Thiago Matos

Thiago Matos Email and Phone Number

Co-Fundador @ UpFlow People Centric
State of São Paulo, Brazil
Thiago Matos's Location
São Paulo, São Paulo, Brazil, Brazil
Thiago Matos's Contact Details
About Thiago Matos

Hello, I’m Thiago Matos!After 15 years in the corporate world, transforming the employee experience in companies such as Bradesco, Claro, Carrefour, and GPA, I decided to take a step forward: founding UpFlow People Centric, an initiative focused on putting people at the center of organizations and reimagining the future of work.UpFlow People Centric is more than just a company — it’s a movement. I believe that the success of organizations starts with the experience of those who make everything happen: the employees. My mission is to help companies map and transform the employee journey, developing teams that are more connected, engaged, and prepared for the challenges of the future.Through organizational consulting, experience design, and training programs, I work to create environments that go beyond processes: places where people feel valued, motivated, and capable of delivering their best.I am also the author of the book "Employee Journey: 7 Steps to Elevate the Employee Experience," which reflects everything I believe in — that more human and innovative workplaces are the key to organizational success.As the co-founder of UpFlow People Centric, my commitment is to inspire leaders, transform cultures, and show that, at the heart of every strategy, there are people.If you also believe that the future of work can (and should) be more human, let’s connect!📧 thiago@upflowpc.com.br📱 +55 11 99821-1499#UpFlowPeopleCentric #EmployeeExperience #FutureOfWork #HRTransformation #OrganizationalCulture #HRInnovation #PeopleCentric #HumanBelievers

Thiago Matos's Current Company Details
UpFlow People Centric

Upflow People Centric

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Co-Fundador
State of São Paulo, Brazil
Website:
upflowpc.com.br
Employees:
2
Thiago Matos Work Experience Details
  • Upflow People Centric
    Co-Fundador
    Upflow People Centric
    State Of São Paulo, Brazil
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  • Upflow People Centric
    Co-Founder
    Upflow People Centric Nov 2024 - Present
    Atibaia, São Paulo, Brasil
    I transform organizations by putting employees at the center of the strategy. At UpFlow, I work with organizational consulting to map and optimize the employee journey, develop high-performance teams, and empower HR professionals through programs focused on transformation and innovation. My mission is to reimagine the future of work, creating more human, connected, and aligned environments that meet the needs of both employees and organizations.
    View
  • Jornada Do Colaborador
    Author, Writer And Human Resources Consultant Specialist In Employee Journey
    Jornada Do Colaborador Oct 2021 - Present
    Atibaia, São Paulo, Brasil
    Author of one of the first books in Portuguese on the employee's experience in Brazil.Employee Experience Consultant, I help HR's to build work models, from strategy to operation, putting the employee at the center. And connecting with business guidelines and indicators.
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  • Universo Ágil
    Co-Founder And Employee Experience Design Coordinator
    Universo Ágil Nov 2022 - Present
    São Paulo, Brasil
    Content startup, about agile mindset. We are the largest agile community in the world.
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  • Universo Ágil
    Employee Experience Design - Consultant Member
    Universo Ágil Sep 2022 - Nov 2024
    São Paulo, Brasil
    Agile consultant in employee experience and human resources.
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  • Startse University
    Hr Community Member
    Startse University Dec 2022 - Nov 2024
    São Paulo, Brasil
    Member of the HR community: First Movers
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  • Grupo Carrefour Brasil
    Senior Human Resources Consultant - Employee Experience Design, Culture And Engagement
    Grupo Carrefour Brasil Jul 2022 - Jun 2023
    Barueri, São Paulo, Brasil
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  • Grupo Carrefour Brasil
    Senior Human Resources Consultant - Employee Experience Design
    Grupo Carrefour Brasil Jul 2021 - Jul 2022
    São Paulo, Brazil
    Conception, structuring and implementation of the employee experience model (EX) for Grupo Carrefour BrasilImplementation of eNPS, research strategy, mapping of touchpoints (moments that matter) and other EX KPI's;Mapping and design of employee personas of Claro Brasil and related companies;Strategy design and implementation of the employee experience structure within human resources;
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  • Claro Brasil
    Senior Human Resources Specialist - Employee Experience Design
    Claro Brasil Aug 2020 - Aug 2021
    São Paulo
    In charge off the employee experience projectConception, structuring and implementation of the employee experience model (EX) for Claro Brasil and related companies;Implementation of eNPS, research strategy, mapping of touchpoints (moments that matter) and other EX KPI's;Mapping and design of employee personas of Claro Brasil and related companies;Strategy design and implementation of the employee experience structure within human resources;
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  • Claro Brasil
    Senior Human Resources - Organizational Development Specialist
    Claro Brasil Mar 2018 - Aug 2020
    São Paulo Area, Brazil
    Working in the holding company of the group Claro Brazil (NET, Claro, Embratel, Brasil Center, Star One, Imúsica, Global Hitts).Design, structuring and management of the employee experience strategy, such as:- Implementation and management of digital transformation strategy in corporate education; - Design, implementation and management of the Career and Development process (performance cycle using 9box methodology, potential using HIPO methodology by Gartner and succession);Implementation HCM Oracle Cloud to suport the employee journey;- Global learning program about customer experience (Claro Customer Experience Certification);
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  • Santher
    Senior Human Resources - Organizational Development Analyst
    Santher Jun 2014 - Dec 2017
    São Paulo
    Organizational Culture: - Mapping CIA leadership values ​​and competencies (using barret methodology); - Development and management of the organizational culture plan; Talent Management: - Responsible for the design and implementation of the annual performance evaluation cycle; by the process of succession and mapping of critical positions of the company (using both the 9box methodology and succession pipeline) and by the process of potential evaluation (using learning agility methodology); - Implementation of the Success Factors system; - Management of the annual goals process; - Design, implementation and management of the successors development program; Engagement: - Implementation of engagement research; - Organization and participation in the focus groups to discuss the points of improvement and formalization of the action plans; Corporate Education: - Implementation of the Corporate Education structure with trails of learning by position profiles and aligned strategic plan of the company; Budget Management: - Construction and budget management of the areas of Organizational Development and Corporate Education. Functional. Mnagement of 2 headcounts.
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  • Gpa
    Full Human Resources - Organizational Development Analyst
    Gpa Oct 2011 - Jun 2014
    São Paulo E Região, Brasil
    Focused on the wholesale segment, was responsible for the guidelines and structuring of the training and development processes, such as: - Implementation and management of the performance and potential evaluation process (using 9box methodology and learning agility) of the employees; - Management of the committees of career, succession and the Individual Development Plan (IDP) of the company; - Coordination of the development of leadership programs, training of multipliers and learning trails; -Participation in the implementation, development and management of the Trainees program; -Project management of the development and implementation of the store operating standard book; -Development of the content and implementation of the integration program and service standard for the stores; -Participation in the implementation of the corporate university structure; (Assaí University - Featured Exame Magazine August / 2016); - Implementation of standards, report of indicators and policies.
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  • Bradesco
    Full Human Resources - Organizational Development Analyst
    Bradesco Jan 2006 - Sep 2011
    São Paulo E Região, Brasil
    Allocated in the Corporate Education structure, acting directly with attendance to the Day and Night operation. - Team management; - Management of training projects to train relationship and business professionals at different levels; - Conduct projects of integration, training and development of new collaborators for area of ​​relationship and business; - Participation in the elaboration of the strategies of implantation of new products and services in interface with responsible business areas; - Facilitator in training for operational, administrative and commercial areas aimed at better use of electronic means, development of personal skills and cost reduction for the Organization; - Involvement in e-learning training projects to promote new products and services; - Development of teaching materials to train the service network in the national territory; - Assistance in the development of security strategies for the call center; - Definition of a methodology and content guideline for the training of professionals allocated in outsourced structures; - Participation in the definition of new training grid and contracting of partners; - Training and monitoring of new team members.
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  • Bradesco
    Junior - Bussiness Analyst
    Bradesco Oct 2003 - Jan 2006
    São Paulo E Região, Brasil
    - Focused in orientation of personal finances for the individual clients; - Analysis of the profile of clients and their financial health, evaluating: * Level of indebtedness; * Current account balance; * Portfolio of financial investments. - Adequacy of the product portfolio x customer profile to offer the right products and services; - Portfolio management of products and services by income segment; - Personal financial planning guidance;
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  • Greenline Saúde
    Human Resources Assistant
    Greenline Saúde Jan 1998 - May 2001
    São Paulo E Região, Brasil
    Training Logistics; Survey of training needs; Support in annual training planning; Management of training indicators;

Thiago Matos Skills

Microsoft Office Treinamento Planejamento Empresarial Comunicativo Resiliente Persuasivo Desenvolvimento Organizacional Learning Management Systems Recursos Humanos Sap Andragogia Learning Agility Negotiation Six Disciplines Performance Management Business Planning Strategic Planning Logistics Microsoft Project Sistemas Operacionais Erp Management Business Strategy Talent Management Change Management Dos Portuguese Human Resources Team Leadership

Thiago Matos Education Details

Frequently Asked Questions about Thiago Matos

What company does Thiago Matos work for?

Thiago Matos works for Upflow People Centric

What is Thiago Matos's role at the current company?

Thiago Matos's current role is Co-Fundador.

What is Thiago Matos's email address?

Thiago Matos's email address is th****@****.com.br

What schools did Thiago Matos attend?

Thiago Matos attended Northwestern University, Fundação Getulio Vargas, Espm Escola Superior De Propaganda E Marketing, Universidade Camilo Castelo Branco, Liceu Camilo Castelo Branco.

What are some of Thiago Matos's interests?

Thiago Matos has interest in Social Services, Children, Education, Environment, Poverty Alleviation.

What skills is Thiago Matos known for?

Thiago Matos has skills like Microsoft Office, Treinamento, Planejamento Empresarial, Comunicativo, Resiliente, Persuasivo, Desenvolvimento Organizacional, Learning Management Systems, Recursos Humanos, Sap, Andragogia, Learning Agility.

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