Thiago Bezerra

Thiago Bezerra Email and Phone Number

Senior Operations Specialist @ S&P Global
State of São Paulo, Brazil
Thiago Bezerra's Location
São Paulo, São Paulo, Brazil, Brazil
About Thiago Bezerra

With a 15-year career in Operations at a multinational financial market company, I have gained expertise in end-to-end processes and implementation of improvements, always focusing on quality, speed, and results in the delivery of products throughout Latin America. I am passionate about working with people and solving problems, skills that have allowed me to lead regional employees (Argentina, Brazil, and Mexico) and cross-functional teams.Experienced in integrating different stakeholders (Analytics, Sales, Compliance, Legal, Technology, etc.) into a cohesive workflow aligned with common goals, I have also dedicated myself to Risk and Control management, redesigning and implementing regulatory processes according to local legislations. Fluent in English and advanced in Spanish, I'm prepared to face the challenges of a global and multicultural work environment, always seeking to apply my enthusiasm for collaboration and creative solutions for organizational growth.

Thiago Bezerra's Current Company Details
S&P Global

S&P Global

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Senior Operations Specialist
State of São Paulo, Brazil
Employees:
16
Thiago Bezerra Work Experience Details
  • S&P Global
    Senior Operations Specialist
    S&P Global
    State Of São Paulo, Brazil
  • S&P Global
    Senior Operations Specialist
    S&P Global Sep 2024 - Present
    São Paulo, Brazil
  • S&P Global Ratings
    Regional Operations Manager
    S&P Global Ratings May 2017 - Jan 2023
    São Paulo, Brasil
    In charge of managing rating processes and their accordance with Analytical, Commercial, Compliance, Legal and IT - representing Latin America with direct reports in Argentina, Brazil, and Mexico. Management of a team of four to six employees, focusing on coaching and performance.. Reporting to the Global Director of Rating and Editorial Operations in NY.• Managed the regional Operations team in Latin America, successfully integrating team members from Argentina, Brazil, and Mexico.• Developed and implemented an extensive training program for new employees.• Reduced operational costs and risks, implementing Lean Management principles and process optimization.• Coordinated the regional implementation of projects and solutions in partnership with stakeholders from different areas. • Developed an intranet webpage for the global Operations team (CMS - Content Management System).• Led several stakeholders to implement a productivity software (Planner), optimizing communication and collaboration among teams and improving overall response time.• Designed, implemented, and monitored continuous improvement processes in Corporate, Financial institutions, and Sovereigns, and stakeholders (Analytical, Commercial, Compliance, and Controls), boosting response time for clients and product delivery, while reducing operational risks.
  • S&P Global Ratings
    Regional Operations Coordinator
    S&P Global Ratings Apr 2014 - Apr 2017
    São Paulo, Brazil
    In charge of processing and supervising Latin America Operations daily rating processes, leading a team of four professionals, and collaborating with cross-functional departments to drive efficiency and growth. Reporting to the Americas Operations Director.• Implemented internal rules and regulations in order to ensure Compliance with local laws in Argentina, Brazil and Mexico.
  • S&P Global Ratings
    Operations Specialist
    S&P Global Ratings Mar 2010 - Mar 2014
    São Paulo, Brazil
    • Processed data for ratings assignments. • Provided support to Brazil Analytical team. (Corporates, Financial Institutions, Sovereigns, International Public Finance) (+30 analysts).• Coordinated tasks with regional business partners. (Analytical, Commercial, Compliance, Legal and Technology).
  • S&P Global Ratings
    Estagiário
    S&P Global Ratings Feb 2008 - Feb 2010
    São Paulo, Brasil
    • Atuação em diversas áreas da empresa (Presidência, Analítico e Financeiro).
  • Labone Systems
    Content Editor/Publisher
    Labone Systems Mar 2004 - Mar 2005
    São Paulo, Brazil
    In charge of content management of Siemens Brazil intranet/internet websites, BankBoston financial news, content layout (multimedia processing and editing), and commercial contact with clients.

Thiago Bezerra Education Details

Frequently Asked Questions about Thiago Bezerra

What company does Thiago Bezerra work for?

Thiago Bezerra works for S&p Global

What is Thiago Bezerra's role at the current company?

Thiago Bezerra's current role is Senior Operations Specialist.

What schools did Thiago Bezerra attend?

Thiago Bezerra attended Universidade Cruzeiro Do Sul, Universidade De São Paulo, Etec - Escola Técnica Estadual De São Paulo.

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