As part of my trainee program, I contributed to the development of cross-territory and cross-company Lifecycle marketing calendars, focusing on Acquisition, Activation, Engagement, Monetization, and Retention. I was responsible for managing email, push notifications, and in-app campaigns, ensuring their successful execution across different stages of the customer lifecycle.I served as the primary point of contact for Disney Streaming Services in product marketing, collaborating across various departments, including Marketing Ops Global, Product, Marketing, Legal, Creative, and Business Unit partners.I also created regional A/B tests and detailed reports to assess campaign effectiveness, generating valuable insights to optimize campaign performance. Within streaming, I primarily focused on ESPN (sports), Marvel, and Star Wars.

Marketing intern for Personal Care category, supporting all communication and marketing activities, assisting events and relationship plan with digital influencers, supporting other areas, product launches process and development of branding contents with LATAM team.

- Assistance in the creation of a new website design, preparation of direct mail and email marketing;- Development of customer relationship actions;- Acting with the dissemination of products and services, preparing commercial proposals;- Provide service, prospecting and customer loyalty, assist in service activities;- Customers, prospecting for new customers and managing social media, among others.

- Participated in a multidimensional team, providing excellence in customer service for thousands of visitors every day. - Ability to manage various tasks, exercise logical thinking and work under pressure while responsible for operating a complex of attractions and shows. - Dealing with public control and large numbers of people.