Thiago Keller Email & Phone Number

Surrey, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Langley, British Columbia, Canada

● Successfully implemented digital marketing strategies, including web development, video production, social media management, SEO, Google campaigns, and web design, resulting in a significant increase in client engagement and ROI.● Crafted design proposals incorporating user needs and behaviors. ● Led presentations and discussions with customers, developers, and internal stakeholders to drive resolution on proposed features and functionality, utilizing effective communication and stakeholder management skills.● Established and maintained long-term relationships with over 100 clients by providing expert consultation on digital marketing tactics, serving as a reliable point of contact and leading the successfulexecution of campaigns.

Vancouver E Região, Canadá

● Tested and verified EA's internal publishing platform, which involved syncing data from the database to the end-user website, Origin, ensuring its accessibility, user experience and user interface.● Collaborated with software developers, product owners, UX designers, and end-users to ensure the platform's functionality, user flows, wireframes, and prototypes aligned with user needs and behaviours, resulting in the upload of +30,000 games in less than a week.● Conducted 3 usability tests with partners, documenting the process for development and user guides, gathering valuable insights for user-centered design improvements.● Applied user-centred design process and conducted user research, usability testing, and heuristic analysis to inform design decisions.

● Led the design and launch by creating wireframes and prototypes for the platform of a new e-commerce website that generated $1MM Reais of revenue in its first year by enabling clients to purchase cooperative tickets online.● Played a key role in defining the visual tone of the UI, ensuring alignment with the overall art direction of the product. ● Created high-fidelity UI screens and components that aligned with the website experience goals, usability and brand guidelines.● Collaborated closely with developers, QAs, and users to seamlessly integrate the system, ensuring an optimal online shopping experience and considering user journey and user flow diagrams.● Applied user research and design thinking methodologies to create intuitive user flows, wireframes, and prototypes.● Conducted user testing sessions to gather valuable insights and iterate on the design to improve the overall user experience.

● Designed the presentation for Lollapalooza, incorporating visual design and branding elements, resulting in 25MM reais in sponsorship for the first edition and a visually compelling experience.● Conducted user testing for more than 2500 attendees to improve the experience for the next festival.● Designed and created the information architecture of the CRM System Sales Force to manage and track the Sales Pipeline.● Created visually compelling marketing materials, including posters, banners, and digital touchpoints, ensuring brand consistency and engaging user experiences.

● Designed and developed an exclusive RIO edition bag for the new flagship store in Rio de Janeiro, resulting in significant PR exposure valued at R$300,000 through 3 magazines and 10 blogs.● Assisted the Marketing Manager in creating marketing materials such as newsletters, social media posts, invitations, and presentations, incorporating UX principles for effective communication. ● Utilized design thinking methodologies to analyze user needs and behaviors and align marketing strategies accordingly.● Implemented CRM strategies and managed activities to drive brand loyalty and customer engagement.

Diploma, User Experience Design

Over 400 hours of hands-on training practicing iterative design methodologies and learning design tools. Honed my design skills creating.

Certificate, Product Management, Product Management

I recently completed BrainStation's live Product Management course, a comprehensive program designed to equip professionals.

Bachelor Degree In Marketing Communication, Graphic Design

Music Business & Music Production

Digital Marketing