Responsible for scaling up operational teams related to Placement, Onboarding, Enrollment, Invoice checking, Client Support and Health Navigation. Deeply involved with processes mapping, standardization and optimization supporting business growth. One of the key stakeholders in charge for aligning and pushing synergies between Operations and Tech/Product/Design teams, connecting dots between short-term challenges and mid-term major improvements and automations. Engaged with multiple projects and enhancements capturing +40pp in gross margin improvement. Experienced with reorganizations in highly dynamic periods.

Responsible for new business assessment and development, focused on B2B partnerships and new solutions development. Head of a new Business Unit created to incubate new products levering structured, legal data and APIs development serving multiple sectors and use cases. In charge for new teams structuring, hiring, process design, tools selections and scaling Tech, Sales, CX and Ops teams from 3 up to 90 persons in 18 months. Highly engaged with corporate strategy discussions, M&A assessments and PMI execution.

Responsible for Category Management, Pricing and Store Replenishment addressing the full assortment of RX, OTC and H&B categories. Leadership role for the transformation in these areas compelling projects of process redesign, team recruiting and leadership, business tools assessment and acquisition, strategy revamp, implementation actions and positive impact measurement on P&L. Thrilled to enhance customer in-store experience.Focal point of business synergies with areas such as Commercial, Store Operations & e-commerce, CRM, Marketing and Store Expansion.

Experienced strategy consultant exposed to wide range of sectors and business issues. Passionate by team leadership and fostering a result-oriented culture with realistic strategy recommendation.Exposed to business issues such as Entry Strategy, PMI, Strategic Planning and Visioning, Brand/Assortment positioning, Category Management, B2C Pricing, Retail Operations, Strategic Sourcing and PMO.Strongly interested in Retail (Pharmacies, Supermarket and Specialties), Digital, Category Management, Pricing, Strategy and Business Transformation. Also exposed to industries such as Beverages, Amazon Fruits, O&G Offshore Supply, Telecom and Cement.

First consulting experience focused on supply chain optimization. Responsible for conducting data-driven analysis, scenarios optimization and recommendation drawing.

Summer internship in a production site. Interesting leadership experience taking responsibility for a production line results, team management and process optimization.