Cynthia Callista Hartono

Cynthia Callista Hartono Email and Phone Number

Information Systems Graduate from BINUS University | Relationship Officer at Maybank Indonesia @ Maybank
malaysia
Cynthia Callista Hartono's Location
Jakarta, Indonesia, Indonesia
About Cynthia Callista Hartono

I am a Bina Nusantara (BINUS) University bachelor graduate. Arising out from an Information Systems (IS) background, I developed a high desire in getting clued up about the way systems are developed to transform raw data into cherished information. By the second year of my university studies, I went for the elective course of Business Intelligence as an enthusiast in data analytics, data visualization, and dealing with huge chunks of data in general.With curiosity living in my veins, my determination to learn makes me a strong-willed individual with an endearment on personal flourishing to make use of my potentialities in pursuing ambitions, including the ones in the IS field. Consequently, a shot at a professional IS forte would be a huge milestone for me to manifest my proficiency as well as carrying on with my ceaseless explorations on self-development.

Cynthia Callista Hartono's Current Company Details
Maybank

Maybank

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Information Systems Graduate from BINUS University | Relationship Officer at Maybank Indonesia
malaysia
Website:
maybank.com
Employees:
15130
Cynthia Callista Hartono Work Experience Details
  • Maybank
    Relationship Officer
    Maybank May 2024 - Present
    West Jakarta, Jakarta, Indonesia
  • Youth And Young Adult
    Event Division Commitee
    Youth And Young Adult Jan 2024 - Present
    North Jakarta, Jakarta, Indonesia
    Planning and organizing events related to the community.- Made event rundowns by listing needed preparations.
  • Youth And Young Adult
    Core Committee - Main Secretary
    Youth And Young Adult Jun 2023 - Dec 2023
    North Jakarta, Jakarta, Indonesia
    I provided administrative support for the events of the community.- Wrote formal letters for event requirements.- In charge of taking notes during core committee meetings.- Created post-event reports.
  • Binus University
    Member Of Binus Transnational Ambassador (Binus Star)
    Binus University Aug 2022 - Present
    Kota Tangerang, Banten, Indonesia
    Automatically nominated post-departure to host country as an official exchange student.- Participated in exchange activities by representing the international community of BINUS.- Volunteered assisting juniors by providing them all the information they need to survive abroad.
  • Wiz.Ai
    Customer Experience Support
    Wiz.Ai May 2023 - Aug 2024
    Jakarta Selatan, Jakarta, Indonesia
    I joined this internship program during my thesis period, where I have been managing the company's customer journey up to this point, with a specific focus on Talkbot as the company’s official product. - Took part in weekly crowdsourcing for all the company’s projects by making test calls and providing remarks on areas to improve, mostly in terms of flow and audio quality.- In charge of daily call monitoring and logging for Kredivo’s Talkbot project, ensuring that it runs smoothly during every round and that there are no late contact uploads, false bot answers, line issues, and incorrect call formats.- Annotated calls from the Talkbot in the company’s CRM for multiple projects, keeping an eye out for potential ASR issues, and providing important notes on the call results.- Edited call audios, ensuring their smoothness using Adobe Audition.- Developed flowcharts outlining the call flow from start to finish.- Evaluated TTS checks in terms of intonation, pronunciation, tone naturalness, and overall quality.- Made calls to leads that registered themselves in WIZ’s website in order to promote the Talkbot product.
  • Pt Pasti Laba Solusi Teknologi
    Ui/ Ux Designer
    Pt Pasti Laba Solusi Teknologi Feb 2022 - Jul 2022
    West Jakarta, Jakarta, Indonesia
    Internship program for five months as a part of BINUS’ enrichment program in the sixth semester, where the job is mainly to design the company’s app for a positive user experience using the Figma app.- Created wireframes to outline the app’s workflow.- Revamping the design of the old app interface to a new one with new colors and element arrangements.- Designed app components such as buttons, icons, navigation menus and work on their placement afterwards.- Tweaked color palettes and appropriate fonts for a visually pleasing interface.- Worked on navigation menus to enhance usability.- Held monthly presentations with the development team and manager, ensuring that the results align with the overall company goal.
  • Teach For Indonesia
    Activist Of Teach For Indonesia Student Community (Tfisc)
    Teach For Indonesia Jan 2021 - Jan 2022
    Tangerang, Banten, Indonesia
    Producing creative projects as a member of Creative Design department, as well as participating in social events held by the community.- Illustrated the official mascot of TFISC.- Designed lanyards for TFISC’s official merchandise.- In charge of the overall financial recap of TFISC’s merchandise sales.
  • Binus University
    Student Mentor For Exceptional Students
    Binus University Mar 2021 - Jul 2021
    Kota Tangerang Selatan, Banten, Indonesia
    To obtain another mentoring scholarship, I signed up as a student mentor in the fourth semester by tutoring a mentee with exceptional traits (ADHD) from Information Systems major, by teaching several courses taught in Information Systems.
  • Binus University
    Student Mentor
    Binus University Oct 2020 - Feb 2021
    Kota Tangerang Selatan, Banten, Indonesia
    To obtain a mentoring scholarship, I signed up as a student mentor for the third semester by tutoring a mentee from Information Systems major, teaching them several courses taught in the third semester of Information Systems.
  • Anita Kostum
    Shop Assistant
    Anita Kostum Apr 2019 - May 2019
    Cengkareng, Jakarta, Indonesia
    I worked as a full-time shop assistant at Anita Kostum for one month during my high school break before my graduation.

Cynthia Callista Hartono Education Details

Frequently Asked Questions about Cynthia Callista Hartono

What company does Cynthia Callista Hartono work for?

Cynthia Callista Hartono works for Maybank

What is Cynthia Callista Hartono's role at the current company?

Cynthia Callista Hartono's current role is Information Systems Graduate from BINUS University | Relationship Officer at Maybank Indonesia.

What schools did Cynthia Callista Hartono attend?

Cynthia Callista Hartono attended Binus University, Hanzehogeschool Groningen / Hanze University Of Applied Sciences Groningen, Citra Kasih High School.

Who are Cynthia Callista Hartono's colleagues?

Cynthia Callista Hartono's colleagues are Celine Yeun, Muhammad Firdaus Bin Ahmed, Nur Shazwina, Rahmad H, Ngee Jai Law, Heng Yin Ng, Shanice Soh.

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