Thiago . Email & Phone Number

Porto Alegre, Rio Grande Do Sul, Brasil

Technical support troubleshooting hardware/software incidents.

Canoas, Rio Grande Do Sul, Brasil

Conferência, carregamento .

Brasil

- Instalação e config. de Windows e Pacote Office.- Gerenciamento AD (Active Directory);- Gerenciamento de Firewall (Pfsense);- Gerenciamento redes, Permissões gerais de trafego da Internet, gerenciamento deportas de comunicações, etc.- Gerenciamento CPANEL na criação de emails, regras de redirecionamento e msg automática);- Gerenciamento e Suporte/HelpDesk aos usuários em ERP.- Suporte presencial e remoto (AA, ANYDESK, TEAMVIEWER);- Manut. de equipamento… Show more - Instalação e config. de Windows e Pacote Office.- Gerenciamento AD (Active Directory);- Gerenciamento de Firewall (Pfsense);- Gerenciamento redes, Permissões gerais de trafego da Internet, gerenciamento deportas de comunicações, etc.- Gerenciamento CPANEL na criação de emails, regras de redirecionamento e msg automática);- Gerenciamento e Suporte/HelpDesk aos usuários em ERP.- Suporte presencial e remoto (AA, ANYDESK, TEAMVIEWER);- Manut. de equipamento (Desktops, impressoras lasers e impressoras térmicas);- 10 anos de experiência em Treinamentos de Softwares e equipamento para clientes (bancos,financeiras, magazines, supermercadistas, drogarias, fabricantes de cartões, bureausserviço), colaboradores e parceiros.Technical Support (ID Card Printers - Evolis, HID, IDP Corp) (Zebra Card, Datacard)- General maintenance- Parts and Repair Technical Services- Software Issuance Cards• More than 300 printers installed and ID CARD Printers software training completed• Conduct training of new products with Sales, distributors, channel partners and end-users;• Customer Service (B2B and B2C), Solution Selling, Sales Process, RFID+, Smart Cards, Instant issuance;• Collaborate with Product Marketing teams in writing technical product specifications, data sheets, PowerPoint presentations, promotions, distributor / partner marketing communications and other marketing materials;• Coordinate Commercial sales presentations• Trade show and marketing support • Closely engage with partners to find new opportunities for sales growth • Engage with partners to provide special project proposals to close new deals • New product training via Remote Conection and in-person • Customer visits • Relationship building• Helps answer all trouble calls;• Provide technical support and solves the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software. Show less

Canoas, Rio Grande Do Sul, Brasil

• Oversee all aspects of technical support for the Brasil and Latin America for our products, as well as internal support.• Technical Support (ID Card Printers Parts and Repair Technical Services)• Conduct training of new products with Sales, distributors, channel partners and end-users.• Known as “go-to guy” for all things IDP Card Printer Supplies.• Trade show and marketing support • New product training via Remote Conection and in-person • Customer visits• IT… Show more • Oversee all aspects of technical support for the Brasil and Latin America for our products, as well as internal support.• Technical Support (ID Card Printers Parts and Repair Technical Services)• Conduct training of new products with Sales, distributors, channel partners and end-users.• Known as “go-to guy” for all things IDP Card Printer Supplies.• Trade show and marketing support • New product training via Remote Conection and in-person • Customer visits• IT Software & Hardware Support Services including networks, desktops, laptops and more. Show less

Canoas, Rio Grande Do Sul, Brasil

1- Produção (Analista) de cartões plásticos (cartão de credito, crachás, private label); 2- Design Gráfico, Criação de todo material gráfico/layouts;2 - Instalação e treinamento de impressoras PVC e gravadoras tarja magnética;3- Suporte Técnico e manutenção em impressoras PVC.4- Manutenção de computadores