Thiago Coelho Gomez Email & Phone Number

Tampa, Florida, United States

Sales associate based at Johnston and Murphy.

Fortaleza, Ceará, Brazil

• Directed the information technology strategy overseeing the design, deployment, and maintenance of all IT services that support the fullspectrum of the government department with ~170 end users.
• Managed the Business Analytics and Infrastructure teams responsible foroverseeing 1 data center, 4 servers, network architecture, help desk and support,software engineering, applications, asset management, and security.
• Responsible for… Show more
• Responsible for executing 3 IT projects, from planning to execution, ensuring ontimedelivery within the $340K+ budget constraints.
• Identified, assessed, and managed risks and issues throughout the project lifecycle,developing risk mitigation and contingency plans to proactively address issues thatmay impact project timelines, budget, or quality.
• Led the teams that developed, tested, and deployed new systems andapplications, including a web system and different Android applications.

Fortaleza, Ceará, Brazil

• Provided contract services to multiple clients, network configuration services, IT support and repairs, software installation and conversions,and mobile app development.
• Designed and developed multiple mobile apps, including an app allowing users to share/express their opinions on various topics and an appfor video-based training programs.

Fortaleza Area, Brazil

• Oversaw the strategic planning and overall management of the Information Technology department for the housing headquarters, whichprovided housing development for people in need, including participation in the.
• Led a team responsible for networking, software engineering, applications, security, technical support, infrastructure, and asset management tosupport 80-end users.
• Managed developing and implementing departmental goals, objectives, and… Show more Oversaw the strategic planning and overall management of the Information Technology department for the housing headquarters.
• Managed developing and implementing departmental goals, objectives, and priorities that impacted the city business functions, recommendingand administering policies and procedures that impacted each function.
• Facilitated the completion of 3+ IT projects that significantly improved the systemsand optimized processes, including measuring and enabling the execution of projectdelivery by adopting project management methodology.
• Defined, managed, and ensured optimal project resource allocations to meet projectrequirements at all stages and reported the progress of teams and individuals inmeeting project performance goals and objectives.

Fortaleza Area, Brazil

• Spearheaded an initiative to enhance Field Inspectors’ ability to process fines by creating a mobile electronic fine system for data collectors,translating the business process and needs into a technology solution.
• Met with internal stakeholders to understand the business need for change, gather business requirements, evaluate business processes, analyzeworkflows and data, and recommend implementation strategies in coordination.
• Accountable for… Show more Spearheaded an initiative to enhance Field Inspectors’ ability to process fines by creating a mobile electronic fine system for data collectors,translating the business process and needs into.
• Accountable for translating stakeholder requirements into deliverables, includingfunctional specifications, user cases/stories, workflow/process diagrams, and dataflow/data model diagrams utilizing Visio and Rational.
• Partnered with the Project Managers and Software Application Developers to defineproject scope, objectives, and deliverables, ensuring successful project outcomes.
• Facilitated and coordinated requirements walkthrough sessions and technicalwalkthrough meetings and performed in-depth analysis to produce detailed quality requirements.

Fortaleza Area, Brazil

• Managed a systems development team designing, developing, and implementing ERP system, camera control system, finance system, andscheduling and queue control systems for small and medium-sized clients acrosshealthcare.
• Developed PL/SQL packages, procedures, functions, and triggers to supportapplication development, working closely with the application development team toprovide client… Show more
• Developed PL/SQL packages, procedures, functions, and triggers to supportapplication development, working closely with the application development team toprovide client solutions.
• Developed and maintained a Web-Bank system that provided users with convenientand secure online banking services utilizing PostgreSQL and SQL to produce reports that provided valuable insights. Show less

Fortaleza Area, Brazil

• Designed, developed, and maintained ERP systems that improved business processes and streamlined operations.
• Provided customization and maintenance services for ERP systems to ensure they continued to meet the evolving needs of clients.

Fortaleza Area, Brazil

• Provided Help Desk support and assist users in resolving technical issues.
• Offered technical assistance and troubleshooting services to users through Help Desk support.
• Served as an Emergency Volunteer, providing support during emergency situations and disasters.

Fortaleza Area, Brazil

• Provided Help Desk support and assist users in resolving technical issues.

Executive Mba, Computer/Information Technology Administration And Management

Bachelor Of Applied Science - Basc, Computer Science