Supervision of Daily Operations: Overseeing the daily operations to ensure all processes align with strategic goals and run efficiently.Strategic Planning: Developing and implementing operational strategies to meet long-term, medium-term, and short-term goals.Team Leadership: Leading a cross-functional team of 8 people, fostering a collaborative and high-performance environment, and providing constructive feedback to encourage continuous development.Productivity and Profitability Management: Monitoring productivity and profitability, making necessary adjustments to maximize efficiency and profits.Negotiation with Prospects: Actively participating in negotiations with prospects, ensuring proposals meet both client needs and company objectives.Development of AI Adoption Programs: Creating and implementing an AI adoption program to optimize internal processes and improve operational efficiency.Risk Management and Compliance: Identifying, evaluating, and mitigating operational risks, ensuring compliance with applicable standards and regulations.Innovation and Continuous Improvement: Promoting innovation and continuous improvement initiatives, integrating new technologies and methodologies such as Lean Management, agile methodologies (Scrum, Kanban), and EPM tools to optimize project delivery and adaptability to changes.

Development and delivery of educational modules focused on Management 4.0, highlighting the adoption of emerging technologies and modern leadership practices.Training professionals to tackle the challenges of digital transformation and process optimization.Creation of updated and relevant educational content, integrating academic theories with market practices.

Process Enhancement Coordination: Proactive coordination of ongoing process enhancement efforts to ensure operational efficiency and effectiveness.Data Collection Automation: Streamlining of data collection processes for reporting dashboards through automation to enhance accuracy and timeliness.Business Analysis: Conducting thorough business analysis for team and hub operations to identify opportunities for improvement and optimization.Progress and Profitability Monitoring: Monitoring the progress, profitability, and scope of accounts to ensure alignment with business goals and objectives.Collaboration on SOWs and Staffing: Collaborating on the development of Statements of Work (SOWs), staffing plans, and talent distribution to meet project requirements and client expectations.Rate Card Management: Setting up and fine-tuning rate cards for diverse clients and opportunities to ensure competitive and fair pricing.Salary Budget Analysis: Analyzing salary budgets and refining hiring proposals accordingly to optimize talent acquisition and retention.New Business Leadership: Leading new business opportunities by overseeing scope definition, pricing strategies, and negotiation processes to secure profitable deals.

Project Management: Responsible for managing large-scale projects with budgets ranging from R$500k to R$5M for major clients such as CPTM, Grupo Bandeirantes, Porto Seguro, and Claro.Platform Development: Development of projects using the ESRI Platform, the world's leading Geographic Information System (GIS) company, customized in various languages and servers including Java, .NET, and Python.Leadership and Training: Conducted training sessions in Leadership and Microsoft Project for other project managers and the Operations sector, significantly enhancing the company's operational efficiency and receiving excellent feedback.

Agile PMO: Implemented the Scrum framework for all projects and daily tasks, enhancing efficiency and satisfaction for both the team and clients.Account Management: Managed the agency’s largest client, Citroën, ensuring high-quality service and project delivery.Project Management: Led the largest and most significant projects at the agency, driving them to successful completion.Agile Process Implementation: The new agile processes reduced the average time for deliverables, resulting in increased satisfaction from both the team and clients.Leadership in Digital and IT Projects: Led a highly skilled team to deliver award-winning digital and IT projects, including:FWA Awards: Successfully managed the development of three award-winning websites (DS3, DS4, and DS5) recognized by FWA.Citroën Website Integration: Developed a new Citroën website with full integration to various services from the main headquarters in France, including lead management and dealer relationships.Team Collaboration: Worked with an exceptional team in a small but dynamic digital agency, making the experience both enjoyable and professionally rewarding.

Digital Project Leadership: Led large-scale digital projects with budgets ranging from R$500k to R$8M for one of the largest banks in Brazil, Bradesco.Project and Portal Management: Managed and delivered the entire Bradesco portal, including Internet Banking, by leading a team of around 30 people and coordinating with 6 vendors. Employed Agile methodologies and PMI best practices to ensure project success.Key Activities:Account ManagementProject ManagementTeam ManagementVendor Management and Relationship BuildingLeadershipAchievements:Successfully delivered the Bradesco portal (website)Increased project profitability by effectively controlling scope and costIdentified and pursued new project opportunities by exploring client needs

IT Project Manager leading projects to the public sector of Brazil, following RUP and CMMi level 5 patterns and traditional project management with PMI’s best practices. Management of projects related to - Data integration for Health Ministry, building a webservice in Java to integrate 5 different systems. - System migration for Bank of Brazil. Migrating an old system built with Natural/ADABAS to COBOL/DB2.Key activities: - IT Project Management - Team Management - Process ManagementGreat results: - Integrate a multidisciplinary developers team, composed by .NET, PHP, JAVA, C, C++ and Python specialists to deliver a single project do Health ministry - Increase profitability of projects controlling scope and cost, time management and quality

Client Management: Managed projects for CAIXA Econômica Federal, a public bank in Brazil, and CAIXA Seguros, an insurance company.Process Management: Designed and implemented Agile Processes combined with traditional project management methodologies to optimize project delivery.Innovation Leadership: Led an innovation team dedicated to researching and implementing new technologies in projects and products.Team Leadership and Development: At Monumenta, supervised and coached a team of 2 junior project managers, ensuring their professional growth and development.Key Responsibilities:Account ManagementProject ManagementProcess Design and ImplementationLeadership of Innovation InitiativesTraining and Coaching of Junior Project Managers

Project Management: Applied PMI's best practices to manage digital advertising projects, ensuring comprehensive control over all project aspects.Full Project Control: Maintained full control of projects regarding scope, time, cost, risks, benefits, and customer relationships to ensure successful delivery.Large Project Management: Managed large-scale projects for CAIXA Econômica Federal, a prominent public bank in Brazil.Key Responsibilities:Application of PMI's Best PracticesComprehensive Project Management (Scope, Time, Cost, Risks, Benefits)Customer Relationship ManagementLeadership of Significant Projects for CAIXA Econômica Federal