Fundamentals.

Associate'S Degree, Automobile/Automotive Mechanics Technology/Technician, 3.571