Thiago Maia Email and Phone Number
Thiago Maia work email
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Thiago Maia personal email
As a Global Senior Operations Manager at Teleperformance, I oversee the delivery of high-quality customer support and service for leading technology companies across the world. With over nine years of experience in the customer service industry, I have developed strong skills in customer relationship management (CRM), problem solving, and project scheduling.My mission is to use my talents and abilities to contribute to the success of my team and the satisfaction of our clients. I am passionate about working with technology and learning new ways to improve our operations and products. I am also committed to professional and personal growth, as evidenced by my MBA degree and multiple certifications in project management and sustainability. I strive to achieve excellence in every aspect of my work and to empower my team to do the same.
Teleperformance
View- Website:
- teleperformance.com
- Employees:
- 99624
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Global Senior Operations ManagerTeleperformance Sep 2021 - PresentBrazil -
Operations ManagerTeleperformance Brasil Sep 2016 - PresentNatal, Rio Grande Do Norte, Brazil -
Operations CoordinatorTeleperformance Brasil Sep 2016 - Jan 2018Natal, Rio Grande Do Norte, Brazil -
Community Operations ManagerUber Mar 2021 - Sep 2022 -
Chefe De OperaçõesNuvemo Apr 2015 - Sep 2016Natal E Região, Brasil
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Tier 1 SupportGreenqloud Jul 2013 - Mar 2015Natal E Região, Brasil -
Supervisor De AtendimentoIndra Apr 2012 - May 2013Natal E Região, Brasil -
Chefe Do SupporteDetran Rn Aug 2011 - Feb 2012Natal E Região, BrasilResponsável por toda movimentação e equipe referente a equipamentos e serviços de informática. Incluído serviços de atendimentos no DETRAN RN tão como os chamados por todo o estado do RN. Representando o órgão em tudo que diz respeito a praça eletrônica do DETRAN-RN.
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Supervisor De Call CenterTourico Holidays Feb 2009 - Jul 2011Orlando, Flórida, Estados UnidosMain Activities: Responsible for supervising over 40 employees at the local call Center and in the sister branch in Japan. As well as managing reservations, payments and inspection services for group of sites (http://www.easyclicktravel.com/, http://www.lastminutetravel.com/). Performed services in different languages both in b2b and b2c scenarios. Assisting also with hotel reservation confirmations maintaining good relationship with hotels avoiding problems for customers.Travel and hotel… Show more Main Activities: Responsible for supervising over 40 employees at the local call Center and in the sister branch in Japan. As well as managing reservations, payments and inspection services for group of sites (http://www.easyclicktravel.com/, http://www.lastminutetravel.com/). Performed services in different languages both in b2b and b2c scenarios. Assisting also with hotel reservation confirmations maintaining good relationship with hotels avoiding problems for customers.Travel and hotel inspections in October 2010 in New York. Show less -
Gerente De VendasUltimate Source Jan 2008 - Feb 2009Orlando, Flórida, Estados UnidosSuprindo industrias no ramo eletronico, textil no brasil com componentes eletronicos.
Thiago Maia Skills
Thiago Maia Education Details
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Universidade Estácio De SáGestão De Operações Produtos E Serviços -
Engineering -
UfrnCiencias Socias
Frequently Asked Questions about Thiago Maia
What company does Thiago Maia work for?
Thiago Maia works for Teleperformance
What is Thiago Maia's role at the current company?
Thiago Maia's current role is Global Senior Operations Manager @ Teleperformance | MBA, Project Management.
What is Thiago Maia's email address?
Thiago Maia's email address is t.****@****.com.br
What schools did Thiago Maia attend?
Thiago Maia attended Universidade Estácio De Sá, Universidade Estácio De Sá, Ufrn.
What are some of Thiago Maia's interests?
Thiago Maia has interest in Volleyball, Novas Tecnologias, Gerenciamento, Motivar.
What skills is Thiago Maia known for?
Thiago Maia has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Espanhol, Atendimento Ao Cliente, Sistemas Operacionais, Pesquisa, Strategic Planning, Powerpoint, Microsoft Windows, Planejamento Empresarial.
Who are Thiago Maia's colleagues?
Thiago Maia's colleagues are Alexandre Sabathier, Manu Sharma, Rubens Victor Pereira Junior, Diogo Costa, Jorge Rivera, Ksandros Miska, Amanda Silva Santos.
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Thiago Maia
General Manager | Harvard Alumni | Ypo Member | Board | Advisor | Angel InvestorSão Paulo, Sp4wella.com, netshoes.com, yahoo.com.br, cotyinc.com2 +551199XXXXXXX
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Thiago Maia
São Paulo, Sp
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