Participating in the development of a system for automating and managing the picking area in distribution centers, handling tasks like pallet assembly, checking, and stacking.Developing, maintaining, and creating new features in web applications using Ruby on Rails, Vue.js, PostgreSQL, Redis, and other technologies.Using continuous integration and delivery tools (CI/CD), such as Bitbucket, Nginx, and Git, to manage code and deploy applications.Working with a team of developers, following agile methodologies like Kanban to plan, execute, and review projects.Developed two system modules that help control and reduce losses in the picking process.Corrections and query optimizations were made in real-time screens, enhancing scalability and system performance.

Assisted in the development of a system for automating and managing the picking area in distribution centers, using Ruby on Rails, Vue.js, PostgreSQL, Redis, and other technologies.Performed code, design, and security optimizations for web applications, following best development practices.Used continuous integration and delivery tools (CI/CD) like Bitbucket, Nginx, and Git to manage code and deploy applications.Worked in a team with other developers, using agile methodologies like Kanban to plan, execute, and review projects.Created automated tests for web applications, using tools like RSpec, to ensure system quality and reliability.Provided maintenance and fixed bugs in web applications, responding to customer demands and feedback.

Participated in the development of a custom delivery platform using Ruby on Rails, PostgreSQL, JavaScript, Hotwire, and other technologies.Developed, maintained, and added new features to web applications, following best practices in code, design, and security.Used continuous integration and delivery tools (CI/CD) like Git, GitHub, and others to manage code and deploy applications.Worked in a team with other developers, using agile methodologies like Kanban to plan, execute, and review projects.

Provided support to users of the company's ERP system, solving issues, answering questions, and handling requests through help desk, either in person, remotely, or by phone and email.Performed installation, implementation, and training of the ERP system for clients, guiding them on the system's features and benefits.Generated and validated EFD ICMS/IPI and Contributions files, ensuring clients met their tax and fiscal obligations.Migrated data from other systems to the ERP, ensuring data integrity, consistency, and security.Performed preventive and corrective routines via SQL, executing scripts, backups, restores, and optimizations in Oracle and Firebird databases.Created reports via SQL, extracting and analyzing relevant data for clients and the company.

Worked as a systems and IT analyst at Peugeot Santa Helena dealership, responsible for ensuring the operation and security of systems and IT infrastructure.Participated in the launch of the new Citroen Santa Helena dealership, handling the installation, configuration, and integration of systems and IT equipment.Provided technical support to system users, solving issues, answering questions, and handling requests through help desk, phone, and email.Performed systems analysis, identifying client needs, proposing solutions, and implementing system improvements.Managed local and remote networks, installing and configuring servers, routers, switches, firewalls, VPNs, and other devices and services.Administered Oracle and SQL Server databases, performing backups, restores, migrations, queries, and optimizations.Used the NBS system for dealerships, an ERP that integrates sales, inventory, finance, accounting, tax, and other processes.

Help Desk - Systems Analysis - Network Administration - Database Administration - Telecommunications - Experience with NBS System for Dealers

Organized the company's technical support department, defining routines, processes, team goals, and performance indicators.Developed solutions to benefit the company, such as cost reduction, increased productivity, improved quality, and customer satisfaction.Implemented and prepared Firebird databases for land development projects, performing data modeling, import, export, and integration.Improved SQL queries by applying optimization techniques, indexing, grouping, and filtering data.Configured servers and remote access, installing and setting up operating systems, software, networks, security, and backups.

Provided support to company clients, handling requests in person, remotely, or by phone.Performed maintenance on computers, installing and configuring software, hardware, and peripherals.Installed and configured Leucotron PABx systems, providing telephony solutions for clients.Handled sales of PABx systems and peripherals, negotiating prices, deadlines, and payment terms.Managed the company's purchases and finances, controlling cash flow, accounts payable and receivable, and suppliers.

Worked as a systems and IT analyst for three car dealerships: Hyundai Sorbonne, Peugeot Sorbonne, and MCM Scania. Coordinated the help desk support team, managing requests, tickets, reports, and customer satisfaction.Conducted systems analysis, gathering requirements, designing solutions, testing functionalities, and documenting processes. Managed local and remote networks, configuring servers, routers, switches, firewalls, VPNs, and other devices. Administered SQL Server databases, performing backups, restorations, migrations, queries, and optimizations. Provided technology consulting, evaluating needs, problems, and improvement opportunities for systems and IT infrastructure. Used IT governance tools and methodologies, like ITIL and COBIT.

Developed systems in Pascal/Delphi for various company clients,following specifications and quality standards.Maintained SQL Server databases, fixing bugs, optimizing queries, and ensuring data integrity.Provided advanced technical support to system users, performing remote access, router and firewall configurations, tests, and training.Participated in new implementations and system improvements, suggesting solutions and applying client feedback.

Handled technical support requests from company clients, using remote access tools, phone, and email.Maintained SQL Server databases, running scripts, backups, restorations, and data conversions.Configured local and remote networks, installing and setting up equipment, software, and services.Conducted training, implementations, and updates of company systems, guiding users on functionalities and benefits.