Thiago Holanda Email and Phone Number
Technology Advisor | IT Executive | Workforce Management | LMS + Learning & Development Management | Voting Member of the Latin Grammy Academy. Nominated at 22nd edition of the Latin Grammy Awards (2021). at
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Fondazione Milano Cortina 2026
Brazil
Thiago Holanda's Location
Dubai, United Arab Emirates, United Arab Emirates
Thiago Holanda's Contact Details
Thiago Holanda work email
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Thiago Holanda personal email
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About Thiago Holanda
Innovative IT professional, with over 20 years of experience with projects of B2C, B2B and B2B2C with a multicultural background, acquired in projects done in Brazil, Argentina, Chile, United States, Spain, Switzerland, United Arab Emirates and Italy. Experienced in managing information systems with a large amounts of data, especially for major events. International consulting experience by the International Olympic Committee (2015-2020). In-depth experience managing complex IT projects, mediating relations among business areas, stakeholders and technology providers.Specialist on managing business applications and/or project management offices, consolidation of ERP systems and development of digital products, such as internet portals, online forms, mobile applications, email marketing campaigns, CRM systems, BI tools, intranet and extranet, e-learning platforms and webservices.Has worked in relevant projects for important organizations, among them: SPORTS & EVENTS:• Milano-Cortina 2026 Winter Games• Santiago 2023 Panamerican & Parapanamerican Games• San Salvador 2023 Central American and Caribbean Games • Expo World Dubai 2020• Rio Marathon 2019• Buenos Aires 2018 Youth Olympic Games Organizing Committee (by Atos in Barcelona/Spain)• International Olympic Committee (Lausanne/Switzerland)• Rio 2016 Olympic and Paralympic Games Organizing Committee • Rio +20PUBLICITY & COMMUNICATION:• InPress Porter NovelliRETAIL & E-COMMERCE:• B2W Digital (controller of the retail brands Americanas.com, Submarino and Shoptime)• Smiles (reward program of the main airlines in Brazil)• Dotz (reward program of physical stores throughout Brazil)• Livelo (reward program of the banks Bradesco and Banco do Brasil)• EasyLive Entertainment (ecommerce startup of Artplan Group)• Multiplan Group (the largest group of shopping malls in Brazil)• Buscapé (main price search platform in Brazil)INDUSTRY:• Energisa Group: the largest electrical industry in Northeast Brazil• Firjan• NokiaPRESS AND CONTENT:• O GLOBO• Folha de São Paulo• Climatempo• Jornal do BrasilBANKING SECTOR:• Itaú Bank• Bank Boston• BradescoEDUCATION & TRAINING: • British Council (in Rio de Janeiro/Brazil)• iEQUIP (in Atlanta/EUA)• Lidere (in Saltillo, Coahuila/Mexico)MUSIC INDUSTRY• Grupo MK de Comunicação• Canzion Group (in Texas/EUA)MOBILE:• Hands Mobile Advertising
Thiago Holanda's Current Company Details
Fondazione Milano Cortina 2026
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Technology Advisor | IT Executive | Workforce Management | LMS + Learning & Development Management | Voting Member of the Latin Grammy Academy. Nominated at 22nd edition of the Latin Grammy Awards (2021).
Brazil
- Website:
- milanocortina2026.org
- Employees:
- 955
Thiago Holanda Work Experience Details
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Fondazione Milano Cortina 2026Brazil
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Consultant - Workforce SystemsFondazione Milano Cortina 2026 Jul 2024 - PresentMilano, Lombardia, It- Accountable for all key areas of system functionality, providing subject matter expertise for the workforce system elements.- Contribute and consult on the system implementation with the Technology team and software provider and be a key point of contact for the project.- Manage the Workforce System project plan including activities, schedules, and quality assurance of deliverables.- Consult with the Head of Workforce and Volunteers to design and implement operational processes and understand business impact of system design decisions.- Arrange and complete User Acceptance Testing including developing test plans, test scripts, managing the execution of the testing, recording defects, etc.- Analyse, review and validate functional requirements, system features, integration requirements, security requirements, scalability and performance requirements.- Serve as the customer liaison between departments and the software providers where required.
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Chief Technology Officer (Cto)Sport Commit Dec 2023 - PresentRio De Janeiro, Rio De Janeiro, Br -
Senior Product Owner & Wkf Systems Delivery Manager For Santiago 2023 Pan & Parapan GamesBornan Sports Technology Mar 2023 - Nov 2023Lausana, Vaud, Ch- Responsible for delivering the WMS (Workforce Management System) for managing the Volunteers (around 10,500) and Paid Staff (around 2,000) working at the Santiago 2023 Panamerican & Parapanamerican Games, from a database of 37,000 candidates registered.- Led a development team together with an architecture team, coordinating the integration of the WMS with the ACR (Accreditation) and CAT (Catering) modules from Bornan, for the accreditation of volunteers and paid staff after confirmed in their job positions and granting F&B tickets in accordance with their job shifts.- Guiding the Organizing Committee (the Volunteer Recruitment Department), led all stages of the volunteer journey and the paid staff journey (registration, interviews, training, value tests, background check, pre-assignment, assignments, scheduling, rostering and checkin), since the planning phase (workforce headcount), the launch of the Volunteer Portal + Paid Staff Portal until the games-time operation at the 148 official venues (competion & non-competition venues). -
Gms Senior Delivery Manager For Santiago 2023 Panamerican & Parapanamerican GamesBornan Sports Technology Aug 2022 - Feb 2023Lausana, Vaud, Ch· Central point of contact and first level of support for Panamerican Santiago 2023 on Bornan's GMS (Games Management System) solution.· Capture customer needs and translate them to the company's core for a successful implementation of the GMS modules.· Guide and define together with the Bornan product team, the development of new applications for Bornan's platform.· Lead and manage the specific training of the client in the different modules of Bornan's suite.· Supervise on site the operation and successful deployment of the Bornan's GMS on Santiago 2023 Panamerican Games.
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Manager - Training System & Schedule.Expo 2020 Dubai Jan 2020 - Apr 2022Dubai, Dubai, Ae- Working closely with the wider Learning and Development team, is the responsible for the Online Learning System Platform, provided by Axonify, managing the scheduling day-to-day training at the Expo 2020 Event Time training center(s). This role plays a pivotal part in each step of the Workforce Journey, covering a database of around 100,000 users, including volunteers, contractors, interactional participants and Expo employees.- Worked on the scope design and implementation of integration projects with third-party platforms (Volunteer System - Rosterfy, Accreditation System and the International Participants Expo Portal), with the Expo Technology team for the automatic creation of users on the Online Learning System Platform.- Defined the processes and standards to ensure the quality and integrity of data in the Online Learning System Platform, coming from different data sources.- Acts as a key part in the team, responsible for the creation of reports for decision making, such as, chasing users who have not completed their training and providing an overview about the Training progress for all users on the Organization, feeding dashboards on Power BI. -
It & Workforce Advisor (Beijing 2022 & Paris 2024)International Olympic Committee Jan 2019 - Feb 2020Lausanne, ChIs a member of a board of advisors of the IOC Technology Directorship, composed by IT experts and specialists of workforce processes from previous Olympic Games, responsible for the scope of a new system platform for the workforce management of future Olympic Games, especially for Beijing 2022 and Paris 2024, working in periodic meetings held in the IOC headqaurters in Lausanne/Switzerland. -
It Integration Manager By AtosJuegos Olímpicos De La Juventud Buenos Aires 2018 Jan 2018 - Oct 2018Ciudad Autónoma De Buenos Aires, Ciudad Autónoma De Buenos Aires, ArThird edition of the Youth Olympics, celebrated from 6 to 18 of October 2018, with 3,997 athletes, from 206 countries, participating on 37 sports with an audience of approximately 800,000 spectators.Was the responsible for the Integration and Operation of the Applications and Results, managing the different IOC Application Providers for GMS (Games Management Services), IDS (Information Diffusion Services), ensuring the implementation of the Quality Plan in the areas of Integration Testing, Service Management, and Service Operation.Coordinated all efforts between the ITL, the CTOC, OVR provider and the Organizing Committee, for the testing and operation of the GMS, IDS and OVR applications.Key Tasks:• Defines service catalogue for the IT Area of the YOG Applications, GMS, IDS, and Results.• Oversee the definition of IDS and GMS application baseline.• Oversee the consolidation of new requirements for IDS and GMS.• Oversee the definition of Integration Test Strategy, Technical Test Strategy, Results Test Strategy, Results & IDS Business Process, Common Code Process, Integration Lab Requirement, Defect Tracking Process, Operation Requirement Documents and Service Level Agreement.• Defines testing framework by providing testing guidelines and defining templates for test cases and test reports. • Integration and testing to validate fulfilment of customers' business requirements.• Management of GMS, IDS and OVR suppliers to ensure quality of delivery. Ensure that the Checkpoint Reviews of test results are performed properly.• Ensure proper configuration management, change management and risk management.• Oversee the preparation of production environment before Youth Olympic Games.• Provides inputs to the Operations Manager to complete the Games Technology Staffing Plan.• Delivering all the services outlined above through close collaboration with the stake holders from technical services & IT security team and operation teams. -
It & Workforce Advisor (Pyeong Chang 2018 & Tokyo 2020).International Olympic Committee Sep 2015 - Jan 2018Lausanne, ChIs a member of a board of advisors of the IOC Technology Directorship, composed by IT experts and specialists of workforce processes from previous olympic games, responsible for the scope of a new system platform for the workforce management of future Games, especially for Pyeong Chang 2018 and Tokyo 2020, working in periodic meetings held in the IOC headqaurters in Lausanne/Switzerland.
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Head Of TechnologyEasylive Apr 2017 - Dec 2017Rio De Janeiro, Rio De Janeiro, BrEasy Live is a startup of Artplan group, which was born to offer entertainment experiences (shows, soccer games, special events, radical sports, tours, games & apps) through virtual money.- Ahead of the technology department, with a team of analysts and developers, coordinated all the systems integration projects with most important loyalty programs in Brazil for sales of entertainment products by points, such as: Smiles, Dotz, Livelo, Premmia, TudoAzul, Multiplus, Zimp and In+.- Was the responsible for the first application integration project of UBER in Brazil, to sell UBER credits through loyalty points. The integration was made through Livelo (the loyalty program of Banco do Brasil and Bradesco bank) and built using API Json, with the company Topps Digital Services in Los Angeles/USA. The product is the main item of selling in the EasyLive's catalog, with more than $2,5 million dóllars of sold in 2 years (2017-2019).- Was also responsible for new digital projects (websites, hot sites, ecommerce projects, etc.), establishing project teams and managing all the life cycle of the projects, with providers and all stakeholders.- Was the responsible of the ERP system, mapping improvements, implementing changes with strong analytical skills for problem solving.- Worked in close relation with the company directors, in the definition of business strategies for the future of the company. -
Workforce Systems CoordinatorRio 2016 Organizing Committee For The Olympic And Paralympic Games Jul 2015 - Oct 2016Rio De Janeiro, Rj, BrManaged an IT professional team as the main point of contact for business clients, from 94 Functional Areas and 10 areas of the Workforce Department, to understand their demands and present system solutions.Worked in close partnership with internal areas, such as Procurement, Marketing, Legal, Sales, Financial, Training, Call Center, Accreditation and external providers, such as, software factories, media companies and press offices.Supported the Communication and Digital Media teams, in the analysis of the target audience and definition of the scope of digital projects, among them: internet portals, online forms, mobile applications, email marketing campaigns, CRM systems, BI tools, intranet portal, e-learning platform for volunteers and paid staff and an extranet portal for suppliers.For the Volunteer Recruitment Department, supported the processes of attraction, recruitment, selection, position assignment, scheduling and rostering of 50,000 volunteers for the Olympic and Paralympic events, from a 330,000 registrations databaseImplemented all workforce management systems (Atos GMS Systems), supporting and training the users (about 1,500). Managed the creation of the first version of a Business Intelligence Platform for the Games, defining dashboards and reports of performance analysis of the games operation.Responsible for mapping new demands and propose new systems solutions with the IT department and software factories.Invited by the Technology Board of Directors, is a member of a board of experts in systems and workforce processes, a team of advisors from previous games, responsible for the scope of a new integrated system for workforce management, that will be used for the Tokyo Games in 2020, working in periodic meetings held in Lausanne/Switzerland and Barcelona/Spain -
Workforce Systems SpecialistRio 2016 Organizing Committee For The Olympic And Paralympic Games Jul 2013 - Jul 2015Rio De Janeiro, Rj, BrResponsible for the implementation, operation, maintenance and continuous improvement of systems and processes of HR Directorship, ensuring the achievements of several service levels, solving problems of high complexity of functional areas, and supporting the development and validation of strategies, policies, standards and procedures for the applications used for the Olympic and Paralympic Games Rio 2016™.MAINS RESPONSIBILITIES AND ACTIVITIES:• Responsible by the activities of deployment and configuration of the HR and Workforce systems. • Maintain full integration with the Department of IT and other functional areas of the Committee, ensuring the alignment of all the HR policies and guidelines. • Establish a control panel for major deployments and ensure that all documentation and statistical reports are available and updated for users.• Act as the main point of contact for service providers, with regard to systems and IT solutions for the demands of the department of Workforce to the Olympic Games.ACHIEVEMENTS:• Creation of the 1st customizable version of the volunteer application form, with 363,379 registrations completed in the system.• Construction of the Rio 2016 Volunteer Portal (wireframe construction, support for functional areas for content definition).• Launch of e-learning platforms for values tests and language courses/tests for volunteers, with the companies EF - English First and e-Guru, and the proper webservice implementation for integrating results with Atos platform.• Launch of the scheduling system for pioneer volunteers (Internal Volunteers Program).• Training of the Workforce Atos Systems for the call-center service teams, to support the volunteer in the Journey (registration, scheduling interviews, score in courses).
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Digital Project CoordinatorIn Press Porter Novelli Jun 2012 - May 2013São Paulo, São Paulo, BrResponsible for the management of digital media projects of the Integrated Communication Sector of the Rio de Janeiro office. Worked with commercial proposals, requirements definition, functional scopes, WBS, chronograms, risk analysis, managing software factories and performing final tests and implementations. Managed the project of “Online Presence” to Energisa Group, one of the most traditional electric sector in Brazil. Worked in all phases of the project (diagnosis, recommendation, governance and solution) and was responsible for the scope of a 'Social CRM', fully customized to their needs and integrated with their ERP, comparing it to current solutions (Oracle, Microsoft, etc.).Worked in the management of digital projects for other major clients of the company, among which are: L'Oreal, Grupo Multiplan, Transpetro, CFMV (Federal Council of Veterinary Medicine), Saúde Criança (Non-Governmental Organization) and Firjan for the international event ‘Rio +20’.Implemented the 'Redmine' workflow for task management and the SCRUM as methodology for project management and planning. -
EntrepreneurOwn Consulting Feb 2012 - Jun 2012Was responsible for the implementation of a new startup of collective buying, segmented on Brazilian evangelical market (Crente Urbano), acting at all stages of creation, since the development of business plan with the economic viability plan, to the management of daily operation, reaching in the first six months, $75,000 in sales.
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Technical LeadB2W Companhia Global Do Varejo Jul 2010 - Feb 2012Rio De Janeiro, Rj, BrB2W is the leading Brazilian online retailer with a USD 3 billion turnover operating through various sale channels (internet, TV, catalogs, kiosks) and a strong brands portfolio: Americanas.com, Submarino.com , Shoptime.com, TV Shoptime, Ingresso.com, Submarino Viagens and Submarino Finance.Between 2010 and 2012, invited by the presidence of the company, led the migration project from the previous ERP for the new Oracle Fusion platform (Oracle EBS - E-Business Suite), coordinating a team of 7 IT professionals, among analysts and project managers.Between 2008 and 2010, was responsible for the IT operations team of the ERP "SIGE", coordinating a team of analysts for the solution of problems and incidents of the main processes of the brands Americanas.com and Submarino, with a complete view of the entire e-commerce operation of these companies.Worked in close partnership, managing projects with internal areas such as: site operations, continuous operations, stock management, project management, development teams, customer service, logistics, delivery, risk and information security. -
System CoordinatorB2W Companhia Global Do Varejo Mar 2009 - Jul 2010Rio De Janeiro, Rj, BrB2W is the leading Brazilian online retailer with a USD 3 billion turnover operating through various sale channels (internet, TV, catalogs, kiosks) and a strong brands portfolio: Americanas.com, Submarino.com , Shoptime.com, TV Shoptime, Ingresso.com, Submarino Viagens and Submarino FinanceCoordinated a team of IT operations by the period of two years, with focus on the financial systems, taxation and accounting.Was the main point of contact between the IT areas (Operations, DW, PMOs, developers, customer service, logistics, delivery, risks and information security), technology providers and business departments.Support for the Functional Areas to solve problems and incidents of high complexity for several users from different departments: financial, commercial and controller (accounts payable, accounts receivable and taxes).As coordinator of the backoffice systems team, acted on the solution of 1,350 tickets of incidents and problems of his users.For his analytical and assertive capacity, won the confidence of the directors and the 1st level managers of the company, working successfully in problems of highly complex and providing important analytical reports for decision making.
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Senior Business System AnalystB2W Companhia Global Do Varejo Feb 2008 - Mar 2009Rio De Janeiro, Rj, BrResponsible for the processing of credit cards chargeback (Visa and Mastercard) through EDI (Electronic Data Interchange).Developed and supported many queries and procedures in PL/SQL for analysis of management reports to support decisions taken (eg, billing, accounts payable, accounts receivable, sales per period, control and inventory movements, inventory, resupply, tax, receipt, purchase orders, items, vendors, coupons and taxes).Responsible for the structure of EDI (electronic traffic information) used to carry out purchase orders to suppliers.
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Regional CoordinatorEquip Leadership Inc And Lidere Brasil Jul 2008 - Mar 2011Duluth, Georgia, UsResponsible in Rio de Janeiro, for the implementation of the international project "One Million Leaders", created to capacitate 1,000,000 leaders around the world. Was responsible for conducting 6 international conferences over 3 years, through which, 10.000 leaders were capacitated in the city. -
Information ArquitectHands Empreendimentos Ltda Jul 2005 - Feb 2008São Paulo, São Paulo, Br- Responsible for the conception, creation, development and maintainance of 200 mobile sites of 60 content providers. The most prominent were: Buscapé, Apontador, O Globo, Grupo Folha, Webmotors, Estadão, SKY, NET, Net Movies, Nokia Brasil and Nokia México.- Definition of information architecture of projects with clients and development of XML models.- Prospection of partners and potencial content providers for sponsorships.- Management of company media traffic with leading Brazilian advertising agencies. The most prominent were: Wunderman, DM9, Leo Burnnet, Q Comunicação, Draft.- Serving advertising pieces and report analysis of all the advertisers. Mainly for: Petrobrás, Volkswagen, Microsoft, IBM, Itaú, BNDES, Honda, Sony.- Distinguished projects: • Prospection, definition and creation of the WAP “Especial Copa 2006” site of the Folha de São Paulo newspaper sponsored by FIAT and ITAÚ. • Information architecture of the WAP project of two location sites APONTADOR and MAPLINK. • Mobile sites (WAP and PDA) creation and development for Schering Mantecorp: • Mobile site (WAP) creation and development for Webmotors, sponsored by FIAT. • Portal WAP creation and development for IDGNow!, sponsored by NOKIA • Development for the official Nokia WAP sites (Brazil and Mexico) • Creation and development of SKY’s WAP site using XMLTV standard: • Lecture on Mobile Marketing for senior Business Administration students of the Federal University of Rio de Janeiro (2006) -
Project ManagerMoebius Tecnologia Jan 2005 - Jul 2005- Responsible for all development projects from researching requirements, creating schedules, writing proposals to coordinating tasks with the professional staff.- Developed the official hotsite of the Henry Moore exhibit in DF, RJ and SP for the British Council.- Traveled to Brasília/DF to present proposals for the development of forums, chat and streamedia (Live audio broadcast through the internet) to the Ministry of Culture (Federal Government).- Implemented a system to control tasks in PHP to manage outstanding tasks.- Coordinated developer’s teams.
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WebdeveloperMmagear.Com Jan 2005 - Mar 2005
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Project ManagerKmxp Ltda May 2004 - Dec 2004
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WebdeveloperNordah Informática Ltda Oct 2003 - Apr 2004
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WebmasterElnet High-Tech Ltda / Grupo Mk De Comunicação Feb 2000 - Sep 2003
Thiago Holanda Skills
Project Management
E Commerce
Team Leadership
Workforce Systems
Data Analysis
Strategic Planing
Microsoft Excel
Microsoft Office
Management
Leadership
Erp
Scrum
Workforce Systems For Major Events
Ms Project
Microsoft Project
Hr Systems And Processes
Cobit
Requirements Analysis
Enterprise Resource Planning
Organization
Dos
Javascript
Pl/sql
Crm
Html
Photoshop
Strategic Planning
Operating Systems
Postgresql
User Experience Design
Customer Service
English
Oracle
Kamban
Php4/5
Workforce Analytics
Oracle Siebel Crm
Redmine
Unix Shell Scripting
Usability
Collective Buying
Customer Relationship Management
Oracle E Business Suite
Macromedia
Spanish
Thiago Holanda Education Details
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I-Group Educartis: Fecap/SpManagement And Digital Marketing -
Instituto InfnetData Modeling/Warehousing And Database Administration
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Pontifícia Universidade Católica Do Rio De JaneiroProject Management Software
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Universidade Gama FilhoInformation Technology
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Instituto InfnetInformation Technology
Frequently Asked Questions about Thiago Holanda
What company does Thiago Holanda work for?
Thiago Holanda works for Fondazione Milano Cortina 2026
What is Thiago Holanda's role at the current company?
Thiago Holanda's current role is Technology Advisor | IT Executive | Workforce Management | LMS + Learning & Development Management | Voting Member of the Latin Grammy Academy. Nominated at 22nd edition of the Latin Grammy Awards (2021)..
What is Thiago Holanda's email address?
Thiago Holanda's email address is th****@****ail.com
What schools did Thiago Holanda attend?
Thiago Holanda attended I-Group Educartis: Fecap/sp, Instituto Infnet, Pontifícia Universidade Católica Do Rio De Janeiro, Universidade Gama Filho, Instituto Infnet.
What are some of Thiago Holanda's interests?
Thiago Holanda has interest in Education.
What skills is Thiago Holanda known for?
Thiago Holanda has skills like Project Management, E Commerce, Team Leadership, Workforce Systems, Data Analysis, Strategic Planing, Microsoft Excel, Microsoft Office, Management, Leadership, Erp, Scrum.
Who are Thiago Holanda's colleagues?
Thiago Holanda's colleagues are Ayrton Fartura, Shanti Giovannetti, Federica Sechi, Miguel Angel Roldan, Luca Piantanida, Sebastiano Dabalà, Alessandro De Taddei Oly.
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