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Thiago Carmo Email & Phone Number
Customer Support Associate, Bilingual (Starllink)
at
SpaceX
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Support Associate, Bilingual (Starllink)
Location
Kirkland, Washington, United States
Company size
Who is Thiago Carmo? Overview
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Quick answer
Thiago Carmo is listed as Customer Support Associate, Bilingual (Starllink) at SpaceX, a company with 16865 employees, based in Kirkland, Washington, United States. AeroLeads shows a matched LinkedIn profile for Thiago Carmo.
Thiago Carmo previously worked as Key Account Manager at Anchor Insurance and Customer Relationship Manager at Saneago. Thiago Carmo holds Master Of Business Administration - Mba, Service And Relationship Marketing from Uniderp.
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SpaceX
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Profile bio
About Thiago Carmo
I am a bilingual English-Portuguese professional with over a decade of experience in customer relationship management, business development, and account management. I implement strategies to drive operational efficiency and optimize customer satisfaction through prompt decision-making. My background includes an MBA in Service and Relationship Marketing and a Bachelor's Degree in Business Administration, complemented by proficiency in CRM, SAP, MS Office, and Adobe Creative.I have demonstrated advanced leadership, problem-solving skills, and strategic thinking throughout my career, consistently delivering exceptional results in my previous roles. I am known for my excellent communication skills, negotiation abilities, innovative problem-solving techniques, and dedication to ensuring customer satisfaction and success, making me a valuable asset to any team.Moreover, my background is marked for driving growth and efficiency with a customer-centric approach.For example, as a Customer Relationship Manager at Saneago, I faced the challenge of increasing the number of accounts, a key strategic indicator for ensuring operational efficiency and customer base growth. I implemented more efficient processes to manage water and sewage accounts, including automated readings and billing, reducing errors and costs. I improved customer service, ensuring quick and effective responses to inquiries and complaints. I developed strategies to expand the customer base, resulting in higher customer satisfaction, fast issue resolution, increased customer retention, and an average annual growth of 3.5% in water connections and 3.1% in sewage connections. These achievements stemmed from efficient customer-centric management and controlled customer base expansion, ensuring the ability to deliver quality services.Smart people are always welcome here... let's connect!
Current workplace
Thiago Carmo's current company
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Spacex
7 roles
Thiago Carmo work experience
A career timeline built from the work history available for this profile.
Key Account Manager
Current-Remain updated on dynamic insurance market trends and regulatory shifts, enabling proactive client engagement and informed decision-making.-Cultivate relationship management with 30 to 50 clients weekly, adept at understanding their needs and aligning insurance solutions accordingly.-Offer continuous client support and expert guidance on insurance.
Oct 2023 - Present
Customer Relationship Manager
-Developed customer expansion strategies by managing over 150,000 water and 100,000 sewage accounts, coordinating commercial action plans across 20 billing groups in a city with 450,000 inhabitants, resulting in an average annual growth of 3.5% in water connections and 3.1% in sewage connections during my tenure.-Enhanced the billing process by addressing.
Aug 2015 - Mar 2022
Operations Coordinator
-Managed a city's entire water supply network with 450,000+ inhabitants and 150,000 water accounts, ensuring prompt decision-making to resolve incidents and minimize disruptions in treated water supply.-Implemented updates to enhance operational efficiency in the company's supply system, including training teams and introducing technologies like remote.
Jun 2014 - Jul 2015
Administrative Assistant
-Implemented a program to collect and properly dispose of residual frying oil, coordinating awareness campaigns, managing a systematic collection for both large and small generators, and establishing processing partnerships, resulting in the collection of 3.7 thousand liters in one year, a significant reduction in sewage network maintenance costs, and.
Jan 2011 - Jun 2014
Computer Technician
-Provided 20 plus daily technical support to teachers, students, and staff, addressing issues with computers, networks, and software while performing maintenance on machines and hardware devices.-Worked in a team of 5, configuring the college's network, installing and updating software and security tools, troubleshooting to minimize downtime, implementing.
Feb 2010 - Dec 2010
Administrative Intern
-Attended to 15 plus clients per day, addressing requests for repairs and services such as technical support, bill issuance, and debt installment.
Nov 2008 - Aug 2009
Team & coworkers
Colleagues at SpaceX
Other employees you can reach at spacex.com. View company contacts for 16865 employees →
KI
Karen I. Emm
Colleague at SpacexLong Beach, California, United States, United States
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SR
Sindhu R Udupa
Colleague at SpacexMiami, Florida, United States, United States
View →
NC
Nicholas Cummings
Colleague at SpacexCocoa Beach, Florida, United States, United States
View →
LH
Leigh H.
Colleague at SpacexHawthorne, California, United States, United States
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EH
Eddy Hsu
Colleague at SpacexHawthorne, California, United States, United States
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RR
Ruth Runge
Colleague at SpacexRedmond, Washington, United States, United States
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CG
Cristina Galindo
Colleague at SpacexCocoa, Florida, United States, United States
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DL
Daniel Lambeth
Colleague at SpacexBrownsville, Texas, United States, United States
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JS
Jarrod Schwab
Colleague at SpacexWaco, Texas, United States, United States
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DL
Dan Liu
Colleague at SpacexLos Angeles, California, United States, United States
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Karen I. Emm
Colleague at SpacexLong Beach, California, United States, United States
View →
SR
Sindhu R Udupa
Colleague at SpacexMiami, Florida, United States, United States
View →
NC
Nicholas Cummings
Colleague at SpacexCocoa Beach, Florida, United States, United States
View →
LH
Leigh H.
Colleague at SpacexHawthorne, California, United States, United States
View →
EH
Eddy Hsu
Colleague at SpacexHawthorne, California, United States, United States
View →
RR
Ruth Runge
Colleague at SpacexRedmond, Washington, United States, United States
View →
CG
Cristina Galindo
Colleague at SpacexCocoa, Florida, United States, United States
View →
DL
Daniel Lambeth
Colleague at SpacexBrownsville, Texas, United States, United States
View →
JS
Jarrod Schwab
Colleague at SpacexWaco, Texas, United States, United States
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DL
Dan Liu
Colleague at SpacexLos Angeles, California, United States, United States
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2 education records
Thiago Carmo education
Master Of Business Administration - Mba, Service And Relationship Marketing
Bachelor'S Degree, Business Administration
FAQ
Frequently asked questions about Thiago Carmo
Quick answers generated from the profile data available on this page.
What company does Thiago Carmo work for?
Thiago Carmo works for SpaceX.
What is Thiago Carmo's role at SpaceX?
Thiago Carmo is listed as Customer Support Associate, Bilingual (Starllink) at SpaceX.
Where is Thiago Carmo based?
Thiago Carmo is based in Kirkland, Washington, United States while working with SpaceX.
What companies has Thiago Carmo worked for?
Thiago Carmo has worked for Spacex, Anchor Insurance, Saneago, Anhanguera Educacional, and Celg Geração E Transmissão S.A..
Who are Thiago Carmo's colleagues at SpaceX?
Thiago Carmo's colleagues at SpaceX include Karen I. Emm, Sindhu R Udupa, Nicholas Cummings, Leigh H., and Eddy Hsu.
How can I contact Thiago Carmo?
You can use AeroLeads to view verified contact signals for Thiago Carmo at SpaceX, including work email, phone, and LinkedIn data when available.
What schools did Thiago Carmo attend?
Thiago Carmo holds Master Of Business Administration - Mba, Service And Relationship Marketing from Uniderp.
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