Thiago Felizardo Da Silva Email & Phone Number

Sydney, New South Wales, Australia

• Responsible for developing administrative activities, ensuring the efficient flow of daily activities, such as preparing and distributing documents, scanning, printing, photocopying and filing documents, assisting with the management and recovery of offsite records and updating data in the system.• Ensure excellent customer service, whether through telephone, email, or in-person, as well as good relationships between different teams and with key internal and external customers.• Assist in managing office supply purchases and inventory control. Liaise with contractors to ensure facilities’ pristine maintenance. Administrate office health and safety requirements. Took care of the boarding and VIP meetings.

Gosford, New South Wales, Australia

• Accountable for receiving valuable items such as jewellery, coins, and gold from customers and preparing the products for online auctions.• Sort deliveries, recording and allocating to the relevant transportation channels within the warehouse.• Administrate a high income of orders, maintaining a high organisational level to ensure excellent and timely service. • Control stock and supply management, also delegate daily tasks and supervise completed activities KEY ACHIEVEMENTS: • My contribution to the company's efficiency was significant. I achieved this by imparting the best sales and customer service practices to the team, thereby enhancing our overall performance.

Sydney, New South Wales, Australia

• Responsible for overseeing day-to-day operations, ensuring compliance with company standards and policies and excellent customer service.• Manage all aspects of events such as budget and resource management, contract management, negotiating with key suppliers, vendor management, staff allocation, hiring and training, and implementing initiatives to ensure staff meet established health and safety requirements.• Accountable for managing the house stocks and overseeing the reconciliations of daily takings, maintaining an accurate record.• Perform financial activities such as systems operation, billing, daily reconciliations, daily closings and reporting.KEY ACHIEVEMENTS: • I was promoted to the Manager position as a result of my unwavering commitment, exceptional performance, and outstanding technical skills in managing routines and optimizing processes.

Campinas, São Paulo, Brazil

• Accountable for managing client portfolios, prospecting for new business, presenting banking products, preparing commercial proposals such as loan structures or investment plans, and monitoring the market to identify needs and build solutions. • Liable for planning and executing key special projects appointed by the Branch Manager and Senior Executive, collaborating with other departmental teams, including banking operations, HR, and technology.• Responsible for developing and implementing strategies that minimise financial risk in collaboration with customers and other senior executives in the branch.KEY ACHIEVEMENTS: • I led the challenging project to implement a new bank branch site in the city of Sorocaba, SP, Brazil. Despite the hurdles, we managed to open more than five thousand bank accounts. • My journey at the company began as an attendant. Through my unwavering commitment and high performance, I was able to grow and evolve, eventually being promoted to the role of account manager. This progression was a result of meeting and exceeding all the goals established by the company.

Certificate, Finance And Mortgage Broking

Advanced Diploma, Event Management

Diploma, Event Management

. Learn how to coordinate event operations. Gain a broad range of event-related skills and a sound knowledge of event management.

Certificate, Business

Certificate, English

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication