Provide business and technology analysis on various Department of Health Care Services (DHCS) Information Technology Systems and Interfaces, for the DHCS Enterprise Innovation and Technology Services (EITS), Application Support Branch (ASB), Systems Interface Support Unit (SISU). Write Business and System Requirements to support system enhancements for internal and external customers. Project management skills including a thorough understanding of how to interpret customer business needs and translate them into requirements while keeping trace-ability through testing and release deliverables.Works with project teams to translate technical requirements into business terms.Facilitate meetings between non-technical program staff and information technology programmers and stakeholders.Lead communications liaison for assigned projects as they move through the System Development Life Cycle (SDLC).Participates in Joint Application Development Sessions (JADS) for system enhancements. Provide cross functional team support during strategic planning sessions with technical groups and customers to achieve goals.Works on multiple IT Projects and assignments simultaneously. Provide excellent customer service.

Developed high-level and detailed work plans, demonstrated proficiency in IT concepts and served as the analysis liaison for the Medi-Cal Eligibility Data System (MEDS) Modernization Project, and other MEDS-related systems. Demonstrated expert knowledge in HIPAA, Medicaid, and other Social Welfare-related programs. Possess extensive knowledge of Information Technology (IT) programming, analysis, and general technical competencies to prioritize work, resolve issues and handle multiple critical assignments.Functioned as the senior technical SME for the MEDS Modernization Project business rules extraction work effort.Utilized Business Process Modeling (BPM) methodology, completed technical system work flows of the As-Is and To-Be MEDS related systems.Identified and resolved complex problems, risks and issues.Provided leadership to other branch staff in technical planning of MEDS-related systems.Completed configuration, maintenance, and capacity planning documentation.Participated in disaster recovery planning.Identified systems or functions to be assessed, and planned activities and necessary timelines/schedules.Evaluated and documented business rules, existing application systems and recommended enhancements to Medi-Cal related systems in collaboration with departmental programs, federal and county stakeholders.Facilitated, and participated in contractor deliverable walkthroughs, working sessions and technical design discussions.Provided excellent customer service.

IT Project Manager for requirements and standards, for the Health Insurance Portability and Accountability Act (HIPAA) of 1996, and in support of California's Project Management activities for Medi-Cal and the California Medicaid Management Information System (CA-MMIS) Projects. Worked as IT Project Manager and SDLC specialist performing analytical studies and activities on State’s information technology systems.Applied ITIL and PMBOK IT project management methodologies, best practices, principles and tools to manage project lifcycles, that implement new solutions or modifications to existing systems. Provided project enterprise risk, issue, and change management analysis, reporting and recommendations throughout State departments to maintain an enterprise-level perspective of progect status. Represented State department in national HIPAA "Standards Development Organizations (SDO)" and in national workgroups related to IT systems requirements. Collaborated with State technical staff, government contractors, and other subject matter experts regarding technical requirements to implement system standards.Coordinated system testing training for staff.Provided excellent customer service.