Thiago Gullo Email & Phone Number

London, Gb

Providing administrative support at a Senior Level, supporting a number of Directors, by proactively ensuring that the Directors under my remit are fully supported to deliver against his obligations and requirements, and providing support to any additional executive / senior management. - Providing a high level of support including complex and global diary management, arranging travel, and organising meetings.- Experienced in EA support being flexible and adaptable in attitude to… Show more Providing administrative support at a Senior Level, supporting a number of Directors, by proactively ensuring that the Directors under my remit are fully supported to deliver against his obligations and requirements, and providing support to any additional executive / senior management. - Providing a high level of support including complex and global diary management, arranging travel, and organising meetings.- Experienced in EA support being flexible and adaptable in attitude to work - happy and able to undertake more routine administration tasks as well as more complex tasks. - Self-starter, proactive, organised and able to work on my own initiative and prioritise and manage my own workload.- Achievement focussed and able to work in a direct and often pressurised environment. Possessing entrepreneurial skills in terms of innovation and problem solving, excellent time management skills in order to work to tight deadlines. Show less

Londres, Reino Unido

Responsibilities entailed:- To provide 1st, and 2nd line technical support queries professionally and efficiently, maintaining a high degree of customer service.- To work effectively and productively with 3rd line support.- To take ownership of user problems, perform a technical diagnosis and fix the issue either remotely or on-site.- To document all calls on the call logging system.- Supporting users in the use of computer equipment by providing necessary training and… Show more Responsibilities entailed:- To provide 1st, and 2nd line technical support queries professionally and efficiently, maintaining a high degree of customer service.- To work effectively and productively with 3rd line support.- To take ownership of user problems, perform a technical diagnosis and fix the issue either remotely or on-site.- To document all calls on the call logging system.- Supporting users in the use of computer equipment by providing necessary training and advice.- To arrange for external support visit whenever problems cannot be resolved in house. Show less

Macae

Performing diagnostics and analysis on equipments.Performing periodic and corrective maintenance on installed equipment and responding to service calls based on priority, modifying and updating equipments when necessary. Troubleshooting performance on RF equipment and telephony equipment Ensuring proper inventory of equipment, parts and materials. Maintaining records and paperwork. Interacting with customer to ensure satisfaction.

Rio De Janeiro E Região, Brasil

Responsibilities entailed working in the support to the performance of control and management of the communications signs by satellite; Performing earth station’s activation tests and commissioning; Supporting the research of network client’s service abnormalities; Providing support to the research actions of interferents sign in the communication signs by satellite.