Thiago Lacerda Email & Phone Number

State Of Minas Gerais, Brazil

Belo Horizonte, Minas Gerais, Brazil

Remoto

At Seguraço PPE safety I helped boost revenue by 32% in three months and improved the performance of the sales team through feedback workshops based on recorded sales calls. At co-creation community in marketing and sales, I led and facilitated the onboarding of over 70 active members and facilitated 14 workshops, maintaining consistent engagement. At Friends Marketing Digital, I conducted a 22-hour Design Thinking bootcamp for 9 employees, resulting in effective learning about the methodology… Show more At Seguraço PPE safety I helped boost revenue by 32% in three months and improved the performance of the sales team through feedback workshops based on recorded sales calls. At co-creation community in marketing and sales, I led and facilitated the onboarding of over 70 active members and facilitated 14 workshops, maintaining consistent engagement. At Friends Marketing Digital, I conducted a 22-hour Design Thinking bootcamp for 9 employees, resulting in effective learning about the methodology and generating leads through prototypes developed by the students. For Monday Innovation Consulting, I facilitated two Design Thinking trainings for leaders of one of the largest oil and gas companies in Portugal. I led the Sales Ops Community and improved it's member engagement. Show less

São Paulo E Região, Brasil

https://www.alura.com.br/curso-online-design-thinking-em-vendas https://www.alura.com.br/curso-online-outbound-marketing-pre-vendasInstructor for two online courses at Alura Cursos Online, one of the most renowned educational platforms for technology in Brazil. Both courses together totalize more than 6 thousand students with a NPS of 9. The courses name are:(1) Design Thinking for sales: how to understand better your clients (2) Outbound Marketing: High performance… Show more https://www.alura.com.br/curso-online-design-thinking-em-vendas https://www.alura.com.br/curso-online-outbound-marketing-pre-vendasInstructor for two online courses at Alura Cursos Online, one of the most renowned educational platforms for technology in Brazil. Both courses together totalize more than 6 thousand students with a NPS of 9. The courses name are:(1) Design Thinking for sales: how to understand better your clients (2) Outbound Marketing: High performance pre salesKeywords: Education; Design Thinking; Pre Sales Show less

Remote

Led the implementation of metrics in Design projects at the UX Center of Excellence (CEUX), developed a research-based dashboard to improve design maturity at BV, facilitating strategic improvement actions. I also facilitated the organizational redesign of CEUX, integrating Design Ops, Research Ops, and Accessibility teams, in addition to defining roles, responsibilities and technical skills for all design specialties and senioritis, resulting in the creation of job descriptions in partnership… Show more Led the implementation of metrics in Design projects at the UX Center of Excellence (CEUX), developed a research-based dashboard to improve design maturity at BV, facilitating strategic improvement actions. I also facilitated the organizational redesign of CEUX, integrating Design Ops, Research Ops, and Accessibility teams, in addition to defining roles, responsibilities and technical skills for all design specialties and senioritis, resulting in the creation of job descriptions in partnership with a UX Writer, in order to facilitate the team's hiring and professional evaluation process. Show less

Learning facilitator for Design Thinking training for companies. The training follows the Learn By Doing methodology, lasts 12 hours, and is divided into 4 sessions of 3 hours each.

Remote

I helped SuperBid's board of directors to structure its new future vision, define possible future scenarios for the company's operations, mature the defined strategy and map business opportunities through conversations with experts in the defined area of ​​activity, co-creation workshops and desirable futures, user research and market research.

● Developer's Portal https://developer.userede.com.br/I helped redesign Rede's developer's portal in order to be more inclusive for developers and buyers by mapping its ecosystem, by doing in-depth interviews, facilitating a 6 hour workshop with multiple stakeholders, prototyping and testing with real users.

Remote

● Landing Page | Products | Kissu & Freebite | https://kissu.com.br/ |https://freebite.com.br/ I managed the creation of Kissu's and FreeBite's landing page.● Brand Discovery | Santa Catarina Hospitals Group | https://redesantacatarina.org.brSanta Catarina Hospitals Group are one of the biggest hospitals group in Brazil.I managed and executed the discovery that led to the company rebrand.● Website | JuntosSomos+ | www.juntossomosmais.com.brI… Show more ● Landing Page | Products | Kissu & Freebite | https://kissu.com.br/ |https://freebite.com.br/ I managed the creation of Kissu's and FreeBite's landing page.● Brand Discovery | Santa Catarina Hospitals Group | https://redesantacatarina.org.brSanta Catarina Hospitals Group are one of the biggest hospitals group in Brazil.I managed and executed the discovery that led to the company rebrand.● Website | JuntosSomos+ | www.juntossomosmais.com.brI helped Juntos Somos +, one of the most renowned construction networks forshop owners, construction professionals and construction industry companies inBrazil, to redesign their website to be more inclusive to all stakeholders. Show less

São Paulo

● Prospection and qualification of inbound/outbound leads, and baton passing to sales executives.Main results: (1) SDR of the year nominated in 2018 by the b2b sales award. (2) Historical conversion rate of qualified leads who became customers by 31%.

Specialization In Design Thinking, Design Thinking

Design Thinking Specialisation is an immersive course for future innovators and design leaders, enabling participants to develop their.

Bachelor’S Degree, International Relations

The graduation on international relations at Ibmec studies historical knowledge and skills in social sciences and other areas.

中文能力測驗 - 高級 Chinese Language Proficiency ｜ Advanced, Intermediate Modern Chinese & Selected Reading In Chinese Drama, Intercâmbio Focado No Estudo Da Língua Chinesa.

Activities and Societies: Weekly tests for speeches, writing and listening comprehension Dynamic group classes Weekly meeting.